Announcements

Showing 101 - 125 of 1002 results
With Commissioner for Consumer Protection David Hillyard We recently warned consumers about a stonemason who was taking money from customers but not delivering services and we regularly receive complaints about concreters, tree loppers and other trades or service providers. Issues can arise when consumers accept tradespeople on face value and pay large amounts of money as a deposit but the work...
Consumer Protection
Media release
09 Nov 2017
A motor vehicle repairer who breached licensing requirements and failed to comply with conditions set by Consumer Protection has had his certificate cancelled by the State Administrative Tribunal (SAT). Bradley Sabo of Dalwallinu failed to inform Consumer Protection of a criminal conviction, failed to provide a National Police Certificate that is less than three months old contrary to the...
Consumer Protection
Media release
08 Nov 2017
The average cost of unleaded petrol is set to increase by around 21 cents per litre (cpl) to 143.2 cpl tomorrow, so FuelWatch is encouraging Perth drivers to fill up today to save money. FuelWatch advises that on Tuesday 7 November 2017, most Caltex Woolworths sites are increasing their ULP price to 149.9 cpl (an increase of 30 cpl). Most Puma sites are increasing their ULP price to 147.9 cpl,...
Consumer Protection
Media release
06 Nov 2017
McGowan Government approves extra retail trading hours this Christmas Extended trading, same as 2016-17, to begin December 5 until New Year’s Day 2018 Extra trading also approved for Australia Day 2018 public holiday The McGowan Government has approved extended retail trading hours giving Perth shoppers an extra 49 hours to buy gifts and food over the Christmas period. Starting on Tuesday,...
Consumer Protection
Media release
03 Nov 2017
Consumer Protection is concerned about a Butler stonemason who has accepted payment for work which has not been carried out. Shawn Ragno , trading as Shawn Ragno Stone Installations and Shawn Ragno Masonry (both unregistered) , has accepted a total of $8,353 in deposits from seven consumers for the installation of stone benchtops in 2017 but has only provided a refund to one customer. He may also...
Consumer Protection
Media release
02 Nov 2017
The average cost of unleaded petrol is set to increase by around 22 cents per litre (cpl) to 141.3 cpl tomorrow, so FuelWatch is encouraging Perth drivers to fill up today to save money. FuelWatch advises that on Tuesday 31 October 2017, most Caltex Woolworths, Puma, Caltex and Coles Express sites are increasing their ULP price to 144.9 cpl (an increase of between 23 and 29 cpl). Most 7-Eleven...
Consumer Protection
Media release
30 Oct 2017
Westech Surfacing Pty Ltd was fined a total of $4,300 at the Narrogin Magistrates Court on 18 October 2017 with an arrest warrant issued for the company’s sole Director Mr William Orchard who failed to appear. The company was convicted of all charges in their absence for offences relating to the supplying and laying of bitumen for a driveway resurfacing at a property in Beverley in November 2015...
Consumer Protection
Media release
23 Oct 2017
The average cost of unleaded petrol is set to increase by around 21 cents per litre (cpl) to 140.2 cpl tomorrow, so FuelWatch is encouraging Perth drivers to fill up today to save money. FuelWatch advises that on Tuesday 24 October 2017, most Caltex Woolworths sites are increasing their ULP price by 29 cpl to 144.9 cpl. Most 7-Eleven, BP, Caltex, Coles Express and Puma sites are increasing their...
Consumer Protection
Media release
23 Oct 2017
As the weather warms up householders often start thinking about getting their homes ready for some outdoor entertaining with a new paint job or general tidy up. This is also the time of year that travelling salespeople start approaching householders and businesses. There has been a report of advertising for roof painting being placed around Bunbury, so Consumer Protection is reminding all...
Consumer Protection
Media release
20 Oct 2017
The average cost of unleaded petrol is set to increase by around 20 cents per litre (cpl) to 138.4 cpl tomorrow, so FuelWatch is encouraging Perth drivers to fill up today to save money. FuelWatch advises that on Tuesday 17 October 2017, most 7-Eleven, Caltex Woolworths, Caltex, BP, Puma and Coles Express sites are increasing their ULP price to 142.9 cpl (an increase of between 24 and 32 cpl)...
Consumer Protection
Media release
16 Oct 2017
Glossy travel brochures with fake scratchies are arriving in the mailboxes of WA residents with at least one of the two cards enclosed declaring a $US190,000 win. Consumer Protection warns residents that the Get It On Holiday travel brochure and scratchie cards are a scam designed to gain personal information from the supposed ‘winners’ who will then be asked to pay fees upfront before receiving...
Consumer Protection
Media release
10 Oct 2017
Consumer Protection has made two new appointments to its regional offices which enforce the Department’s commitment to service the needs of all consumers no matter where they live in WA. Tom Chapman has been appointed as senior regional officer in Broome while Annetta Bellingeri has taken up a new position as South West regional coordinator in the Bunbury office. Tom Chapman was a financial...
Consumer Protection
Media release
09 Oct 2017
The average cost of unleaded petrol is set to increase by around 21 cents per litre (cpl) to 138.5 cpl tomorrow, so FuelWatch is encouraging Perth drivers to fill up today to save money. FuelWatch advises that on Tuesday 10 October 2017, most 7-Eleven, BP, Caltex, Caltex Woolworths, Coles Express and Puma sites are increasing their ULP price to 142.9 cpl (increasing between 25 cpl and 28 cpl)...
