Announcements

Showing 1 - 25 of 1661 results
Laws to allow renters to fix furniture to walls to prevent death or injury to children from toppling furniture have passed through State Parliament. The Consumer Protection Legislation Amendment Bill 2018 amends the Residential Tenancies Act and means landlords must allow tenants, who submit a request form, to attach furniture to a wall to prevent a child, or a person with a disability, from...
Consumer Protection
Media release
16 Oct 2019
A Cannington retailer has been fined $5,000 following a prosecution by WA’s electrical safety regulator for selling an unapproved and potentially dangerous travel adaptor. PC Master Pty Ltd representatives did not attend the Perth Magistrates Court on 9 October 2019, when the business was found guilty of breaching the Electricity Act 1945 and also ordered to pay costs of $766. The court was told...
Building and Energy
Media release
16 Oct 2019
A building company has been fined $47,500 (and ordered to pay $1519 in costs) over an incident in which a 3.88-tonne tilt-up panel fell from a building under construction onto a neighbouring car park. Hanssen Pty. Ltd. was found guilty of failing to ensure that work was directly supervised by a person who had completed an approved course for managers and supervisors on a site where tilt-up work...
WorkSafe
Media release
15 Oct 2019
The average cost of unleaded petrol is set to increase by around 19 cents per litre (cpl) to 155.5 cpl tomorrow, so FuelWatch is encouraging Perth drivers to fill up today to save money. FuelWatch advises that on Tuesday 15 October 2019, many BP sites are increasing their ULP price to 165.9 cpl (increasing by 33 cpl). Most Caltex and many Coles Express sites are increasing their ULP price to 163...
Consumer Protection
Media release
14 Oct 2019
The hunt is on for people who have contributed to raising community awareness of consumer rights, either as an advocate or educator, to nominate for the Consumer Protection Awards 2020. Nominations have now opened for the awards which were won last year by a consumer researcher, a community legal centre, a family lobbying for toppling furniture laws and an ABC reporter. Each was presented with a...
Consumer Protection
Media release
11 Oct 2019
Perth shoppers will have more time to buy gifts in the lead up to Christmas and take full advantage of the sales that follow with the McGowan Government extending retail trading hours. Commerce Minister John Quigley has approved an additional 35 hours of trading for general retail shops in the Perth metropolitan area from Saturday, December 7 until New Year's Day. The general shops can choose to...
Consumer Protection
Media release
11 Oct 2019
Building and Energy wishes to advise owners of caravans, motor homes or camper trailers that there is a potential safety risk while operating certain Suburban Recreational Vehicle Water Heater appliances on LP Gas. Under certain conditions, the water heaters can generate elevated levels of Carbon Monoxide (CO) which, in some instances, may spill into the caravan, motor home or camper trailer. For...
Building and Energy
Alert
11 Oct 2019
We have received complaints from tenants recently about electrical hazards and gas leaks in rental properties. Issues include faulty electrical wiring, power sockets and appliances blowing, power shortages when raining, and water leaking onto electrical points. What to do if you suspect an electrical fault? At least two RCDs must be fitted before selling a home, in all properties constructed...
Consumer Protection
Media release
10 Oct 2019
With Commissioner for Consumer Protection Penny Lipscombe We have received complaints from tenants recently about electrical hazards and gas leaks in rental properties. Issues include faulty electrical wiring, power sockets and appliances blowing, power shortages when raining, and water leaking onto electrical points. What to do if you suspect an electrical fault? At least two RCDs must be fitted...
Consumer Protection
Media release
10 Oct 2019
A Perth restaurant owner has been ordered by the Industrial Magistrates Court to pay a penalty of $1,500 for failing to provide employment records to a State Industrial Inspector. Mr Kamran Beykour, the owner of SafaCity restaurant in Mount Lawley, was also ordered to pay costs of $1,000 and to produce the required employment records within seven days. The Court matter arose from Mr Beykour being...
Labour Relations
Media release
09 Oct 2019
WorkSafe has issued a warning to guard against the effects of extreme temperatures in work environments following a forecast of above-average temperatures this summer. The Bureau of Meteorology last week issued their summer outlook, forecasting daytime temperatures that are very likely to be above average across Australia. WorkSafe WA Commissioner Darren Kavanagh today reminded employers and...
WorkSafe
Media release
08 Oct 2019
More than 6,600 dangerous Samsung top loader washing machines that have been recalled remain in WA homes, creating a serious fire hazard that put lives at risk. One of the recalled models caught fire in the laundry of an Armadale home unit on the evening of 1 October 2019 with fire units attending to extinguish the blaze. No one was hurt. This latest fire has prompted a renewed plea from Consumer...
