Announcements

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The average cost of unleaded petrol is set to increase by around 18 cents per litre (cpl) to 146.1 cpl tomorrow, so FuelWatch is encouraging Perth drivers to fill up today to save money. FuelWatch advises that on Tuesday 30 January 2018, most 7-Eleven, Puma, Caltex Woolworths, BP, Caltex and Coles Express sites are increasing their ULP price to 149.9 cpl (an increase of between 20 and 25 cpl)...
Consumer Protection
Media release
29 Jan 2018
Consumer Protection is concerned about a Byford landscaper who has accepted payment for work which has not been carried out. Trevor James Potter , trading as Trevors Landscape Services and Liven Your Landscape (both unregistered), allegedly owes consumers a total of almost $17,000. Since October 2016, 15 complaints have been lodged against the landscaper who is said to have taken deposits and...
Consumer Protection
Media release
24 Jan 2018
The FuelWatch website has reached an all-time record with more than a million visits in a month from motorists on the hunt for Perth's cheapest fuel. Last month the website recorded 1,048,529 visits, the highest monthly number since FuelWatch launched in January 2001. The average is usually 800,000 visits a month. Unique to Western Australia, FuelWatch provides motorists with a valuable tool to...
Consumer Protection
Media release
23 Jan 2018
The average cost of unleaded petrol is set to increase by around 18 cents per litre (cpl) to 146.3 cpl tomorrow, so FuelWatch is encouraging Perth drivers to fill up today to save money. FuelWatch advises that on Tuesday 23 January 2018, most 7-Eleven, Puma, Caltex Woolworths, BP, Caltex and Coles Express sites are increasing their ULP price to 149.9 cpl (an increase of between 20 and 26 cpl) and...
Consumer Protection
Media release
22 Jan 2018
A study into the drowning risks associated with mermaid tails and monofins has found that they significantly hinder a child’s ability to swim and has recommended age restrictions and increased supervision for their use. The Perth-based review, conducted by The Royal Life Saving Society of Western Australia (RLSSWA) and funded by the Australian Competition and Consumer Commission (ACCC), tested...
Consumer Protection
Media release
18 Jan 2018
The average cost of unleaded petrol is set to increase by around 18 cents per litre (cpl) to 146.2 cpl tomorrow, so FuelWatch is encouraging Perth drivers to fill up today to save money. FuelWatch advises that on Tuesday 16 January 2018, most 7-Eleven, Caltex Woolworths, BP, Puma, Caltex and Coles Express sites are increasing their ULP price to 149.9 cpl (an increase of between 20 and 26 cpl) and...
Consumer Protection
Media release
15 Jan 2018
With Commissioner for Consumer Protection David Hillyard As some of us get older, some of our housing needs are likely to change to suit our lifestyle but there is what appears to be a confusing array of housing options now available for retirees. Working out what is the best choice for you can be tricky and it is important to weigh up the positives and negatives. The Seniors Housing Advisory...
Consumer Protection
Media release
11 Jan 2018
A rogue tree lopper with a long history with Consumer Protection regarding complaints about his dodgy business practices is now the subject of yet another public warning, which now includes his nephew. Sean Robert Weinthal of Wanneroo has twice been prosecuted and has also been the subject of numerous warnings since 2006. A high level of consumer enquiries and complaints against him recently has...
Consumer Protection
Media release
11 Jan 2018
A motor vehicle repair company based in Bellevue has been fined $1,000 by the Midland Magistrates Court for operating without a licence. Blue Dog Garage Pty Ltd was also ordered to pay costs of $932.74 when the company pleaded guilty to breaching the Motor Vehicle Repairers Act. The business was informed by Consumer Protection about the requirement to obtain a licence in March 2016 and April 2016...
Consumer Protection
Media release
10 Jan 2018
The average cost of unleaded petrol is set to increase by over 18 cents per litre (cpl) to 146 cpl tomorrow, so FuelWatch is encouraging Perth drivers to fill up today to save money. FuelWatch advises that on Tuesday 9 January 2018, most Caltex Woolworths, 7-Eleven, BP, Puma, Caltex and Coles Express sites are increasing their ULP price to 149.9 cpl (an increase of between 20 and 25 cpl) and most...
Consumer Protection
Media release
08 Jan 2018
Home maintenance tradies who have carried out dodgy roofing work without authority are approaching Perth home owners who are warned by Consumer Protection to avoid these itinerant traders. The tradies, who are working for Quality Home Care and Maintenance Pty Ltd and sole Director William Joseph Delaney , are breaking door to door trading laws by ignoring a required cooling off period. Apart from...
Consumer Protection
Media release
04 Jan 2018
As the weather warms up many of us start thinking about taking a refreshing dip in our backyard pools but we all need to be aware of potential hazards and relevant laws to keep children safe around the water all year round. The recently released 2017 Western Australian Ombudsman’s report, titled “Investigation into ways to prevent or reduce deaths of children by drowning”, showed that private...
