Customer Service complaints and feedback
The Department of Commerce has produced a Customer Service Charter that sets out our obligations to you and what your rights are in relation to the services we offer.
To provide feedback relating to the quality of the Department of Commerce’s customer service, please complete the online form or print and complete the Customer Feedback Form and post or deliver the form to the department.
If you wish to provide comments about a WA business or service, please use the department’s Consumer Complaint form and post it to the department.
Alternatively, if you know which division would handle the issue please contact them by one of the methods below.
By telephone
- Administration and Corporate feedback line - 1300 136 237
- Consumer Protection - 1300 30 40 54
- EnergySafety - 9422 5200
- Labour Relations - 1300 655 266
- Science, Innovation and Business - 9282 0777
- WorkSafe - 1300 30 78 77
By email
(Please include your name, contact information and enquiry)