Announcements

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On 23 November the State Administrative Tribunal found that Centex Australasia Pty Ltd and Mr Rick Bantleman had breached section 7(1) of the Code of Conduct for Agents and Sales Representatives 2011 (WA) by not acting fairly and honestly. On 21 April 2017, the Court of Appeal overturned this decision and dismissed the case against Mr Bantleman and Centex Australasia Pty Ltd. Media contact (...
Consumer Protection
Media release
28 Apr 2017
With Acting Commissioner for Consumer Protection David Hillyard You may have seen advertisements for LuxStyle on Facebook or Instagram. In March 2017, Consumer Protection welcomed a Public Warning Notice issued by the Australian Competition and Consumer Commission (ACCC) about the alleged conduct of the Denmark-based online retailer Lux International Sales ApS, which trades under the name...
Consumer Protection
Media release
28 Apr 2017
With Acting Commissioner for Consumer Protection David Hillyard When you’re looking for flights or accommodation, insurance or finance products or even a real estate agent there are comparison websites claiming to have shopped around for you. They may advertise on TV and radio and their online promotion often involves them paying to make their site appear toward the top of the page when you type...
Consumer Protection
Media release
27 Apr 2017
Scammers are using the name of a Subiaco jeweller to persuade their victims to urgently send money in a new variation to the ‘help me’ scam. Recent reports received by WA Scamnet at Consumer Protection suggest that people are receiving phone calls from scammers saying that a relative or friend has purchased jewellery at the Smales jewellery store but their credit card transaction had been...
Consumer Protection
Media release
24 Apr 2017
The average cost of unleaded petrol is set to increase by around 18 cents per litre (cpl) to 137.6 cpl tomorrow, so FuelWatch is encouraging Perth drivers to fill up today to save money. FuelWatch advises that on Tuesday 25 April 2017, most Puma, BP, Caltex Woolworths, Caltex and Coles Express sites are increasing their ULP price to 139.9 cpl (increasing between 20 and 24 cpl). Most United sites...
Consumer Protection
Media release
24 Apr 2017
A real estate agent who forged signatures and prepared bogus listing and sales contracts has had his licence cancelled by the State Administrative Tribunal (SAT) and has been banned from working in the industry in WA for 15 years. Joseph Weng Kong Cheong and his company Easy Invest Pty Ltd , formerly based in Rivervale, were reprimanded and their licences cancelled as a result of disciplinary...
Consumer Protection
Media release
21 Apr 2017
Consumer Affairs Australia and New Zealand (CAANZ), a body made up of consumer affairs officials across Australia, has delivered its final report on the Australian Consumer Law (ACL) review to Commonwealth, state and territory consumer affairs Ministers. CAANZ proposes a package of 19 proposed legislative reforms to strengthen and clarify the ACL in order to improve consumer wellbeing. The...
Consumer Protection
Media release
20 Apr 2017
A motor vehicle repairer has been fined $1,000 by the State Administrative Tribunal for failing to comply with a condition on his repairer’s certificate. Stephen Jeffrey Sokol of Aveley was reprimanded for breaching the Motor Vehicle Repairers Act and was also ordered to pay costs of $500. Consumer Protection issued a motor vehicle repairer’s certificate to Mr Sokol in March 2011. In June 2014,...
Consumer Protection
Media release
18 Apr 2017
The average cost of unleaded petrol is set to increase by around 19 cents per litre (cpl) to 137 cpl tomorrow, so FuelWatch is encouraging Perth drivers to fill up today to save money. FuelWatch advises that on Tuesday 18 April 2017, most 7-Eleven, BP, Caltex, Caltex Woolworths and Puma sites are increasing their ULP price to 139.9 cpl (increasing between 23 and 26 cpl). Most United sites are...
Consumer Protection
Media release
17 Apr 2017
Consumer Protection reminds traders and consumers that the following retail trading hours for general retail shops in the Perth metropolitan area will apply over the Easter long weekend: Good Friday (14 April) Closed Easter Saturday (15 April) 8am – 5pm Easter Sunday (16 April) 11am – 5pm Easter Monday (17 April) 8am – 6pm (extended trading approved) General retail shops All shops are regarded as...
Consumer Protection
Media release
13 Apr 2017
A roof insulation company has been fined $18,000 by the Albany Magistrates Court for misleading consumers about the quality rating and standard of one of their products. Golden Bay Properties Pty Ltd , trading as Jumbuck Wool Insulation , was also ordered to pay costs totalling $11,968 when sentenced on 6 April 2017. In September 2014, an officer from Consumer Protection purchased polyester...
Consumer Protection
Media release
10 Apr 2017
The average cost of unleaded petrol is set to increase by around 19 cents per litre (cpl) to 136.1 cpl tomorrow, so FuelWatch is encouraging Perth drivers to fill up today to save money. FuelWatch advises that on Tuesday 11 April 2017, most Caltex, Puma and Coles Express sites are increasing their ULP price to 139.9 cpl (an increase of 26 cpl by Caltex and Puma and 25 cpl by Coles Express). Most...