Consumer Protection
Media release
04 Jan 2018
The average cost of unleaded petrol is set to increase by around 17 cents per litre (cpl) to 145.7 cpl tomorrow, so FuelWatch is encouraging Perth drivers to fill up today to save money. FuelWatch advises that on Tuesday 2 January 2018, most Caltex Woolworths, BP, Caltex, Puma and Coles Express sites are increasing their ULP price to 149.9 cpl (an increase of between 21 and 25 cpl) and most 7-...
Consumer Protection
Media release
01 Jan 2018
The average cost of unleaded petrol is set to increase by around 16 cents per litre (cpl) to 144.4 cpl tomorrow, so FuelWatch is encouraging Perth drivers to fill up today to save money. FuelWatch advises that on Tuesday 26 December 2017, most Caltex Woolworths, BP, Puma, Caltex and Coles Express sites are increasing their ULP price to 149.9 cpl (an increase of between 20 and 26 cpl). Perth’s...
Consumer Protection
Media release
25 Dec 2017
A small independent retail site has beaten other major retailers to take out the title of selling the cheapest petrol in the Perth metropolitan area for 2017.
Consumer Protection
Media release
22 Dec 2017
A property manager has been reprimanded and fined $2,500 by the State Administrative Tribunal after falling victim to a holiday accommodation booking scam which resulted in a $45,000 loss for her employer, a Scarborough real estate agency. Vicki Theresa Redfern had failed to exercise due skill, care and diligence, in breach of the Real Estate and Business Agents’ Code of Conduct, when dealing...
Consumer Protection
Media release
21 Dec 2017
An Ellenbrook settlement agent has been fined $14,000 by the State Administrative Tribunal (SAT) for their role in relation to two failed Pilbara strata property deals involving what is termed ‘mezzanine financing’. KDD Conveyancing Services Pty Ltd was reprimanded by the SAT and also ordered to pay costs of $1,000 for breaching the Settlement Agents Act and Code of Conduct over unauthorised...
Consumer Protection
Media release
20 Dec 2017
Extensive tenancy reforms designed to support, not penalise, victims Removing barriers to support people to leave abusive relationships The McGowan Government will introduce proposed changes to tenancy laws aimed at supporting tenants who are victims of family and domestic violence in Western Australia. State Cabinet has approved amendments to the Residential Tenancies Act and the Residential...
Consumer Protection
Media release
19 Dec 2017
The average cost of unleaded petrol is set to increase by around 19 cents per litre (cpl) to 146.5 cpl tomorrow, so FuelWatch is encouraging Perth drivers to fill up today to save money. FuelWatch advises that on Tuesday 19 December 2017, all Coles Express sites are increasing their ULP price to 151.9 cpl (an increase of 22 cpl). Most 7-Eleven, Caltex Woolworths, BP, Puma and Caltex sites are...
Consumer Protection
Media release
18 Dec 2017
A significant increase in enquiries and reports being lodged about puppy scams has prompted Consumer Protection to issue a new warning for consumers to be extra vigilant when responding to advertisements on websites, trading sites and social media. There was a 200 per cent increase in enquiries about puppy scams during September to November this year compared to the same period in 2016, while...
Consumer Protection
Media release
15 Dec 2017
A Joondalup real estate agency and a sales representative will have to pay a total of $21,200 in penalties and costs ordered by the State Administrative Tribunal after a Balga house was sold without the consent of one of the owners. The owners were a couple who had moved overseas and the agency was duped by the husband into believing that his wife and children were killed by the Taliban in...
Consumer Protection
Media release
13 Dec 2017
With Commissioner for Consumer Protection David Hillyard The Christmas shopping period has now begun and it’s important for consumers to remember a few key tips to ensure they actually get what they pay for when buying gifts for family and friends. Many post-Christmas complaints received by Consumer Protection relate to gifts bought online that don’t arrive on time, so it’s important to confirm...
Consumer Protection
Media release
12 Dec 2017
The average cost of unleaded petrol is set to increase by over 20 cents per litre (cpl) to 147.7 cpl tomorrow, so FuelWatch is encouraging Perth drivers to fill up today to save money. FuelWatch advises that on Tuesday 12 December 2017, all Coles Express sites are increasing their ULP price to 151.9 cpl (an increase of 22 cpl). Most 7-Eleven, Caltex Woolworths, BP, Puma and Caltex sites are...
Consumer Protection
Media release
11 Dec 2017
The average cost of unleaded petrol is set to increase by over 20 cents per litre (cpl) to 147.5 cpl tomorrow, so FuelWatch is encouraging Perth drivers to fill up today to save money. FuelWatch advises that on Tuesday 5 December 2017, all Caltex Woolworths sites are increasing their ULP price to 151.9 cpl (an increase of 27 cpl). Most 7-Eleven, BP, Caltex, Coles Express and Puma sites are...
Consumer Protection
Media release
04 Dec 2017
With Commissioner for Consumer Protection David Hillyard Consumer Affairs regulators around the country have launched a new campaign to educate consumers and traders about their rights and responsibilities around the sharing economy. The sharing economy refers to platforms where people supply their private goods and services for other consumers to use, including ride sharing, home sharing and...
Consumer Protection
Media release
01 Dec 2017

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