Announcements

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Tenancy regulations have changed which require tenants to be given vital information about potential hazards for children in the home. The regulations which underpin the Residential Tenancies Act mean that tenants must be given an information sheet outlining their key rights and obligations at the beginning of a new tenancy. Commissioner for Consumer Protection Anne Driscoll said that the forms...
Consumer Protection
Media release
23 Jan 2015
A Mt Hawthorn woman who claims to cure illnesses using spiritual healing has agreed to remove unsubstantiated claims being made in the promotion of her workshops and courses. Following action by Consumer Protection, Maria de Cinque has entered into an enforceable undertaking regarding claims being made on the Theta Healing Heart website ( www.thetahealingheart.com.au ). The undertaking requires...
Consumer Protection
Media release
22 Jan 2015
Overseas backpackers have been duped by a fake online advertisement offering fruit picking work and accommodation in Narrogin. Several travellers have contacted Consumer Protection and the Town of Narrogin after they attended a bogus address in the town that they thought was the office of an employment agent. They had responded to a Gumtree ad and paid about $200 each upfront. The scammer used...
Consumer Protection
Media release
21 Jan 2015
The average cost of unleaded petrol is set to increase by around 7 cents per litre (cpl) to 115.2 cpl tomorrow, so FuelWatch is encouraging Perth drivers to fill up today to save money. FuelWatch advises that on Thursday 22 January 2015, most BP sites are increasing their ULP prices by 14 cpl to 119.9 cpl; the majority of Caltex and Coles Express sites to 116.9; and most Caltex Woolworths and...
Consumer Protection
Media release
21 Jan 2015
Consumer Protection has issued a warning about a Claremont tailor who has taken substantial payments from consumers but in many cases has failed to deliver the goods. Men’s clothing supplier Joseph Anthony Wholesale Pty Ltd, formerly trading as Joseph Anthony Bespoke, and its sole director Anthony George Riordan was, until recently, operating from premises in the Bayview Centre. The business was...
Consumer Protection
Media release
19 Jan 2015
In 2014, Western Australians lost at least $30,000 a day to romance fraud, according to the latest scam figures released by Consumer Protection. In the last 12 months 164 victims of romance fraud reported losing a total of $10,893,901 – that’s an average loss of $66,000 per victim. In addition to reported losses there are believed to be many more victims not identified and recorded in the WA...
Consumer Protection
Media release
15 Jan 2015
Consumer Protection is warning Perth residents, particularly Seniors, after receiving reports of travelling conmen offering roof repairs. WA Police has received reports of four men approaching elderly residents in Subiaco, Nedlands and Dianella telling them that their roof is in need of repair and offering to carry out the work for a fee. The men, travelling in a ute, produced a business card...
Consumer Protection
Media release
14 Jan 2015
The average cost of unleaded petrol is set to increase by around 6 cents per litre (cpl) to 118.8 cpl tomorrow, so FuelWatch is encouraging Perth drivers to fill up today to save money. FuelWatch advises that on Thursday 15 January 2015, most BP sites are increasing their ULP prices by 10 cpl to 121.9 cpl; the majority of Caltex sites to 120.9; most Coles Express and Puma Energy sites to 119.9;...
Consumer Protection
Media release
14 Jan 2015
The average cost of unleaded petrol is set to increase by around 9 cents per litre (cpl) to 122.6 cpl tomorrow, so FuelWatch is encouraging Perth drivers to fill up today to save money. FuelWatch advises that on Thursday 8 January 2015, most BP, Caltex Woolworths, Coles Express sites and Puma Energy sites are increasing their ULP prices by 13 cpl to 124.9 cpl; and the majority of Caltex...
Consumer Protection
Media release
07 Jan 2015
An unlicensed motor vehicle repairer has been fined $5,000 by the Joondalup Magistrates Court. Mark Anthony O’Malley , trading as Ace Auto Air Electrical & Mechanical of Padbury, was also ordered to pay costs of $850 when convicted in his absence on 2 January 2015. Lawyers for Consumer Protection told the Court that Mr O’Malley had advertised his services for motor vehicle repair work on...
Consumer Protection
Media release
05 Jan 2015
The average cost of unleaded petrol is set to increase by around 11 cents per litre (cpl) to 124.9 cpl tomorrow, so FuelWatch is encouraging Perth drivers to fill up before New Year’s Day to save money. FuelWatch advises that on Thursday 1 January 2015, most Coles Express sites are increasing their ULP prices by 18 cpl to 129.9 cpl; the majority of Caltex, Caltex Woolworths and Puma Energy sites...
Consumer Protection
Media release
31 Dec 2014
Consumer Protection has seen an increase in enquiries and complaints about extended warranties, prompting a seasonal warning for Western Australians. Between January and November 2014 there were 695 enquiries and 69 formal complaints – up from 576 enquiries and 48 complaints between January and November 2013. It is a trend that is likely to continue. Post-Christmas sales or deals mean that many...
