Announcements

Showing 1 - 25 of 1656 results
With Commissioner for Consumer Protection David Hillyard Perhaps it’s the recent cold weather or maybe use of tax refunds but many Western Australians seem to be booking trips to tropical destinations – Consumer Protection has seen an increase in complaints from holiday-buyers. One example involves purchases of discount return flights – Perth to Bali for as low as $99 – via a travel agent on...
Consumer Protection
Media release
23 Aug 2019
A company and its Director have been ordered to pay a total of almost $77,000 in fines, consumer compensation and costs by the Perth Magistrates Court after taking substantial deposits from WA consumers for sheds but then failing to supply them. Shed Systems Pty Ltd , formerly operating in Malaga and Northbridge, and sole Director David Walter Ah Chee were each fined $12,000 on 16 August 2019...
Consumer Protection
Media release
22 Aug 2019
The Building Services Board has fined a South West builder $5,000 for negligent conduct after he was named on a building permit to construct a house in Yarloop, but allowed an unregistered third party to do the work. Michael Kenneth Cheeseman (BC101905, BP14081), a registered building contractor and building practitioner from Boyanup, was listed on the building permit and contract for the $83,000...
Building and Energy
Media release
21 Aug 2019
Paintwork described as “faulty and unsatisfactory” has resulted in the Building Services Board issuing a $2,000 fine to a Ballajura painter. Amin Rahimi (PP/PC 8120) was subcontracted in July 2018 to do around $14,000 worth of interior and exterior painting at four residential units in Gosnells. The property owner and the builder raised concerns about the quality of the job, even after Mr Rahimi...
Building and Energy
Media release
20 Aug 2019
There has been an increase in the number of Notice of Defects (NOD) issued to gas fitters who are installing and commissioning instantaneous/continuous flow gas water heaters which have been installed in locations and/or conditions that do not meet the requirements of AS/NZS 5601.1 Clause 6.3.12 and 6.3.13. Clause 6.3.12 and 6.3.13 reference the local OHS requirements, which has raised questions...
Building and Energy
Department News
19 Aug 2019
In accordance with AS/NZS 1596:2014: The storage and handling of LP Gas, electrical connections should have a minimum 1.5 metre exclusion zone from gas cylinders (figure 1). Ignition sources are to be kept clear of this exclusion zone. Ignitions sources include, but are not limited to, electrical appliances or equipment, switchboards, switches, junction boxes, Telstra Network Termination Devices...
Building and Energy
Department News
19 Aug 2019
The average price of unleaded petrol is set to increase by around 19 cents per litre (cpl) to 149.2 cpl tomorrow, so FuelWatch is encouraging Perth drivers to fill up today to save money. FuelWatch advises that on Tuesday 20 August 2019, most Caltex sites are increasing their ULP price to 158.9 cpl (hiking by 30 cpl). Most BP and Coles Express sites are increasing their ULP price to 156.9 cpl,...
Consumer Protection
Media release
19 Aug 2019
WorkSafe will conduct a proactive inspection program to look at safety standards and issues in commercial kitchens in various WA workplaces. The program will continue throughout the 2019/20 financial year, and will focus on kitchens located in a range of workplaces including cafés, food courts and accommodation premises in metropolitan and regional areas of the State. WorkSafe Director Sally...
WorkSafe
Media release
16 Aug 2019
A proactive inspection program looking at safety issues in WA primary schools has raised concerns over failure to comply with workplace safety laws on hazardous substances. During the inspection program, inspectors looked at safety issues for workers such as cleaners, handypersons and gardeners, and also focused on the management of violence and aggression. WorkSafe Director Sally North said the...
WorkSafe
Media release
15 Aug 2019
Two Perth businesses and their director must pay almost $90,000 in fines and costs following a Building and Energy prosecution for falsely claiming to be authorised to do work that only a registered building contractor can carry out. After a five-day trial in the Perth Magistrates Court, Frayson Pty Ltd and an associated company, Instyle Residence Australia Pty Ltd , were found guilty of separate...
Building and Energy
Media release
12 Aug 2019
Private Sector Labour Relations industrial inspectors have helped employees to recover over $370,000 in unpaid entitlements in the last financial year. Over $300,000 was recovered for employees who lodged a complaint with Private Sector Labour Relations, and nearly $70,000 was recovered as a result of proactive compliance campaigns in targeted industries. Find out more about proactive compliance...
Labour Relations
Department News
12 Aug 2019
The average price of unleaded petrol is set to increase by around 19 cents per litre (cpl) to 149.3 cpl tomorrow, so FuelWatch is encouraging Perth drivers to fill up today to save money. FuelWatch advises that on Tuesday 13 August 2019, most Caltex sites are increasing their ULP price to 158.9 cpl (hiking by 28 cpl). Most Coles Express sites are increasing their ULP price to 156.9 cpl, most BP...
