Issue Date:  -  Monday, 20 September 2004

Unlicensed travel agent sentenced

On Friday, Marangaroo woman Marilyn Smith (a.k.a. Marilyn Degrussa) was found guilty of two counts of operating as an unlicensed travel agent.

Ms Smith received an eight-month prison sentence, suspended for 18 months, and an 18 month Intensive Supervision Order (ISO).  She was also ordered to pay costs totalling $586.

In sentencing, Magistrate Wheeler said that she felt she should go to prison for the amount of money and number of people involved.  However she also noted that in the past, ‘prison did not have the desired effect’ and that a breach of the ISO would result in her returning to court to be re-sentenced. 

“Hopefully this sentencing will encourage Ms Smith to change her behaviour,” Consumer Protection Commissioner, Patrick Walker said.

“Many people, including relatives and family friends, are out of pocket as a result of this unscrupulous operator.

“The law does not protect people who have bought tickets from unlicensed travel agents,” Commissioner Walker added. 

“Sadly it means that people who have purchased tickets, lose not only a holiday but also all of their money.”

In 1994 Ms Smith, then known as Marilyn Turco and Marilyn Montgomery, was imprisoned for 12 months for fraud and for six months for trading as an unlicensed travel agent.   

Consumer Protection started investigating Ms Smith in June this year after a report she was selling Bali fares worth around $799 for $350 and world fares worth approximately $2,000 for $750.  Ticket sales from 358 potential passengers, conservatively valued at $140,000, are unaccounted for.     

“All Western Australian travel agents must be licensed to buy and sell fares,” Commissioner Walker said.

“When dealing with a reputable licensed travel agent, consumers are assured of the protection offered by the Travel Compensation Fund should anything happen.”

If you suspect that someone is selling travel illegally, contact Consumer Protection immediately on 1300 30 40 54.