Consumer Protection
Media release
30 Dec 2014
The average cost of unleaded petrol is set to increase by around 7 cents per litre (cpl) to 125.2 cpl tomorrow, so FuelWatch is encouraging Perth drivers to fill up today to save money. FuelWatch advises that on Thursday 25 December 2014, most Caltex, Coles Express and Puma Energy sites are increasing their ULP prices by 11 cpl to 127.9 cpl; the majority of Caltex Woolworths and Gull sites to 126...
Consumer Protection
Media release
24 Dec 2014
Consumer Protection is concerned about several boating incidents involving Markham catamarans which have capsized. An investigation of the incidents by the Department of Transport has been unable to determine an exact cause, but it is believed the cause may be a combination of the particular design characteristics of these vessels and handling errors by the skipper in some sea conditions. The...
Consumer Protection
Media release
22 Dec 2014
Consumer Protection has reminded businesses operating in the solar and air conditioning industries in WA to be aware of their legal obligations regarding unsolicited sales. These sales include door-knocking, telemarketing or a direct approach in the common area of a shopping centre when the contact has not been initiated by the consumer. Businesses have also been reminded that a cooling off...
Consumer Protection
Media release
19 Dec 2014
The average cost of unleaded petrol is set to increase by around 6 cents per litre (cpl) to 129.3 cpl tomorrow, so FuelWatch is encouraging Perth drivers to fill up today to save money. FuelWatch advises that on Thursday 18 December 2014, most BP sites are increasing their ULP prices by 12 cpl to 132.9 cpl; the majority of Puma Energy sites to 130.9 cpl; and most Gull, Caltex, Caltex Woolworths...
Consumer Protection
Media release
17 Dec 2014
A private dance and music teacher who taught children in Como has been fined a total of $3,500 by the Perth Magistrates Court for accepting payment for services and then failing to provide those services after classes were cancelled or re-scheduled. Daniella Nazzarena Patricia Ienco , trading as Bella Danza Studio , had accepted full tuition fees from the parents of seven children between April...
Consumer Protection
Media release
16 Dec 2014
Consumer Protection is reminding parents and carers of young children about the potential risk of infants drowning in shallow portable pools this summer. While swimming pools with a depth of more than 30 centimetres require a safety fence, portable pools with a depth of less than 30 centimetres do not. Commissioner for Consumer Protection Anne Driscoll said even small and shallow portable pools...
Consumer Protection
Media release
15 Dec 2014
Christmas shopping online can be really convenient but ’tis the season to be wary. During last year’s festive period – November 2013 to January 2014 – Consumer Protection received 51 reports from victims of online buying and selling scams with a total monetary loss of $130,814. Of those victims, 19 lost a combined $63,195 through Gumtree. Common items at the centre of online buying and selling...
Consumer Protection
Media release
10 Dec 2014
The average cost of unleaded petrol is set to increase by around 6 cents per litre (cpl) to 134.1 cpl tomorrow, so FuelWatch is encouraging Perth drivers to fill up today to save money. FuelWatch advises that on Thursday 11 December 2014, most Puma Energy sites are increasing their ULP prices by 9 cpl to 136.9 cpl; the majority of Gull, Coles Express and BP sites to 135.9 cpl; most Peak and...
Consumer Protection
Media release
10 Dec 2014
A Gosnells real estate agency has been fined a total of $2,500 by the Armadale Magistrates Court for employing and paying commissions to an unregistered sales representative. Attree Pty Ltd , trading as Attree Real Estate, employed a sales representative who had received commission payments between August 2012 and May 2013 while that employee’s registration as a sales representative was not...
Consumer Protection
Media release
09 Dec 2014
A Rockingham real estate agency and one of its sales representatives have been fined $500 each by the Rockingham Magistrates Court after the sales representative worked without a current certificate of registration. Sand Dollar WA Pty Ltd , trading as Harcourts Rockingham , had employed the sales representative who continued to work for 22 months after their certificate of registration expired in...
Consumer Protection
Media release
09 Dec 2014
The average cost of unleaded petrol is set to increase by around 9 cents per litre (cpl) to 138.1 cpl tomorrow, so FuelWatch is encouraging Perth drivers to fill up today to save money. FuelWatch advises that on Thursday 4 December 2014, most Puma Energy sites are increasing their ULP prices by 14 cpl to 142.9 cpl; the majority of Gull sites by 15 cpl to 141.9 cpl; most Peak sites up to 140.9 cpl...
Consumer Protection
Media release
03 Dec 2014
A tradesman has been fined a total of $3,000 by the Perth Magistrates Court and was ordered to repay a total of $4,400 to two consumers after he accepted deposits but failed to carry out the work. Rodney John Howard Gulley , trading as North Shore Limestone of Carramar, was fined $1,500 on each of the two charges of breaching the Australian Consumer Law and was also ordered to pay Court costs of...
Consumer Protection
Media release
02 Dec 2014
The risks of handing over goods for repair or alteration have been highlighted with Consumer Protection receiving a recent spike in complaints. In the past 12 months, 32 consumers have lodged formal complaints related to issues when leaving items for repair or alteration with the majority of the complaints being received in the past six months. Problems reported include items being damaged during...
Consumer Protection
Media release
27 Nov 2014

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