Consumer Protection
Media release
12 Aug 2019
With Commissioner for Consumer Protection David Hillyard Hotel comparison websites offer to take the hassle out of searching for best value accommodation but instead of saving you money they could leave you out of pocket. One man who recently came to Consumer Protection had paid $137 above the quoted room rate using an American-based comparison site to book a hotel stay in Mandurah – charges,...
Consumer Protection
Media release
09 Aug 2019
A cooling off period for vehicle sales involving linked finance, removal of special warranties, reduced fees for contract cancellations and the scrapping of sales representatives’ licences are some of the proposed law changes covering the WA motor vehicle industry. Proposed amendments to the Motor Vehicle Dealers Act and the Motor Vehicle Repairers Act follow a broad review of the legislation...
Consumer Protection
Media release
08 Aug 2019
A property manager has been reprimanded and fined $1,500 by the State Administrative Tribunal for operating without a current certificate of registration. Shamela Rima Neilson was working for an Attadale real estate agency when her real estate sales representative registration expired in March 2017, but continued to carry out duties as a property manager in breach of the Real Estate and Business...
Consumer Protection
Media release
06 Aug 2019
The average price of unleaded petrol is set to increase by over 18 cents per litre (cpl) to 149.5 cpl tomorrow, so FuelWatch is encouraging Perth drivers to fill up today to save money. FuelWatch advises that on Tuesday 6 August 2019, most Caltex sites are increasing their ULP price to 159.9 cpl (hiking by 29 cpl). Most Coles Express sites are increasing their ULP price to 158.9 cpl, most Caltex...
Consumer Protection
Media release
05 Aug 2019
With Commissioner for Consumer Protection David Hillyard Are you paying extra for bills you receive in the mail? Service providers may be charging you a fee to cover the costs of printing and posting your bill – but there may be a way you can avoid the charge. The easiest way is to switch to online billing and receive your bills by email or via the company’s app or website but that is not going...
Consumer Protection
Media release
05 Aug 2019
A construction company has been fined $38,000 (and ordered to pay $8054 in costs) over the incident in 2017 in which 17-year-old Wesley Ballantine died after he fell through a void in the roof of an internal atrium at the old GPO building in Forrest Place, Perth. Valmont (WA) Pty Ltd pleaded guilty to failing to ensure that persons who were not their employees were not exposed to hazards, and was...
WorkSafe
Media release
02 Aug 2019
The review of laws regulating the retirement village sector in WA moves to a new chapter with Consumer Protection embarking on an extensive consultation process with the industry and community before recommending any further changes. The first paper of the second-stage review of the Retirement Villages Act (RV Act), which is now open for consultation, will focus on improving the definition of a...
Consumer Protection
Media release
01 Aug 2019
A Perth window company and its director have been fined a total of $65,000 for not complying with a Building Commissioner’s order to fix incorrect glass installed at a Mandurah home. Malaga-based Barrowman Holdings Pty Ltd , trading as Perth Window and Door Replacement Company , was contracted to supply and install tinted double-glazed windows and doors at the property at a cost of more than $19,...
Building and Energy
Media release
31 Jul 2019
On 30 July 2019, the McGowan Government announced a three-stage plan to improve the bush fire policy framework, including the Map of Bush Fire Prone Areas (the Map). The improvements will reduce the number of residential buildings required to comply with the bush fire construction requirements of the Building Code of Australia (BCA). Stage One will see a new edition of the Map come into effect on...
Building and Energy
Department News
30 Jul 2019
The average price of unleaded petrol is set to increase by around 18 cents per litre (cpl) to 149.6 cpl tomorrow (30 July 2019), so FuelWatch is encouraging Perth drivers to fill up today to save money. FuelWatch advises that on Tuesday 30 July 2019, most Caltex sites are increasing their ULP price to 159.9 cpl (hiking by 27 cpl). Most 7-Eleven, BP and Coles Express sites are increasing their ULP...
Consumer Protection
Media release
29 Jul 2019
The Private Sector Labour Relations Division of the Department of Mines, Industry Regulation and Safety is currently undertaking a campaign to promote compliance with state employment laws by beauty salon businesses in the state industrial relations system. The campaign is aimed at businesses operating solely as beauty salons and does not include businesses that are hair and beauty salons or nail...
Labour Relations
Department News
25 Jul 2019
People who receive paper bills in the mail should check to see if it is costing them extra, and if it is, look into how to avoid the extra charge. Commissioner for Consumer Protection David Hillyard said consumers may not realise that many bills they receive in the post could cost them an extra fee. “The fee could be a couple of dollars for some service providers but, for those receiving multiple...
Consumer Protection
Media release
25 Jul 2019
In 2018, the Cabinet Makers Association of Western Australia met with the then Minister for Commerce, in relation to difficulties experienced by cabinet makers in legally claiming progress payments from their clients under the provisions of the Home Building Contracts Act 1991 . The Minister asked the Department of Mines, Industry Regulation and Safety (DMIRS) to investigate options to address...
Building and Energy
Department News
25 Jul 2019

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