Consumer Protection
Media release
07 Oct 2019
Western Australia’s Building Services Board has fined a former registered builder $2,000 for two counts of misleading conduct and twice failing to comply with an order of the Building Commissioner. Former Guilderton registered builder Kimberley John Houlahan (BP and BC10019) was fined in relation to four breaches of the Building Services (Registration) Act 2011 for building work he had performed...
Building and Energy
Media release
07 Oct 2019
The average price of unleaded petrol is set to increase by around 19 cents per litre (cpl) to 154.6 cpl tomorrow, so FuelWatch is encouraging Perth drivers to fill up today to save money. FuelWatch advises that on Tuesday 8 October 2019, many Coles Express sites are increasing their ULP price to 167.9 cpl (hiking by 33 cpl). Many BP sites are increasing their ULP price to 163.9 cpl, most 7-Eleven...
Consumer Protection
Media release
07 Oct 2019
Consumer Protection has been unable to secure refunds for more than 200 complainants who have paid over $200,000 between them for cheap flights or holiday deals from a Facebook travel agency. Affected consumers either could not get plane tickets for their desired dates or were asked to pay extra money and some flew to their destination but found they were not booked on return flights as expected...
Consumer Protection
Media release
04 Oct 2019
Promoters of a fraudulent tax scheme are targeting residents in Kimberley communities with the promise of a large tax return, prompting a warning by Consumer Protection and the Australian Taxation Office (ATO). Reports from Derby, Fitzroy Crossing and surrounding areas have revealed that some taxpayers have been approached by promoters offering to help submit their tax returns with a guarantee of...
Consumer Protection
Media release
03 Oct 2019
With Commissioner for Consumer Protection Penny Lipscombe Gift cards are big money in Australia, both for their convenience and flexibility. Unfortunately an estimated $70 million is lost each year due to uncertainty about expiry dates. Consumer Protection Western Australia received 116 gift card related complaints in the last year (September 2018–September 2019) with 26% of complaints about...
Consumer Protection
Media release
03 Oct 2019
Café and restaurant business owners will soon start receiving information on employment obligations under a new state-wide education campaign being run by the Wageline at the Department of Mines, Industry Regulation and Safety. The campaign focuses on café and restaurant businesses in the state industrial relations system, which are those that operate as sole traders, unincorporated partnerships...
Labour Relations
Department News
01 Oct 2019
A real estate sales agent who was showing a prospective tenant a rental property in Beeliar recently was surprised to discover that someone had changed the locks and had already moved in without the authority of the owner. The tenant moved in after responding to a rental accommodation advertisement on Gumtree which ended up being fake. He paid $2,000 to the scammers via a money transfer service...
Consumer Protection
Media release
01 Oct 2019
The first issue of Building and Energy's Electrical Focus newsletter is now available online .
Building and Energy
Department News
01 Oct 2019
The average cost of unleaded petrol (ULP) is set to increase by around 17 cents per litre (cpl) to 156.4 cpl tomorrow, so FuelWatch is encouraging Perth drivers to fill up today to save money. FuelWatch advises that on Tuesday 1 October 2019, most Caltex and Coles Express sites are increasing their ULP price to 167.9 cpl (increasing by between 28 cpl and 29 cpl). Many BP sites are increasing...
Consumer Protection
Media release
30 Sep 2019
Western Australia’s electrical safety regulator has concluded its investigation into the electrical accident that seriously injured a 12-year-old girl at a property in Beldon in March 2018. In a report released today, Building and Energy (formerly Energy Safety ) outlined the findings of its investigation into the cause of the accident. The investigation included on-site inspections and testing...
Building and Energy
Media release
27 Sep 2019
A Perth-based online business that took money from consumers for Jeep parts and accessories and either failed to supply them or took a very long, unreasonable amount of time, has been fined $16,000 in a case brought by the Commissioner for Consumer Protection. James Bartlett trading as Aftermarket Jeep Parts Australia via the website aftermarketjeep.com.au pleaded guilty to wrongly accepting...
Consumer Protection
Media release
27 Sep 2019
Consumer Protection is warning WA consumers about a business that has taken orders for Land Rover parts but has failed to deliver. Gordon German , trading as Green Oval Experience formerly operating as an auto parts store in Canning Vale, owes at least 15 customers a total of almost $50,000 in payments accepted for motor vehicle parts that have yet to be supplied. Complaints against the business...
Consumer Protection
Media release
26 Sep 2019
With Commissioner for Consumer Protection Penny Lipscombe Buying a pet is not like your average purchase. The product, which might be a puppy, dog, kitten, cat, horse or rabbit is likely to become a loved member of your family and with you for its whole life. If you have a problem with the quality or there’s a defect, you’re unlikely to want to use potential consumer law rights to a replacement,...
Consumer Protection
Media release
26 Sep 2019

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