Consumer Protection
Media release
09 Oct 2017
With Commissioner for Consumer Protection David Hillyard While WA’s high rainfall this year has been good for farmers and the dams, it has one adverse consequence and that is a spike in enquiries and complaints to Consumer Protection about mould in rental properties. It is a significant issue with about 1,200 phone enquiries and complaints received since January 2015, mostly during the winter...
Consumer Protection
Media release
05 Oct 2017
A butane gas lighter which recently exploded and injured a Donnybrook woman has been recalled from sale. The supplier of the Trio jet lighter in Queensland has voluntarily agreed to withdraw the item from sale with a notice expected to be posted soon on the recalls website www.recalls.gov.au . Consumer Protection is now ensuring retailers that stocked the lighters have removed them from their...
Consumer Protection
Media release
05 Oct 2017
The average cost of unleaded petrol is set to increase by around 22 cents per litre (cpl) to 139.3 cpl tomorrow, so FuelWatch is encouraging Perth drivers to fill up today to save money. FuelWatch advises that on Tuesday 3 October 2017, most Caltex Woolworths, 7-Eleven, Caltex, Puma, BP and Coles Express sites are increasing their ULP price to 142.9 cpl (an increase of between 26 and 28 cpl)...
Consumer Protection
Media release
02 Oct 2017
The average cost of unleaded petrol is set to increase by around 21 cents per litre (cpl) to 137.9 cpl tomorrow, so FuelWatch is encouraging Perth drivers to fill up today to save money. FuelWatch advises that on Tuesday 26 September 2017, most Caltex Woolworths, BP, Caltex and Puma sites are increasing their ULP price to 142.9 cpl (an increase of between 27 and 28 cpl). Most 7-Eleven and Coles...
Consumer Protection
Media release
25 Sep 2017
The McGowan Government has approved the City of Greater Geraldton's application for a 12-month trial of Perth metropolitan retail trading hours. General retailers will now be able to trade from 8am to 9pm Monday to Friday, 8am to 5pm on Saturday and 11am to 5pm on Sunday and public holidays - except Christmas Day, Good Friday and Anzac Day. After the trial, the City of Greater Geraldton is...
Consumer Protection
Media release
22 Sep 2017
Consumer Protection has issued advice to consumers who may be travelling to Bali for the school holidays while there is a risk of flight disruptions due to volcanic activity on the island. Before departure, travellers are urged to check the terms and conditions of their tickets in the event of flight suspensions or cancellations and to take out travel insurance policies that will cover them for...
Consumer Protection
Media release
21 Sep 2017
An urgent alert to the WA real estate and settlement industries, as well as to buyers and sellers of properties, has been issued by Consumer Protection after three recent cyber-attacks have resulted in almost $590,000 being stolen in property-related scams. In the worst case, an 83 year old property buyer in Perth’s western suburbs has lost $557,000 after the fraudsters intercepted email...
Consumer Protection
Media release
19 Sep 2017
The average cost of unleaded petrol is set to increase by around 22 cents per litre (cpl) to 138.6 cpl tomorrow, so FuelWatch is encouraging Perth drivers to fill up today to save money. FuelWatch advises that on Tuesday 19 September 2017, most Puma, Caltex Woolworths, 7-Eleven and Caltex sites are increasing their ULP price to 142.9 cpl (an increase of between 27 and 29 cpl). Most Coles Express...
Consumer Protection
Media release
18 Sep 2017
Consumer Protection is urging Western Australians to ignore emails from an overseas betting agency which is not licensed in Australia and entices people to buy “Oz Lotto” tickets with promises of higher prize money. An investigation by Consumer Protection’s WA ScamNet has revealed that Oz Lotto Service ( www.ozlottoservice.com ) is one of many websites operated by Ad Management Ltd and Net Group...
Consumer Protection
Media release
15 Sep 2017
With Commissioner for Consumer Protection David Hillyard If you pay for goods or services by card, you’ll be pleased to know there’s a ban on excessive payment surcharges which applies to all businesses across Australia as of 1 September 2017. The new law limits the amount that a business can charge customers for use of payment methods such as EFTPOS (debit and prepaid), MasterCard (credit, debit...
Consumer Protection
Media release
15 Sep 2017
A Ballajura fencing contractor who took money from consumers but failed to deliver was ordered by the Joondalup Magistrates Court to pay almost $16,000 in fines, compensation and costs on 8 September 2017. Steven John Pietersen , trading as Flawless Glass Fencing , was fined $5,000 after pleading guilty to four charges of accepting payment but failing to supply all the goods and services in...
Consumer Protection
Media release
12 Sep 2017
The average cost of unleaded petrol is set to increase by around 20 cents per litre (cpl) to 137.5 cpl tomorrow, so FuelWatch is encouraging Perth drivers to fill up today to save money. FuelWatch advises that on Tuesday 12 September 2017, most Caltex Woolworths, 7-Eleven, Caltex and Puma sites are increasing their ULP price to 142.9 cpl (an increase of between 27 and 29 cpl). Most BP sites are...
Consumer Protection
Media release
11 Sep 2017

Pages