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Frequently asked questions

The following frequently asked questions about the CPD program should be read in conjunction with A Guide to the Compulsory Professional Development program for the real estate and business broking industries in Western Australia (the Guide).

  1. THE CPD PROGRAM
    1. What is the CPD program? 
    2. When did the CPD program commence? 
    3. Why was the CPD program introduced? 
    4. Is the CPD program compulsory? 
    5. How much does the CPD program cost? 
    6. If my licence is currently on hold, do I still need to participate in CPD? 
    7. What is the CPD cycle? 
    8. How is the CPD program enforced by Consumer Protection?
  2. CPD POINTS
    1. How many CPD points must I accrue each year? 
    2. Can I use the excess CPD points I earn in one year towards my CPD points for the next year? 
    3. If I obtain a new triennial certificate or certificate of registration during the year, do I need to obtain 10 CPD points for that year? 
    4. If my certificate is currently on hold, do I still need to participate in CPD? 
    5. How are the CPD points for an approved CPD activity calculated? 
    6. Can I claim points for in-house training programs? 
    7. Can I claim CPD points by participating in distance education courses? 
    8. Can I claim CPD points for participating in other industry related programs?
  3. CPD ACTIVITIES
    1. Are there any specific CPD activities that I must complete? 
    2. What are suitable CPD activities? 
    3. How do I get a course approved by Consumer Protection? 
    4. Can I submit more than one course application at a time for approval?
  4. MANDATORY CPD ACTIVITIES
    1. What is a mandatory CPD activity? 
    2. What mandatory activity should I complete? 
    3. What are the mandatory subjects for 2011? 
    4. What mandatory activity do I attend if I am both an individual licensed agent with a triennial certificate and a registered sales representative?
    5. Who provides mandatory CPD activities? 
    6. If I reside outside of Western Australia, how can I accrue points for mandatory CPD activity? 
    7. When are mandatory activities being held and how much do they cost?
  5. ELECTIVE CPD ACTIVITIES
    1. What is an elective CPD activity? 
    2. What is a learning category? 
    3. What are the approved professional development subjects? 
    4. Where do I find out what activities have been approved for elective activity? 
    5. How do I keep track of my CPD activities attended and points accrued?
  6. COMPLIANCE WITH THE CPD PROGRAM
    1. What CPD records does Consumer Protection require participants to hold?
    2. How does Consumer Protection check that I have completed my 10 CPD points for each CPD cycle? 
    3. How long do I need to retain my records as proof I have completed CPD activities? 
    4. What happens if I don't accrue 10 CPD points for each CPD cycle? 
    5. Are there transitional arrangements?
  7. EXEMPTIONS
    1. Can I be granted an exemption from the CPD program? 
    2. How do I apply for an exemption?
  8. PARTICIPANTS WHO LIVE IN REMOTE AREAS
    1. Are there any special considerations given to remote participants?
    2. Are there any exemptions granted for participants in remote areas?
  9. PARTICIPANTS WHO LIVE OUTSIDE OF WESTERN AUSTRALIA
    1. Do I have to participate in the CPD program if my licence is granted under the Mutual Recognition Act (Western Australia) Act 2001? 
    2. Can I claim CPD points for undertaking CPD activities in my own state or territory?
  10. SALES REPRESENTATIVES AND PROPERTY MANAGERS
    1. Do sales representatives and property managers have to take part in the CPD program? 
    2. Can sales representatives and property managers obtain CPD points for study towards obtaining a real estate agent licence and triennial certificate?
  11. FURTHER INFORMATION
    1. Where can I get more information about the CPD program?