Announcements

Showing 1 - 25 of 912 results
Four Perth consumers have fallen victim to an Italian man selling jackets from a white SUV, claiming they are made from genuine Italian leather. Reports have been received recently from consumers who were approached uninvited by the man in Cottesloe, Claremont, Mt Lawley and Swanbourne. The Cottesloe consumer was told by the man that he was lost and needed directions to the airport. As a thank...
Consumer Protection
Media release
21 Feb 2019
The McGowan Government's new tenancy laws to better protect tenants experiencing family and domestic violence have passed through State Parliament. The passage of the Residential Tenancies Legislation Amendment (Family Violence) Bill will provide more options and greater support for those experiencing family and domestic violence. The amendments are aimed at giving the victim better choices,...
Consumer Protection
Media release
20 Feb 2019
A prominent Aboriginal artist has produced a painting to signify positive changes to WA tenancy laws, which will allow renters who’re experiencing family violence to end a lease quickly to leave for safety or have an alleged perpetrator removed from a tenancy agreement. Under the Residential Tenancies Legislation Amendment (Family Violence) Bill 2018, which was passed in Parliament last night (19...
Consumer Protection
Media release
20 Feb 2019
The average price of unleaded petrol is set to increase by 22 cents per litre (cpl) to 139.6 cpl tomorrow, so FuelWatch is encouraging Perth drivers to fill up today to save money. FuelWatch advises that on Tuesday 19 February 2019, most Coles Express sites are increasing their ULP price to 147.9 cpl (increasing by 33 cpl). Most 7-Eleven sites are increasing their ULP price to 146.9 cpl, most...
Consumer Protection
Media release
18 Feb 2019
WA’s Commissioner for Consumer Protection says the prosecution of man, who forged a signature on an application to renew a real estate agent sales representative’s registration, should act as a warning about the importance of honesty in the industry. At Perth Magistrates Court on 8 February 2019, the Accused – who is not named because a spent conviction was granted – was fined $4,000 and ordered...
Consumer Protection
Media release
14 Feb 2019
A Perth gutter repair and roofing business and its sole director have been ordered to pay a total of $14,400 in fines, compensation and costs at Perth Magistrates Court for taking money for services from a consumer but failing to deliver. Alloy Roofing Pty Ltd was fined $8,000 and ordered to pay costs of $3,500 for breaching the Australian Consumer Law (ACL) when it accepted payment but failed to...
Building Commission / Consumer Protection
Media release
14 Feb 2019
Consumer Protection has issued on-the-spot fines to four fuel retailers in Perth and Albany after they breached laws relating to fuel pricing. Each were issued infringement notices of $1,000 with two service stations overcharging and two others displaying the wrong price prior to the 6am changeover. An Albany fuel retailer had overcharged 2.4 cents per litre (cpl) for ULP for more than seven...
Consumer Protection
Media release
12 Feb 2019
The average price of unleaded petrol is set to increase by over 21 cents per litre (cpl) to 138.3 cpl tomorrow, so FuelWatch is encouraging Perth drivers to fill up today to save money. FuelWatch advises that on Tuesday 12 February 2019, most Coles Express sites are increasing their ULP price to 145.9 cpl (increasing by 31 cpl). Most Caltex Woolworths sites are increasing their ULP price to 144.9...
Consumer Protection
Media release
11 Feb 2019
Lodging bonds late has resulted in a Busselton real estate agency being convicted and receiving a total of $3,500 in a fine and Court costs. Geographe Real Estate Pty Ltd , trading as LJ Hooker Geographe Bay , was convicted, fined $2,000 and ordered to pay costs of $1,500 by the Busselton Magistrates Court on 6 February 2019 after pleading guilty to two charges of failing to lodge bonds with the...
Consumer Protection
Media release
08 Feb 2019
Buying a second-hand car can be a smart way to save money, but it’s important to be aware of the hidden risks that can come with used vehicles. Most people assume a vehicle's odometer is a reliable measure of how far it has travelled, but this may not always be the case. Misrepresenting the number of kilometres a vehicle has travelled to attract a higher price is a calculated deception that takes...
Consumer Protection
Media release
07 Feb 2019
The New Year is off to a bad start for scam losses with 86 victims in WA losing $1.81 million in the first month of 2019. This follows the release last week of the 2018 annual scam report which showed 569 victims losing a total of $10.7 million over the year, a substantial increase from the previous year. Individual losses for January 2019 reported to WA ScamNet included a romance scam victim who...
Consumer Protection
Media release
07 Feb 2019
A Port Hedland real estate agency and its director have been fined a total of $4,000 by the State Administrative Tribunal (SAT) for misconduct relating to its property management services. The agency Real Estate Property Shop Network Pty Ltd was reprimanded and fined $3,000 for misconduct in relation to property management services, including making incorrect withdrawals from its trust account...
Consumer Protection
Media release
07 Feb 2019
Consumer Protection and the Department of Communities are joining forces to target landlords who fail to lodge tenancy bonds that were provided through a rental assistance program. Under the Bond Assistance Loan Scheme offered by the Department of Communities, eligible Western Australians can apply for an no interest and fee free loan to cover ingoing property costs (including all or part of the...
