Announcements

Showing 1 - 25 of 890 results
Originally issued Monday, 25 September 2006 Long standing con man Bon Levi, a.k.a. Roddy Farrow, Ron Frederick, Ron Heelan, Bonaldi Levi, John McCorry and ‘Ron the Con’, is targeting Perth consumers again, apparently in breach of Federal Court orders. Thought to be currently residing on the Gold Coast in Queensland, Ron the Con has been trying to snare WA consumers into his latest racket, auto...
Consumer Protection
Media release
21 Aug 2018
The average cost of unleaded petrol is set to increase by around 15 cents per litre (cpl) to 150.8 cpl tomorrow, so FuelWatch is encouraging Perth drivers to fill up today to save money. FuelWatch advises that on Tuesday 21 August 2018, most Coles Express and Puma sites are increasing their ULP price to 159.9 cpl (an increase of 28 cpl). Most 7-Eleven, Caltex Woolworths, BP and Caltex sites are...
Consumer Protection
Media release
20 Aug 2018
The Consumer Protection Kalgoorlie office is moving from its current location on Brookman Street to the department’s West Kalgoorlie office on the corners of Hunter and Broadwood Streets. The Brookman Street office will close on Friday 31 August at 12.30pm and will reopen in the West Kalgoorlie office on Monday 3 September 2018 at 8.30am. There will be no change to the services provided by the...
Consumer Protection
Department News
15 Aug 2018
The average cost of unleaded petrol is set to increase by around 17 cents per litre (cpl) to 153.1 cpl tomorrow, so FuelWatch is encouraging Perth drivers to fill up today to save money. FuelWatch advises that on Tuesday 14 August 2018, most BP, Puma and Coles Express sites are increasing their ULP price to 159.9 cpl (an increase of between 20 cpl and 26 cpl). Most 7-Eleven sites are increasing...
Consumer Protection
Media release
13 Aug 2018
Buying 46 motor vehicles and then selling 38 of those without a licence has resulted in a $15,000 fine for a Thornlie man who often conducted the illegal transactions from his home. Steven Jeffrey Land entered a guilty plea at the Armadale Magistrates Court on 7 August 2018 and was also ordered to pay costs of $964.10. The offences were carried out between 25 June 2016 and 24 February 2018. Mr...
Consumer Protection
Media release
09 Aug 2018
A Huntingdale man has been fined $9,500 by the Joondalup Magistrates Court for selling vehicles from his home without a licence. Grant William James Hislop failed to appear in court on 3 August 2018, and the matter proceeded in his absence. Mr Hislop was convicted of unlicensed motor vehicle dealing in relation to 18 cars that were bought, and then 12 sold, during a 12 month period. Costs of $205...
Consumer Protection
Media release
09 Aug 2018
Making payments online is now a routine part of life for many consumers but we all need to stay vigilant both at home and in the workplace where interception scams continue to be an issue. Many of us are already aware that we should take precautions when paying online for goods but consumers may not realise that payment scams can target anyone exchanging money, including business and property...
Consumer Protection
Media release
07 Aug 2018
The average price of unleaded petrol is set to increase by 19 cents per litre (cpl) to 154.2 cpl tomorrow, so FuelWatch is encouraging Perth drivers to fill up today to save money. FuelWatch advises that on Tuesday 7 August 2018, most Caltex Woolworths, Puma, BP and Coles Express sites are increasing their ULP price to 159.9 cpl (an increase of between 22 cpl and 28 cpl). Most 7-Eleven sites are...
Consumer Protection
Media release
06 Aug 2018
WA consumers have recouped a total of $3.85 million in the 2017/18 financial year as a result of Consumer Protection’s dispute resolution efforts. The bulk of the consumer redress achieved was for motor vehicle buyers who had just over $2 million returned to them either by manufacturers or dealers, mostly in the form of refunds for faulty vehicles or upgrades to a newer model of car, truck, four-...
Consumer Protection
Media release
02 Aug 2018
A Redcliffe couple who bought and sold vehicles without a licence, used false names and wound-back odometers were fined a total of $21,000 by the Perth Magistrates Court. Between July 2016 and November 2017, the couple bought and sold 51 vehicles without a licence and used false names when registering the vehicles to avoid detection, in breach of the Motor Vehicle Dealers Act (MVDA). They pleaded...
Consumer Protection
Media release
01 Aug 2018
A Queens Park man has been fined $3,000 by the Perth Magistrates Court for selling vehicles from his home without a licence. Ali Hadi pleaded guilty on 27 July 2018 of breaching the Motor Vehicle Dealers Act and was also ordered to pay costs of $546. Between June 2016 and April 2018, Mr Hadi bought 66 motor vehicles and sold 63 vehicles, mostly via Gumtree. Commissioner for Consumer Protection...
Consumer Protection
Media release
01 Aug 2018
The average cost of unleaded petrol is set to increase by around 20 cents per litre (cpl) to 155.1 cpl tomorrow, so FuelWatch is encouraging Perth drivers to fill up today to save money. FuelWatch advises that on Tuesday 31 July 2018, most BP, Puma and Coles Express sites are increasing their ULP price to 159.9 cpl (an increase of between 22 cpl and 27 cpl). Most 7-Eleven, Caltex and Caltex...