Consumer Protection
Media release
10 Apr 2017
South-East Asian crime gangs based in the eastern states are renting homes from Perth landlords and turning them into indoor cannabis farms, causing extensive damage. Consumer Protection is urging private landlords to be aware of this recent criminal activity which is costing property owners tens of thousands of dollars in repair bills. A total of 21 homes over the past seven months have been...
Consumer Protection
Media release
04 Apr 2017
The average cost of unleaded petrol is set to increase by about 16 cents per litre (cpl) to 133.0 cpl tomorrow, so FuelWatch is encouraging Perth drivers to fill up today to save money. FuelWatch advises that on Tuesday 4 April 2017, most Caltex sites are increasing their ULP price to 137.9 cpl (an increase of 25 cpl). Most 7-Eleven and Puma sites are increasing their ULP price to 136.9, most...
Consumer Protection
Media release
03 Apr 2017
With Acting Commissioner for Consumer Protection David Hillyard In the wake of the tragic death of a three-month-old in WA last month (February 2017) after he was left momentarily unattended in a baby swing, it is timely to recall the practices, items and environments considered safe for infant sleeping. The case here follows a similar episode in the UK in 2015 where a baby girl died in a bouncer...
Consumer Protection
Media release
31 Mar 2017
Astute property buyers in Mandurah have thwarted an attempt by scammers to steal more than $200,000 from the settlement of a local property. The buyers, a father and son, received an email purporting to be from their settlement agent asking them to deposit the funds into a bank account in order to finalise the settlement of a house purchase. They noticed that the email address was slightly...
Consumer Protection
Media release
30 Mar 2017
A Victoria Park property manager who misled her client regarding a licensing arrangement has been reprimanded and fined $3,000 by the State Administrative Tribunal and had her registration as a real estate sales representative suspended for six months. Samantha Peploe was working for a licensed real estate agency as a property manager and was responsible for managing two properties in Teddington...
Consumer Protection
Media release
29 Mar 2017
Consumer Protection is warning parents and carers of children to be aware of the dangers of treadmills in the home after a three year old girl from South Hedland suffered serious friction burns. Acting Commissioner for Consumer Protection David Hillyard said the accident highlights the risks of children having access to exercise machines. “Many children are seriously injured by friction burns...
Consumer Protection
Media release
27 Mar 2017
The average cost of unleaded petrol is set to increase by around 17 cents per litre (cpl) to 135 cpl tomorrow, so FuelWatch is encouraging Perth drivers to fill up today to save money. FuelWatch advises that on Tuesday 28 March 2017, most Caltex and BP sites are increasing their ULP price to 137.9 cpl (an increase of 20 cpl and 18 cpl respectively). Most Puma sites are increasing their ULP price...
Consumer Protection
Media release
27 Mar 2017
Consumer Protection is advising members of an Osborne Park gym to come forward after the business premises closed recently. The owner of the building has prevented any access to the operators and members of Selby Health and Fitness since 22 February 2017. More than 40 members have so far lodged complaints with Consumer Protection and talks are underway with the business operators to resolve them...
Consumer Protection
Media release
20 Mar 2017
The average cost of unleaded petrol is set to increase by 15 cents per litre (cpl) to 136 cpl tomorrow, so FuelWatch is encouraging Perth drivers to fill up today to save money. FuelWatch advises that on Tuesday 21 March 2017, most Coles Express sites are increasing their ULP price to 139.9 cpl (an increase of 18 cpl). Most Caltex, Caltex Woolworths, Puma and BP sites are increasing their ULP...
Consumer Protection
Media release
20 Mar 2017
The value of the support that community legal centres provide the WA community has been recognised in the 2017 Western Australian Consumer Protection Awards. Karen Merrin, who has managed the Northern Suburbs Community Legal Centre in Mirrabooka for the past 20 years, has been honoured with the Rona Okely Award for an individual who has given their time, energy and experience for the betterment...
Consumer Protection
Media release
15 Mar 2017
A former York real estate salesman has been banned for 15 years from applying for registration after being found guilty of serious misconduct over the sale of five properties which netted a profit of $5.4 million. The State Administrative Tribunal (SAT) found Paul Anthony King committed 13 breaches of the Code of Conduct while working as a sales representative for his father’s real estate agency...
Consumer Protection
Media release
15 Mar 2017
The average cost of unleaded petrol is set to increase by around 14 cents per litre (cpl) to 136.8 cpl tomorrow, so FuelWatch is encouraging Perth drivers to fill up today to save money. FuelWatch advises that on Tuesday 14 March 2017, most Puma, Coles Express, Caltex and BP sites are increasing their ULP price to 139.9 cpl (an increase of 20 cpl, 17 cpl, 16 cpl and 13 cpl respectively). Most...
Consumer Protection
Media release
13 Mar 2017
Consumers have been affected following the closure of a Perth car restoration and panel beating business and Consumer Protection wants any affected consumers to come forward. Impressive Restorations Pty Ltd , operated by Phillip Kevin Lowe , has closed the doors of its Maddington premises but the company has not yet appointed an administrator or liquidator. A number of consumers have lodged...
Consumer Protection
Media release
08 Mar 2017

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