Announcements

Showing 1 - 25 of 1286 results
With Acting Commissioner for Consumer Protection David Hillyard... There are many pleasant things we associate with summer in Western Australia, such as barbecues and swimming, but unfortunately at Consumer Protection it’s a time when we hear of ‘bitumen bandits’ in the State. ‘Bitumen bandits’ turn up at homes and businesses without invitation and then offer to lay driveways at supposedly...
Consumer Protection
Department News
12 Feb 2016
Most WA awards require employers to provide pay slips to employees. It is good practice for all employers to issue pay slips, as they enable employees to be fully informed about what they are being paid. Employers should check what specific information the relevant WA award requires them to provide to employees. The Payslips Requirements page details the standard inclusions on a payslip and links...
Labour Relations
Alert
11 Feb 2016
Energy Safety is warning the public to be cautious of dealing with Wei Liu, trading as Jackson Northair Services, who may be continuing to carry out illegal electrical work despite being successfully prosecuted in the Perth Magistrates Court. Mr Liu does not hold the required electrical worker’s or electrical contractor’s licence authorising him to carry out electrical work in Western Australia...
EnergySafety
Media release
10 Feb 2016
With Acting Commissioner for Consumer Protection David Hillyard Consumer Protection would like to remind Western Australians to protect themselves while shopping online and to know their consumer rights this Valentine’s Day. February 14 th is seen by many as an opportunity to spoil loved ones. But if the flowers you ordered are not as described or don’t show up on time, or you are left with an...
Consumer Protection
Department News
09 Feb 2016
An unlicensed motor vehicle dealer has been fined $5,000 and ordered to pay costs of $706 after pleading guilty in the Perth Magistrates Court on 5 February 2016. Mandy Jane Duncan , formerly of Dianella but now residing in Queensland, had sold 41 vehicles between November 2013 and June 2014 without a licence, in breach of the Motor Vehicle Dealers Act. Ms Duncan sold the vehicles by placing 106...
Consumer Protection
Media release
08 Feb 2016
The average cost of unleaded petrol is set to increase by about 14 cents per litre (cpl) to 120.2 cpl tomorrow, so FuelWatch is encouraging Perth drivers to fill up today to save money. FuelWatch advises that on Tuesday 9 February 2016, most Caltex and Caltex Woolworths sites are increasing their ULP price by 20 cpl to 123.9 cpl. The majority of Puma sites are increasing their ULP price to 122.9...
Consumer Protection
Media release
08 Feb 2016
WorkSafe has issued a warning on guarding against the effects of extreme temperatures in work environments during the current heatwave and the remainder of summer. WorkSafe WA Commissioner Lex McCulloch today reminded employers and workers of the need to take extra care during the summer months to avoid the risk of heat stress or the more serious heat stroke. “Both working outside in heatwave...
WorkSafe
Media release
05 Feb 2016
With Acting Commissioner for Consumer Protection David Hillyard The gift card industry is a growing one. We used to purchase gift vouchers directly from the shop or business where they would be redeemed, but it is now commonplace for department stores and supermarkets to have a variety of gift cards for other places on display near the till. In 2015 Consumer Protection received 74 complaints...
Consumer Protection
Department News
04 Feb 2016
Consumer Protection has prosecuted three men, who cannot be named for legal reasons, who systematically changed odometer readings on numerous vehicles they sold to unsuspecting members of the public. On 29 January 2016, they were fined a total of $30,000 by the Armadale Magistrates Court. A 21 year old man from Southern River was fined $16,000 for unlicensed dealing, wilfully arranging an...
Consumer Protection
Media release
03 Feb 2016
A Building Industry Summit today aims to identify new red tape reductions and ways to streamline regulatory requirements for the construction of new homes, residential renovations and commercial construction.
Building Commission
Department News
02 Feb 2016
WorkSafe has issued a reminder about the serious health hazards associated with wall chasing work and urged that the work only be performed in accordance with workplace safety and health laws. Construction workers need to be aware of the risks of exposure to dust and carbon monoxide, noise, saw kick-back and serious cuts when chasing walls with hand-held power tools. WorkSafe has issued warnings...
WorkSafe
Media release
02 Feb 2016
Update 4 February 2016: Consumer Protection's application to have directonlinedeals.com.au taken down has been successful while onsalemarketdeals.com has been suspended. Consumer Protection is urging online shoppers not to place orders with directonlinedeals.com.au as well as onsalemarketdeals.com while WA ScamNet investigates the websites. On Monday 25 January 2016 Acting Commissioner for...
Consumer Protection
Media release
02 Feb 2016
The Public Holidays in Western Australia page has been updated to include the 2018 dates for most public holidays. The Queen’s Birthday public holiday for 2018 is yet to be proclaimed and the date for this public holiday will be published at a later date.
