Announcements

Showing 76 - 100 of 1247 results
Two people behind a concrete business have been fined $6,000 each by the Perth Magistrates Court and ordered to pay $7,215 in compensation to three consumers who paid deposits but did not receive any concrete supplies. Dufty Jack Minhinnick , the registered owner of Niche Concrete Services of Coodanup near Mandurah, and Belinda Louise McFarland (nee Rodda) , whose name was used to open the...
Consumer Protection
Media release
05 Sep 2019
A Maylands real estate agency and its supervisor have been reprimanded and fined a total of $15,000 by the State Administrative Tribunal for failing to lodge tenancy bonds with the Bond Administrator within the required time limit and for recording wrong dates when received. Caputo & Clay Pty Ltd , formerly trading as Harcourts Integrity and currently trading as Perth Realty Group , was fined...
Consumer Protection
Media release
04 Sep 2019
The average cost of unleaded petrol is set to increase by around 19 cents per litre (cpl) to 148.9 cpl tomorrow, so FuelWatch is encouraging Perth drivers to fill up today to save money. FuelWatch advises that on Tuesday 3 September 2019, many Coles Express sites are increasing their ULP price to 159.9 cpl (increasing by 30 cpl). Most BP and Caltex sites are increasing their ULP price to 156.9...
Consumer Protection
Media release
02 Sep 2019
Consumer Protection WA has given its seal of approval to 270 Perth Royal Showbags after product safety inspectors checked about 1500 toys and novelty items that will be sold at the Claremont Showground. Commissioner for Consumer Protection David Hillyard says the majority of toys and novelty items have been ticked off as safe for kids to have bags of fun with. “I’m pleased to announce that most...
Consumer Protection
Media release
31 Aug 2019
With Commissioner for Consumer Protection David Hillyard If you don’t know much about iTunes gift cards, that’s music to scammers’ ears. Fraudsters call out-of-the-blue pretending to be a representative of a government agency, such as the Australian Tax Office (ATO), or they might pose as a utility company – they say you owe money and make threats to scare you, claiming you can pay off the debt...
Consumer Protection
Media release
30 Aug 2019
Consumer Protection is offering some reassurances for residents of two WA retirement villages affected by the Settlers group of companies being placed into receivership. Administrators and receivers have been appointed to the company which operates a total of 463 units at Settlers Lakeside village in Ravenswood near Mandurah and Settlers Ridgewood Rise near Butler, as well as two villages in...
Consumer Protection
Media release
30 Aug 2019
The average price of unleaded petrol is set to increase by over 19 cents per litre (cpl) to 149.3 cpl tomorrow, so FuelWatch is encouraging Perth drivers to fill up today to save money. FuelWatch advises that on Tuesday 27 August 2019, most Coles Express sites are increasing their ULP price to 158.9 cpl (hiking by 27 cpl). Most BP and Caltex sites are increasing their ULP price to 156.9 cpl and...
Consumer Protection
Media release
26 Aug 2019
With Commissioner for Consumer Protection David Hillyard Perhaps it’s the recent cold weather or maybe use of tax refunds but many Western Australians seem to be booking trips to tropical destinations – Consumer Protection has seen an increase in complaints from holiday-buyers. One example involves purchases of discount return flights – Perth to Bali for as low as $99 – via a travel agent on...
Consumer Protection
Media release
23 Aug 2019
A company and its Director have been ordered to pay a total of almost $77,000 in fines, consumer compensation and costs by the Perth Magistrates Court after taking substantial deposits from WA consumers for sheds but then failing to supply them. Shed Systems Pty Ltd , formerly operating in Malaga and Northbridge, and sole Director David Walter Ah Chee were each fined $12,000 on 16 August 2019...
Consumer Protection
Media release
22 Aug 2019
The average price of unleaded petrol is set to increase by around 19 cents per litre (cpl) to 149.2 cpl tomorrow, so FuelWatch is encouraging Perth drivers to fill up today to save money. FuelWatch advises that on Tuesday 20 August 2019, most Caltex sites are increasing their ULP price to 158.9 cpl (hiking by 30 cpl). Most BP and Coles Express sites are increasing their ULP price to 156.9 cpl,...
Consumer Protection
Media release
19 Aug 2019
The average price of unleaded petrol is set to increase by around 19 cents per litre (cpl) to 149.3 cpl tomorrow, so FuelWatch is encouraging Perth drivers to fill up today to save money. FuelWatch advises that on Tuesday 13 August 2019, most Caltex sites are increasing their ULP price to 158.9 cpl (hiking by 28 cpl). Most Coles Express sites are increasing their ULP price to 156.9 cpl, most BP...
Consumer Protection
Media release
12 Aug 2019
With Commissioner for Consumer Protection David Hillyard Hotel comparison websites offer to take the hassle out of searching for best value accommodation but instead of saving you money they could leave you out of pocket. One man who recently came to Consumer Protection had paid $137 above the quoted room rate using an American-based comparison site to book a hotel stay in Mandurah – charges,...
