Work-related hazards and incidents can now be reported online
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WorkSafe has introduced a new system that allows the reporting of workplace hazards and incidents and work-related injuries and diseases online.
The system allows reports to be made 24 hours a day, seven days a week, removing the need to make a telephone call during business hours.
WorkSafe Acting Executive Director Chris Kirwin said today the online service would add a new level of convenience to the reporting system.
“Employers and employees are now able to report hazards, incidents and injuries at their convenience without being restricted to business hours,” Mr Kirwin said.
“Apart from the convenience factor, reports can be made from home or any other location if the person feels they need privacy.”
Certain types of injuries and diseases must be reported to WorkSafe, and failure to report these can lead to prosecution.
WorkSafe encourages a consultative process in workplaces, and hazards and incidents should initially be reported to the employer or an elected safety and health representative.
Where consultation does not resolve the issue, it may be necessary to report the matter to WorkSafe and request an inspector’s intervention.
Although there are cases where an employee may wish to make his or her complaint anonymously, it is not possible to do so with the online service. It is necessary to provide contact details so an inspector can make contact to obtain further information.
When contact details are provided, a reference number is given that confirms the complaint has been lodged and allows the person making the report or complaint to add further information at a later date or speak to an inspector about the progress of the investigation.
Access is not made available if this reference number is not quoted, providing confidentiality to the person who made the report.
“The new online service provides added convenience for the reporting of hazards, incidents, injuries and diseases,” Mr Kirwin said.
“Reports can now be made in person, in writing or by fax, telephone or now online at any time.”
Further information on making a report and access to the online service can be found on WorkSafe’s website at www.worksafe.wa.gov.au.
Media contact: Caroline De Vaney 6251 2363 or 0408 927563 (media enquiries only)
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