Labour Relations
Alert
02 Feb 2016
The average cost of unleaded petrol is set to increase by around 15 cents per litre (cpl) to 122.8 cpl tomorrow, so FuelWatch is encouraging Perth drivers to fill up today to save money. FuelWatch advises that on Tuesday 2 February 2016, most Coles Express sites are increasing their ULP prices to 126.9 cpl, an increase of 18 cpl. The majority of Caltex and Puma sites are increasing their ULP...
Consumer Protection
Media release
01 Feb 2016
With the season’s first cyclone approaching the WA coast, businesses throughout the North-West of the State have been reminded to ensure contingency plans are established and in operation. WorkSafe WA Commissioner Lex McCulloch said today it was crucial that everyone on sea and on land knew what to do when there was a cyclone in the area. “Under workplace safety and health laws, employers must...
WorkSafe
Media release
29 Jan 2016
WorkSafe is conducting an inspection program to look at safety standards and issues in the waste and recycling industry. The program will continue through the financial year, and will be conducted in both metropolitan and regional areas of the State. WorkSafe Director Joe Attard said today the sector was being targeted because of its wide range of hazards that could result in serious injuries. “...
WorkSafe
Media release
28 Jan 2016
Aubin Grove unregistered builder Craig Douglas Bisdee, as the sole director and secretary of Construct Homes WA Pty Ltd, has been prosecuted by the Building Commissioner for registration and contractual offences the company committed in contracting for and carrying out home building work at a Queens Park property in late 2011 and early 2012.
Building Commission
Media release
27 Jan 2016
The number of West Australians falling victim to scams has dropped dramatically, with financial losses almost halving in 2015 compared to the previous year. A total of 456 victims reported losing $9.8 million to scams in 2015, compared to 657 victims losing $16.8 million in 2014, a 42 per cent decrease in losses. Commerce Minister Michael Mischin said the dramatic drop in the past year may be a...
Consumer Protection
Media release
27 Jan 2016
· Fees charged by settlement agents and land valuers in WA to be deregulated · Competition and market forces will keep costs reasonable for consumers · Codes of conduct changes will ensure fee transparency and certainty From February 3, 2016, fees charged by settlement agents and land valuers will no longer be capped by the State Government. Commerce Minister Michael Mischin said it was no longer...
Consumer Protection
Media release
25 Jan 2016
The average cost of unleaded petrol is set to increase by around 10 cents per litre (cpl) to 120.5 cpl tomorrow, so FuelWatch is encouraging Perth drivers to fill up today to save money. FuelWatch advises that on Tuesday 26 January 2016, most Coles Express sites are increasing their ULP prices to 126.9 cpl; an increase of 17 cpl. The majority of Caltex sites are increasing their ULP price to 125...
Consumer Protection
Media release
25 Jan 2016
Update 4 February 2016: onsalemarketdeals.com has been suspended. Consumer Protection is urging Western Australians not to place orders with the website onsalemarketdeals.com as WA ScamNet investigates the online business. Acting Commissioner for Consumer Protection David Hillyard says indications are that the website is fraudulent, prompting an early warning to prevent consumer detriment. “A WA...
Consumer Protection
Media release
25 Jan 2016
Acting Commissioner for Consumer Protection David Hillyard has paid tribute to Rona Okely, a pioneer of consumer rights in Western Australia who passed away on Wednesday night (20 January 2016) at the age of 90. Born in Bunbury in 1925, Rona Okely spent her early years living in regional towns in Western Australia before working in the Army Office and Munitions Stores and Transport during World...
Consumer Protection
Media release
22 Jan 2016
Consumer Protection is warning WA’s fuel retailers not to charge customers more than the amount reported to FuelWatch or displayed on their price boards and bowsers. It comes after complaints by drivers resulted in $1,000 infringement notices being issued to three separate petrol stations. Allegations investigated in the last quarter of 2015 included: A receipt showing a consumer had paid 133.9...
Consumer Protection
Media release
21 Jan 2016
Consumer Protection warns consumers not to deal with a Perth city jewellery store which is under investigation for failing to provide services and refund deposits. Superfold Pty Ltd , trading as Exclusive the Gallery , operates out of the Bon Marche Arcade off Barrack Street. The store is managed by Chris Tsoutsoulis and his father Bill Tsoutsoulis is the store’s jewellery designer. Consumer...
Consumer Protection
Media release
21 Jan 2016
A Bullsbrook horse float business has been fined a total of $60,000 by the Midland Magistrates Court and ordered to pay compensation to consumers of $73,264 after accepting payments but failing to supply, as well as operating without a licence. Robert William O’Neil , trading as Izz-Wil-Cal Floats , was also ordered to pay costs of $2,131 after pleading guilty on 18 January 2016 to seven charges...
Consumer Protection
Media release
20 Jan 2016

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