WA drivers targeted in latest PayPal scam

Information status

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This announcement is for: 
ConsumerLicence holders

Consumer Protection is warning WA drivers not to respond to a scam email inviting them to renew their licence via PayPal.

The Department of Transport has received reports of their customers receiving a fake email purportedly from PayPal asking recipients to renew their drivers licence by following a link provided in the email itself.  Customers are then asked to provide their name, address, mother’s maiden name and credit card details.

The Department of Transport does not use PayPal for payments and never asks customers for their personal details via email.

Acting Commissioner for Consumer Protection David Hillyard advises those who receive this email to ignore it and delete it immediately.

“This is known as a phishing scam where scammers attempt to obtain your personal and financial details in order to commit credit card fraud and steal money from your account,” Mr Hillyard said.

“Clicking on links within a scam email can also automatically download spyware or malware on your computer or device which gives the scammers access. Carefully assess any email which invites you to click on a link and ensure it is genuine before taking any action.

“Genuine Government invoices should be paid using their recommended payment methods as set out on their official website. Search for these websites independently from any emails you suspect may be fake.”

Further information and advice on scams can be found on the WA ScamNet website www.scamnet.wa.gov.au. Enquiries or scam reports can be made by email wascamnet@commerce.wa.gov.au or by phone 1300 30 40 54.

END OF RELEASE

Media contact (Consumer Protection)

Consumer Protection
Media release
09 Oct 2014

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