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Consumer Protection

Buying, selling and online sales scams 

Scammers are advertising non-existent goods in newspapers and on websites, hoping to use their so-called bargain to entice you into sending them money.

  1. Always try and buy locally.
  2. Be aware that scammers masquerade as locals by hijacking other people’s advertisements and online seller profiles; or by including fake Australian telephone numbers or addresses.
  3. If buying through an online auction or commercial website, read their fraud prevention section for tips on protecting yourself.
  4. Get someone independent to check the goods before handing over money.
  5. Do not give your credit card or bank account details to strangers;
  6. Do not wire transfer money to strangers – it is almost impossible to track the money.
  7. Use secure payment systems. Be aware that scammers sometimes refer you to fake look-alike websites.
  8. Be wary of “too good to be true” offers or bargains. A cheap price is often used to lure victims in to a scam.
  9. If using a shopping website, make sure the business is legitimate and the site is secure. Independently verify their street address and check that there is adequate information about privacy, terms and conditions of use, dispute resolution and contact details.
  10. Rely on your instincts. If something sounds fishy, don’t fall for the bait. Remember, if it seems too good to be true, it probably is!
  11. If you do discover a fake advertisement on an auction or commercial website, contact the site immediately so they can pull the advertisement.
  12. Watch out for overpayment scams. Click here to find out more

Page last updated on:   -  Friday, 29 August 2008