Further update to warning on dangerous solar isolating switches

Information status

All announcements issued prior to 1 July 2017 were issued by the former Department of Commerce. Announcements listed here are the latest versions available, but may be subject to review. For more information on this announcement, please contact online@dmirs.wa.gov.au.

This announcement is for: 
Consumer

EnergySafety has issued an update on the public warnings about dangerous switches used in some solar systems, issued on May 21 and May 23.

The supplier of Gen3 and SPM branded dc isolators has now announced a replacement program to replace all dc isolators with the following model numbers: GEN3DC-25, GEN3DC-32, SPMDCISO25 and SPMDCISO32.

The dc isolators are required to be replaced.  If you have identified one of these isolators within your solar system, please contact Uniquip on 0457 505 122 or prp@uniquip.net.au to schedule a replacement.

What should consumers do?

If you have not yet done so, shut down the system immediately by following the shut-down procedure located in your main switchboard or near your invertor.  If you are unsure or cannot identify the types of isolators you have, check your operating manual or invoice.  If you are still unsure, contact the company that sold the solar system for further advice.

You do not need an electrician to shut the system down. However, you should seek assistance from the solar company if you are unsure of how to carry out the shut-down procedure safely. The system will only be electrically safe once it is shut down.

Do not attempt to get up on your roof to check the switch as there is no need to do this.

For more information on consumer rights, contact Consumer Protection on 1300 30 40 54.

EnergySafety (6251 1900) can assist with any technical queries related to electrical safety.

Media contact: Catherine Gildersleeve 9422 5208 or 0411 258 721 (media enquiries only). catherine.gildersleeve@commerce.wa.gov.au

 

EnergySafety
Media release
19 Jun 2014

Share this page:

Last modified: