Announcements

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Fill up today if you want to pay less for your petrol - that's the advice from FuelWatch. On Thursday, 8 August 2013, most BP sites are hiking their ULP price by 15 cents per litre (cpl) up to 159.9 cpl. Most Coles Express sites are increasing their ULP price by 14 cpl up to 158.9 cpl, most Caltex and Caltex Woolworths sites by 13 cpl up to 157.9 cpl and most Gull and Peak sites up to 154.9 cpl...
Consumer Protection
Media release
07 Aug 2013
Consumer Protection is hosting free seminars across regional WA to explain recent changes to the law which will affect more than 38,500 private landlords who rent out properties across the State. The changes arise from the commencement of a new version of the Residential Tenancies Act 1987 on 1 July 2013. Commissioner for Consumer Protection Anne Driscoll said thousands of people had already...
Consumer Protection
Media release
07 Aug 2013
Consumer Protection is seeking the views of the community as part of a review of laws that regulate the motor vehicle industry in WA. Commissioner for Consumer Protection Anne Driscoll has urged businesses involved in the industry and consumers to read the discussion paper, which has been released today, and put in a submission so that their views can be heard. “The laws under review include two...
Consumer Protection
Media release
05 Aug 2013
A fake website, now closed, was used in an attempt to scam overseas backpackers looking for work as fruit pickers in WA’s South West. Consumer Protection and WA Police have received reports from concerned consumers that the website – www.orangeshill.net.au – offered jobs and accommodation and requested deposits be sent to a prepaid credit card account. It was confirmed that the farm in Manjimup...
Consumer Protection
Media release
01 Aug 2013
Fill up today if you want to pay less for your petrol – that’s the advice from FuelWatch. On Thursday, 1 August 2013, most Gull sites are hiking their ULP price by 11 cents per litre (cpl) up to 159.9 cpl. Most Peak and Coles Express sites are increasing their ULP price up to 158.9 cpl, most Caltex Woolworths and BP sites up to 157.9 cpl and most Caltex sites up to 156.9 cpl. Tomorrow's...
Consumer Protection
Media release
31 Jul 2013
A Kalgoorlie man who has lost more than $20,000 in two separate romance frauds is sharing his story with the community in a bid to stop others being scammed. It comes as officers from Project Sunbird – a joint anti-fraud initiative between WA Police Major Fraud Squad and Consumer Protection – make intervention visits to the homes of dozens of victims in the Goldfields-Esperance region. 52-year-...
Consumer Protection
Media release
31 Jul 2013
A national furniture removal company which operates in WA has agreed to change the terms of its standard contract with customers following action by Consumer Protection. R.F. & M.D. Miller’s Moves Pty Ltd, based in Mornington Victoria, has entered into an enforceable undertaking under the Australian Consumer Law (ACL) to remove a clause in their standard contract. The contract purported to...
Consumer Protection
Media release
29 Jul 2013
More than twenty suspected fraud victims in Kalgoorlie Boulder are due to receive an intervention visit as part of Project Sunbird – a joint anti-fraud initiative between WA Police Major Fraud Squad and Consumer Protection. The potential romance or investment fraud victims have been identified through money transfers to West Africa. The total recorded monetary loss for the Goldfields-Esperance...
Consumer Protection
Media release
25 Jul 2013
Perth fuel prices will hit a record high tomorrow with the metropolitan average for ULP reaching 160.6 cents per litre (cpl). The highest ULP price will be 165 cpl at Mundijong. Excluding smaller outer metropolitan sites, the peak ULP price tomorrow will be 163.9 cpl. The previous highest daily metropolitan average for ULP was 160 cpl on 15 July 2008 when the ULP price peaked at 172 cpl at...
Consumer Protection
Media release
24 Jul 2013
Accommodation providers are being targeted by scammers who make bookings using a stolen credit card, before cancelling with a sob story and requesting a refund be paid into a bank account. But it’s not just businesses affected by this scam, as Commissioner for Consumer Protection Anne Driscoll explains. “A consumer reported to WA ScamNet that she had been wrongly charged by a hotel in New South...
Consumer Protection
Media release
19 Jul 2013
WA consumers have lost a total of $170,000 to scammers so far this year when buying and selling online. Consumer Protection has received 45 reports this year from people who have been scammed by bogus buyers and sellers who operate using legitimate online classified sites such as Gumtree and eBay. Items targeted include cars, caravans, boats, rental accommodation, electronics, pets and concert/...
Consumer Protection
Media release
18 Jul 2013
Fill up today if you want to pay less for your petrol – that’s the advice from FuelWatch. On Thursday, 18 July 2013, most Caltex Woolworths sites are hiking their ULP price by 18 cents per litre (cpl) up to 163.9 cpl. Most Coles Express and Caltex sites are increasing their ULP prices by 17 cpl up to 162.9 cpl, most BP sites by 15 cpl up to 161.9 cpl and most Gull and Peak sites up to 161.9 cpl...
Consumer Protection
Media release
17 Jul 2013
Consumer Protection and Energy S afety are investigating reports from WA consumers who have been approached by a solar panel company to conduct testing on their units which may not be necessary. The company, based in the eastern states, is charging consumers $330 for ‘anti-islanding testing’ and falsely claiming that this annual test is mandatory under WA law. ‘Anti-islanding testing’ involves...
Consumer Protection
Media release
11 Jul 2013
Consumer Protection is issuing an urgent warning to Western Australian consumers not to deal with so-called 'bitumen bandits' who offer unsolicited work and produce dodgy driveways that are too thin and use inferior quality materials. Reports received today suggest that two white men with English accents, in orange fluorescent vests and driving a white Ute are approaching homeowners in Broome to...
Consumer Protection
Media release
11 Jul 2013
Consumer Protection today launched a radio program aimed at empowering Indigenous consumers and informing them of their rights when buying and maintaining a car. The first of the eight-part radio series called “My Dardy Car” was broadcast on Noongar Radio in Perth (100.9FM) during a NAIDOC Week event today and was relayed live to Indigenous radio stations in Geraldton (Radio Mama) and Broome (...
Consumer Protection
Media release
11 Jul 2013
Fill up today if you want to pay less for your petrol – that’s the advice from FuelWatch. On Thursday, 11 July 2013, most Coles Express sites are hiking their ULP price by 16 cents per litre (cpl) up to 159.9 cpl. Most BP, Caltex and Caltex Woolworths sites are increasing their ULP prices by 16 cpl up to 158.9 cpl and most Gull and Peak sites will go up to 158.9 cpl and 157.9 cpl respectively...
Consumer Protection
Media release
10 Jul 2013
‘Help me’ scams – where fraudsters pretend to be a friend or relative in trouble overseas – resulted in five Western Australians reporting a total loss of $35,000 since January, according to WA ScamNet figures. Commissioner for Consumer Protection Anne Driscoll is issuing a warning, especially to elderly members of the community or those who come from Poland, Serbia or Croatia. “Most of us when...
Consumer Protection
Media release
04 Jul 2013
Fill up today if you want to pay less for your petrol – that’s the advice from FuelWatch. On Thursday, 4 July 2013, most BP sites are hiking their ULP price by 14 cents per litre (cpl) up to 157.9 cpl. Most Caltex sites are increasing their ULP price by 13 cpl up to 156.9 cpl. most Caltex Woolworths and Coles Express sites by 12 cpl up to 155.9 cpl, most Gull and Peak sites up to 154.9 cpl and...
Consumer Protection
Media release
03 Jul 2013
Fill up today if you want to pay less for your petrol - that's the advice from FuelWatch . On Thursday, 27 June 2013, most Caltex sites are hiking their ULP price by 15 cents per litre (cpl) up to 156.9 cpl. Most BP, Caltex Woolworths and Coles Express sites are raising their ULP price by 14 cpl up to 155.9 cpl, most Gull sites by 15 cpl up to 154.9 cpl and most Peak sites by 15 cpl up to 153.9...
Consumer Protection
Media release
26 Jun 2013
A Ballajura settlement agent, who has surrendered her licence, has been fined $8,000 by the Midland Magistrates Court over the misuse of trust account funds. Natalie Jane Briggs, trading as Frontline Settlements, pleaded guilty on 20 June 2013 to 13 charges related to failures to comply with the Settlement Agents Act and the agency’s inability to finalise the financial settlement of four property...
Consumer Protection
Media release
24 Jun 2013
A 70-year-old West Australian man, caught up in a romance fraud, has been prevented from travelling to West Africa to meet organised criminals who could have kidnapped or killed him. The intervention by WA Police Major Fraud Squad and Consumer Protection was part of the joint initiative ‘Project Sunbird’. The victim, who wishes to be known as ‘John’ and does not want to disclose where he lives,...
Consumer Protection
Media release
22 Jun 2013
The State Government is inviting the public to have a say on a plan to stop door to door sellers and telephone salespeople calling after 6pm on weekdays. Currently in WA, unsolicited sales - where the seller approaches the consumer uninvited - are allowed from 9am until 8pm, Monday to Friday. However in other Australian states and territories the permitted calling hours on weekdays are 9am-6pm...
Consumer Protection
Media release
21 Jun 2013
WA consumers are being warned not to deal with a tradesman who has taken substantial upfront payments from customers, but failed to carry out any work. Christopher Brocklebank of Woodvale, trading as Perth Evaporative Air & Gas Services and Elements ‘Hearth, Wind and Fire’ of Wangara, has had nine complaints lodged against him with Consumer Protection this year after charging upfront payments...
Consumer Protection
Media release
20 Jun 2013
Fill up today if you want to pay less for your petrol – that’s the advice from FuelWatch. On Thursday, 20 June 2013, most Caltex Woolworths sites are hiking their ULP price by 14 cents per litre (cpl) up to 155.9 cpl. Most Caltex and Coles Express sites are increasing their ULP price by 13 cpl up to 154.9 cpl, most BP sites by 12 cpl up to 153.9 cpl and most Gull and Peak sites are going up to...
Consumer Protection
Media release
19 Jun 2013
WA consumers are being warned not to deal with a tradesman who has taken deposits and full payments from customers, but failed to begin or complete the work. Mark Edward Straw, trading as Marks Ceilings & Renovations formerly of Lower Chittering, currently has eight complaints lodged against him with Consumer Protection related to the charging of deposits and upfront payments totalling more...
Consumer Protection
Media release
13 Jun 2013

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