Better Trading

Australian Consumer Law new rules for retail sales 

With the Australian Consumer Law coming into force on 1 January 2011, the focus now is on ensuring the provisions of the new law are well understood by businesses and consumers alike.

Read the full story

Commissioner's column

Major changes are being planned at Consumer Protection over the next few months as the agency undergoes an organisational re-structure, taking on new roles and  responsibilities.

Read Anne Driscoll, Commissioner for Consumer Protection's column

Better Trading is a newsletter produced once every two months by the Department of Commerce to inform Western Australians with an interest in consumer protection and fair trading matters, about current issues, important events and future trends.

Current issue

1. Commissioner's Column
2. Australian Consumer Law new rules for retail sales
3. Consumer protection champions awarded
4. Major consumer issues for 2010 and trends compared with 2009
5. Buying a pet and the Australian Consumer Law
6. Business Names Project
7. Young consumer rights promoted during Youth Week
8. Consultation on licensing of strata managers
9. Green-washing
10. The Smart Money is on new website
11. Consumers 2011 Conference
12. Legislative updates
13. News
14. Compliance
15. Publications