Dodgy ‘back of van salesmen’ spotted in Perth suburbs

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Perth consumers have reported being approached by ‘back of van salesmen’, prompting a warning from Consumer Protection.

One consumer was approached by two men who were selling electronic equipment from the back of a white van in a car park in Inglewood and two others were approached in Rockingham.

Commissioner for Consumer Protection Anne Driscoll advises consumers to avoid doing business with these dodgy traders.

“These illegal traders normally use high pressure sales techniques to sell cheap electronics at inflated prices, but give the impression that you are getting a bargain,” Ms Driscoll said.

“The salespeople often make misleading claims about the value and quality of the goods being sold. They also create a sense of urgency, saying that the prices are reduced as they have to quit stock for a variety of reasons.

“The ‘back of a van salespeople’ are also breaking door to door or unsolicited trading laws which allow consumers a ten-day cooling off period for any unsolicited sales over the value of $100.

“It’s also difficult to track down the traders if there is a problem with the product and consumers may not be able to get a repair, refund or replacement that they are entitled to.

“Our advice is for consumers to resist unsolicited approaches from salespeople wanting to make a quick cash sale on items that will not be worth the money you are paying for them.”

Consumers approached by these salespeople are urged to contact Consumer Protection immediately on 1300 30 40 54 to report their location and licence plate number.

END OF RELEASE

(Consumer Protection is a division of the Department of Commerce)

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Media Contact: Alan Hynd  9282 0961 or 0429-078791  alan.hynd@commerce.wa.gov.au

Consumer Protection
Media release
16 Feb 2011

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