Shopping

New set of national laws were introduced on 1 January 2011

Australia will have a single, national consumer law: the Australian Consumer Law (ACL). It includes:

unfair contract terms;
consumer rights when buying goods and services, which includes warranties;
national product safety laws;
unsolicited consumer agreements, e.g. door-to-door sales and other direct marketing;
lay-by agreements; and
new penalties, enforcement powers and consumer redress options, which currently apply nationally.