Consumer Protection
Media release
06 Feb 2019
The average price of unleaded petrol is set to increase by over 21 cents per litre (cpl) to 136.8 cpl tomorrow, so FuelWatch is encouraging Perth drivers to fill up today to save money. FuelWatch advises that on Tuesday 5 February 2019, most Coles Express, all 7-Eleven, most Caltex and Caltex Woolworths sites are increasing their ULP price to 142.9 cpl (increasing by between 28 and 32 cpl). Most...
Consumer Protection
Media release
04 Feb 2019
Planning a trip and looking for someone to take care of the pets and water the plants? If you’re thinking about engaging a house or pet sitting agency, it’s important to understand the how-tos of hiring a sitter. The risks of hiring a dodgy house sitter were all too real for a Perth couple who returned from a five-week holiday to find the woman hired to stay with their dog had robbed them of...
Consumer Protection
Media release
31 Jan 2019
Western Australians reported losing a total of $10.7 million to scams in 2018, a 32 per cent increase from the previous year, according to figures released by WA ScamNet. There was also an increase in the number of victims with 569 people reporting losses to WA ScamNet in 2018, a 42 percent increase from 2017. There was a huge hike in losses to investment scams, which topped the list of...
Consumer Protection
Media release
29 Jan 2019
A property developer has been fined $25,000 by the Perth Magistrates Court and ordered to pay compensation totalling $26,207 to three of his clients after pleading guilty on 25 January 2019 to accepting payment but failing to supply the goods and services. David John Leitch Emery , formerly of Busselton but now residing in Perth, was trading as DK & IE Projects and D1 One when the breaches of...
Consumer Protection
Media release
29 Jan 2019
The average price of unleaded petrol is set to increase by over 22 cents per litre (cpl) to 138.7 cpl tomorrow, so FuelWatch is encouraging Perth drivers to fill up today to save money. FuelWatch advises that on Tuesday 29 January 2019, most Coles Express sites are increasing their ULP price to 144.9 cpl (hiking by 34 cpl). All 7-Eleven and most BP, Caltex and Caltex Woolworths sites are...
Consumer Protection
Media release
28 Jan 2019
An unlicensed motor vehicle dealer has been fined $5,000 and ordered to pay costs of $2,197 by the Perth Magistrates Court after pleading guilty on 23 January 2019. Hafedh Al Anzi of Ellenbrook had purchased and sold 26 motor vehicles between June 2016 and January 2018 without a licence, in breach of the Motor Vehicle Dealers Act. Commissioner for Consumer Protection David Hillyard said...
Consumer Protection
Media release
25 Jan 2019
Recent reports from Perth home owners about bogus door-to-door sellers are a good reminder to make sure you know your rights when a salesperson knocks. In the past few weeks, people have told us about visits from door-to-door water testers who give the impression they are from the Government and make false claims about water quality, but are really sellers of water filtration systems. Under the...
Consumer Protection
Media release
24 Jan 2019
An unlicensed motor vehicle dealer has been fined $5,000 and ordered to pay costs of $514 by the Perth Magistrates Court after pleading guilty on 18 January 2019. Paul Anh Ngoc Nguyen of Bassendean had purchased 35 motor vehicles and sold 37 between November 2016 and July 2018 without a licence, in breach of the Motor Vehicle Dealers Act. Commissioner for Consumer Protection David Hillyard said...
Consumer Protection
Media release
22 Jan 2019
A Bunbury motor vehicle dealership and its Director have been fined a total of $6,700 by the Bunbury Magistrates Court on 17 January 2019 and ordered to pay $2,000 compensation to a consumer over an illegal consignment sale. Bunbury Autos Pty Ltd was fined $5,500 after pleading guilty to entering into a consignment sale arrangement without the permission of the Commissioner for Consumer...
Consumer Protection
Media release
21 Jan 2019
The average price of unleaded petrol is set to increase by 22 cents per litre (cpl) to 137.4 cpl tomorrow, so FuelWatch is encouraging Perth drivers to fill up today to save money. FuelWatch advises that on Tuesday 22 January 2019, most Coles Express sites are increasing their ULP price to 143.9 cpl (hiking by 31 cpl). All 7-Eleven and most Caltex and Caltex Woolworths sites are increasing their...
Consumer Protection
Media release
21 Jan 2019
Two clients of a WA builder have transferred a total of $72,000 to scammers believing they were paying instalments towards the construction of their homes. The two payments of $38,000 and $34,000 were made when the consumers received emails purporting to be from their builder requesting the payments be made to a different bank account. The emails were fake and the consumers are now attempting to...
Building Commission / Consumer Protection
Media release
17 Jan 2019
Travel is often expensive so it’s well worth taking the time to do a bit of research before you book your trip to make sure all goes to plan and you get what you paid for. Whether using a travel agent or booking online yourself, it is always a good idea to compare travel packages as well as the cost of individual flights, trips and hotel accommodation before you purchase anything and always read...
Consumer Protection
Media release
17 Jan 2019

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