Unlicensed vehicle repairer misled consumers (Goodall)

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A motor vehicle repairer who operated without a licence and misled customers about his licence status has been fined $5,500 by the Perth Magistrates Court.

Raymond John Goodall, the proprietor of The Force in Smash Repairs businesses located in Morley and Bayswater, was also ordered to pay $2,000 in Court costs on 31 October 2012.

Consumer Protection told the court that the vehicle repairer had applied for a licence but did not submit the necessary supporting documents and was given several warnings by the department over a two year period to complete the application. The repairer also printed what appeared to be a licence number on two invoices, giving customers the false impression that he held a licence.

Mr Goodall was fined $1,500 for being unlicensed, in breach of the Motor Vehicle Repairer Act, and $2,000 on each of the two charges of misleading consumers, in breach of the Australian Consumer Law.

Commissioner for Consumer Protection Anne Driscoll said all vehicle repairers must now be licensed to operate in WA.

“The licensing requirements protect the consumer and ensure that only fit and qualified people work in the motor vehicle repair industry,” Ms Driscoll said.

“Consumers should only deal with licensed repairers, ask to see their licence and look out for signage with the distinctive black and yellow tick.

“Repairers who have yet to apply for a licence should do so immediately, or risk prosecution action.”

Unlicensed vehicle repairers should be reported to Consumer Protection on 1300 30 40 54 or by email consumer@commerce.wa.gov.au .



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Media Contact:

Alan Hynd

9282 0961 or 0429-078791


Consumer Protection
Media release
01 Nov 2012

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