Consumer Protection
Media release
30 Jul 2018
Imported cosmetic eyeliners that contain 84 percent lead are being taken off store shelves throughout Australia with WA shoppers warned to be on the look-out. Consumer Protection said testing by NSW Fair Trading found that Hashmi Surmi Special and Hashmi Kohl Aswad eyeliners had dangerous levels of lead as well as containing other hazardous metals like arsenic, cadmium, chromium and mercury. It...
Consumer Protection
Media release
26 Jul 2018
Funding to provide family violence rental law education for tenant advocates After the Residential Tenancies Legislation Amendment (Family Violence) Bill 2018 passed the Lower House in June 2018, $50,000 from the State Government’s Consumer Credit Account is being granted to Tenancy WA to train community workers ahead of the tenancy law changes. Tenancy WA in conjunction with the Women’s Council...
Consumer Protection
Media release
24 Jul 2018
The average cost of unleaded petrol is set to increase by around 19 cents per litre (cpl) to 155.5 cpl tomorrow, so FuelWatch is encouraging Perth drivers to fill up today to save money. FuelWatch advises that on Tuesday 24 July 2018, most Caltex, Puma, BP and Coles Express sites are increasing their ULP price to 159.9 cpl (an increase of between 21 cpl and 28 cpl). Most 7-Eleven and Caltex...
Consumer Protection
Media release
23 Jul 2018
Many of us know someone who has signed up to join a gym and then fails to use their membership - but just what are your consumer rights and does the Fitness Industry Code of Practice need to be updated? The fitness industry in Australia is growing and generated an estimated $229.2 million in profits in 2017-2018 alone, with about 450 gyms and fitness centres operating in WA. Attending a gym or...
Consumer Protection
Media release
19 Jul 2018
Door to door salespeople who ignore ‘Do Not Knock’ stickers on homes may face prosecution, Consumer Protection has warned. The agency has received several reports from Perth consumers claiming that they were visited by door to door traders despite having a ‘Do Not Knock’ sticker displayed. The Federal Court has previously ruled that the sticker conveyed a clear and unambiguous request for a...
Consumer Protection
Media release
19 Jul 2018
Consumer Protection is encouraging Perth landlords to attend a Shelter WA Homelessness Week Event, to learn about ways to help tenants experiencing family violence and other serious problems. Commissioner for Consumer Protection David Hillyard said the ‘Landlords Making A Difference’ session on 9 August in Maylands is a great opportunity for owners of rental homes to hear from government,...
Consumer Protection
Media release
19 Jul 2018
WA households have begun receiving scam mail in the form of glossy travel brochures that contain two fake scratchies, with one showing a $US200,000 win. It’s a long-running scam from Malaysia that has been the subject of warnings from Consumer Protection for many years but, each time, the scammers change the name of the promotion and the business behind it. The latest reincarnations go under the...
Consumer Protection
Media release
17 Jul 2018
Many seniors prefer to remain in their own homes for as long as possible and recent reforms in aged care now give more choice to consumers choosing that option. Since February 2017, all government funded home care packages have been provided to individual consumers rather than allocated to approved providers. So this new model of consumer directed care allows older consumers more flexibility and...
Consumer Protection
Media release
16 Jul 2018
The average cost of unleaded petrol is set to increase by around 19 cents per litre (cpl) to 156.2 cpl tomorrow, so FuelWatch is encouraging Perth drivers to fill up today to save money. FuelWatch advises that on Tuesday 17 July 2018, most 7-Eleven, BP, Caltex, Caltex Woolworths, Puma and Coles Express sites are increasing their ULP price to 159.9 cpl (an increase of between 21 cpl and 24 cpl)...
Consumer Protection
Media release
16 Jul 2018
WA Facebookers have received messages from people who they thought were friends encouraging them to claim lottery prizes, but instead they have ended up being duped into paying thousands of dollars in supposed fees and taxes to scammers. Since 1 April 2018, WA ScamNet has received reports from 18 people claiming to have lost a total of almost $110,000. The individual losses have escalated in...
Consumer Protection
Media release
12 Jul 2018
Consumer Protection has appointed a new senior regional officer to its Kalgoorlie office to serve residents in the Goldfields, Esperance and Wheatbelt areas of WA. Mark Ing has worked for the Department for eight years, starting as a client services officer with WorkSafe before taking up a role as an Occupational Safety and Health Coordinator. More recently, Mark has worked in Consumer Protection...
Consumer Protection
Media release
10 Jul 2018
The average cost of unleaded petrol is set to increase by around 20 cents per litre (cpl) to 156.3 cpl tomorrow, so FuelWatch is encouraging Perth drivers to fill up today to save money. FuelWatch advises that on Tuesday 10 July 2018, most 7-Eleven, Caltex Woolworths, BP, Caltex, Puma and Coles Express sites are increasing their ULP price to 159.9 cpl (an increase of between 22 cpl and 27 cpl)...
Consumer Protection
Media release
09 Jul 2018
Consumer Protection is warning members of the Chinese community not to respond to random calls claiming to be from authorities checking on a visa application, a package with fraudulent documents or a money laundering investigation. WA ScamNet has recently received several reports about the calls with three reports of financial losses. One victim lost $24,000 and another sent $43,000 to the...
Consumer Protection
Media release
05 Jul 2018

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