Consumer Protection
Media release
09 Aug 2019
A cooling off period for vehicle sales involving linked finance, removal of special warranties, reduced fees for contract cancellations and the scrapping of sales representatives’ licences are some of the proposed law changes covering the WA motor vehicle industry. Proposed amendments to the Motor Vehicle Dealers Act and the Motor Vehicle Repairers Act follow a broad review of the legislation...
Consumer Protection
Media release
08 Aug 2019
A property manager has been reprimanded and fined $1,500 by the State Administrative Tribunal for operating without a current certificate of registration. Shamela Rima Neilson was working for an Attadale real estate agency when her real estate sales representative registration expired in March 2017, but continued to carry out duties as a property manager in breach of the Real Estate and Business...
Consumer Protection
Media release
06 Aug 2019
The average price of unleaded petrol is set to increase by over 18 cents per litre (cpl) to 149.5 cpl tomorrow, so FuelWatch is encouraging Perth drivers to fill up today to save money. FuelWatch advises that on Tuesday 6 August 2019, most Caltex sites are increasing their ULP price to 159.9 cpl (hiking by 29 cpl). Most Coles Express sites are increasing their ULP price to 158.9 cpl, most Caltex...
Consumer Protection
Media release
05 Aug 2019
With Commissioner for Consumer Protection David Hillyard Are you paying extra for bills you receive in the mail? Service providers may be charging you a fee to cover the costs of printing and posting your bill – but there may be a way you can avoid the charge. The easiest way is to switch to online billing and receive your bills by email or via the company’s app or website but that is not going...
Consumer Protection
Media release
05 Aug 2019
The review of laws regulating the retirement village sector in WA moves to a new chapter with Consumer Protection embarking on an extensive consultation process with the industry and community before recommending any further changes. The first paper of the second-stage review of the Retirement Villages Act (RV Act), which is now open for consultation, will focus on improving the definition of a...
Consumer Protection
Media release
01 Aug 2019
The average price of unleaded petrol is set to increase by around 18 cents per litre (cpl) to 149.6 cpl tomorrow (30 July 2019), so FuelWatch is encouraging Perth drivers to fill up today to save money. FuelWatch advises that on Tuesday 30 July 2019, most Caltex sites are increasing their ULP price to 159.9 cpl (hiking by 27 cpl). Most 7-Eleven, BP and Coles Express sites are increasing their ULP...
Consumer Protection
Media release
29 Jul 2019
People who receive paper bills in the mail should check to see if it is costing them extra, and if it is, look into how to avoid the extra charge. Commissioner for Consumer Protection David Hillyard said consumers may not realise that many bills they receive in the post could cost them an extra fee. “The fee could be a couple of dollars for some service providers but, for those receiving multiple...
Consumer Protection
Media release
25 Jul 2019
Thousands of dollars are being lost by WA victims who are led into falling for grant or lottery prize scams by Facebook friends who have had their profiles cloned. The victims get contacted by the cloned friend’s profile via Messenger asking if they had received their money, as their name is on a list of recipients who have won money either from a grant scheme or a lottery. The victims are...
Consumer Protection
Media release
22 Jul 2019
The average cost of unleaded petrol is set to increase by around 19 cents per litre (cpl) to 151.3 cpl tomorrow, so FuelWatch is encouraging Perth drivers to fill up today to save money. FuelWatch advises that on Tuesday 23 July 2019, most Caltex sites are increasing their ULP price to 159.9 cpl (increasing by 29 cpl). Most 7-Eleven sites are increasing their ULP price to 159.7 cpl, many BP and...
Consumer Protection
Media release
22 Jul 2019
With Commissioner for Consumer Protection David Hillyard Big name concert announcements lately include U2, the Spice Girls and Michael Bublé coming to Perth. In the excitement and rush to get the best tickets for music, entertainment or sport events we know people can accidentally buy from unauthorised sellers that come up first in an internet search*. Usual consumer rights apply when you buy...
Consumer Protection
Media release
19 Jul 2019
A motor vehicle repairer has been banned from holding a licence for three years, fined $3,000 and reprimanded by the State Administrative Tribunal (SAT) after he admitted being involved in corrupt activities related to vehicle examinations. Peter William Horn of Bibra Lake had breached the Motor Vehicle Repairers Act by engaging in conduct which renders him unfit to be a licensee both as an...
Consumer Protection
Media release
18 Jul 2019
The average price of unleaded petrol is set to increase by over 20 cents per litre (cpl) to 150.6 cpl tomorrow, so FuelWatch is encouraging Perth drivers to fill up today to save money. FuelWatch advises that on Tuesday 16 July 2019, most Caltex sites are increasing their ULP price to 159.9 cpl (hiking by 30 cpl). Most Caltex Woolworths and Puma sites are increasing their ULP price to 159.7 cpl,...
Consumer Protection
Media release
15 Jul 2019
With Commissioner for Consumer Protection Penny Lipscombe A super bargain promoted via an online pop-up or social media advertisement is just like an enticing shop window display with ‘sale’ signs. It can be hard to pass up the chance of big discounts or low prices but digital impulse buying may mean you get nothing in return for your money. Consumer Protection’s WA ScamNet team is kept busy...
Consumer Protection
Media release
12 Jul 2019

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