Renting a home
Know your rights and responsibilities when renting a home.
Retirement villages
Advice on finding a village, moving in and leaving.
Handling complaints
Tips for business on managing customer complaints.
Aboriginal consumers
Consumer rights resources to empower Aboriginal consumers.
Buying a vehicle
What to look out for when buying a car.
Online shopping and gifts
Know your rights for returns when buying online and buying gifts.
News and alerts
Warning about tradie who owes nearly $79,000 - Allan Jason Dean Howard / Allan’s Plastering
Consumer Protection is investigating complaints about a Byford tradesperson who has taken $78,715 in upfront deposits without commencing the work or providing r
From the Commissioner: So your travel agent went bust - now what?
Regardless of whether you prefer to book holidays direct with the provider or use an agent or service, you need to be aware of how best to protect yourself in t
Minister's announcement: Housing supply further boosted through incentive extension
As part of its housing reforms, the Cook Labor Government has extended two successful incentive schemes that have already delivered hundreds of long-term rental
Campaigns
