Announcements

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A Perth man is the latest victim of ‘back of van’ salesmen selling audio-visual equipment illegally and at hugely inflated prices. The man, who was approached by the slick salesmen in their white van at a petrol station in Scarborough, paid $3,500 for an entertainment system, consisting of an overhead projector, screen and a five-speaker audio system. “These men seemed legitimate and were able to...
Consumer Protection
Media release
18 Apr 2011
Fill up today or tomorrow if you want to pay less for your petrol - that's the advice from FuelWatch, as some Perth sites gear up to increase the cost of unleaded fuel to more than $1.50. On Wednesday 13 April 2011, 12 BP sites will put up the cost of ULP to 151.9 cents per litre, which is a rise of up to 14.0 cpl. It's the first time unleaded petrol's gone past the $1.50 mark since October 2008...
Consumer Protection
Media release
12 Apr 2011
Residents and business-owners in the Wheatbelt may notice Consumer Protection staff in their towns this week. Officers from the retail, building and tenancy, associations and charities, business names and community education branches will be in Moora, New Norcia, Dalwallinu, Wongan Hills and Bindoon. The aim of the three-day visit (April 12-14) is to provide information to businesses, property...
Consumer Protection
Media release
12 Apr 2011
A woman has been fined $7,500 after pleading guilty to selling motor vehicles in WA without a dealers' licence, and a man who helped her has been fined $3,500. Xiaoxia Cui and Min Gao were also ordered to pay $227.95 in Court costs each following a hearing at Perth Magistrates (8 April 2011), which involved an interpreter. Both were involved in the buying, repairing and then on-selling of more...
Consumer Protection
Media release
11 Apr 2011
Fill up today if you want to pay less for your petrol – that’s the advice from FuelWatch. On Thursday 07 April 2011, most BP, Caltex, Caltex Woolworths, Coles Express, Gull, Peak and United sites are increasing their ULP prices by 13 cents per litre (cpl) to between 143.9 and 148.9 cpl. Perth ULP prices follow a weekly cycle, with Thursday and Friday being the most expensive days and Wednesday...
Consumer Protection
Media release
06 Apr 2011
Consumer Protection is urging young Western Australians to be smart shoppers and know their rights, as National Youth Week (1-10 April 2011) gets underway. Community education officers will be attending some of the WA Youth Week events to promote to 12-25 year olds the rights we all have under the Australian Consumer Law. Acting Commissioner for Consumer Protection Susan Nulsen said she is very...
Consumer Protection
Media release
01 Apr 2011
A woman has been fined $400 in the Geraldton Magistrates Court for failing to provide information or produce documents during a Consumer Protection investigation into her air conditioning business. Megan Emma Healy, who is the registered proprietor of Healthy Home Airconditioning, was charged with two offences of failing to comply with a compulsory notice to provide information and documents, a...
Consumer Protection
Media release
30 Mar 2011
Fill up today or tomorrow if you want to pay less for your petrol – that’s the advice from FuelWatch. On Wednesday 30 March 2011, some BP sites are increasing their ULP price to 149.9 cents per litre (cpl) - an increase of up to 10.0 cpl. However, most petrol stations in Perth will be selling for less than 139.4 cpl tomorrow. Given that Perth ULP prices follow a weekly cycle, with Thursday and...
Consumer Protection
Media release
29 Mar 2011
A Perth car wrecker has been fined $7,500 in the Perth Magistrates Court for selling car parts without a licence. Nevin Inni of Banksia Grove was also ordered to pay costs of $535 after he failed to appear in Court on Friday (25 March 2011) to answer the charge and was convicted in his absence. Lawyers for Consumer Protection told the Court that Mr Inni had purchased about 41 vehicles between...
Consumer Protection
Media release
28 Mar 2011
Fill up today or tomorrow if you want to pay less for your petrol – that’s the advice from FuelWatch. On Wednesday 23 March 2011, some BP sites are increasing their ULP price to 149.9 cents per litre (cpl) - an increase of up to 10.0 cpl. However, most petrol stations in Perth will be selling for less than 139.4 cpl tomorrow. Given that Perth ULP prices follow a weekly cycle, with Thursday and...
Consumer Protection
Media release
22 Mar 2011
18 March 2011 – 11.30am-2pm The University Club of Western Australia, Hackett Drive, Crawley The seventh annual Western Australian Consumer Protection Awards are taking place on 18 March 2011. The Rona Okely Award acknowledges an individual Western Australian who has influenced and inspired the advancement, development and promotion of consumer protection in their community and who has given...
Consumer Protection
Media release
18 Mar 2011
Beware of bogus charity collectors using the earthquake in New Zealand as a way to scam people out of money. Within two days of the disaster in Christchurch, Consumer Protection began to receive information about email scammers pretending to represent legitimate charities. Commissioner for Consumer Protection Anne Driscoll said these charity scams divert funds away from those in dire need and...
Consumer Protection
Media release
28 Feb 2011
A Perth finance broker has been fined $1,000 by the State Administrative Tribunal (SAT) over misrepresentations in two loan applications. Richard Edward Trevor Lowenhoff of Jane Brook was also ordered to pay costs of $1,000 after admitting two breaches of the Finance Broker Code of Conduct. Mr Lowenhoff admitted to the SAT that two loan applications that he submitted to the ANZ Bank on behalf of...
Consumer Protection
Media release
25 Feb 2011
Western Australians trying to sell their homes via well-known classifieds websites are being warned about scammers who target private property sellers online. WA ScamNet has seen this method of fraud used on people selling cars, computer consoles and other items via the internet. Commissioner for Consumer Protection Anne Driscoll said the latest concern is the real estate market. “A bogus buyer...
Consumer Protection
Media release
24 Feb 2011
Fill up today or tomorrow if you want to pay less for your petrol – that’s the advice from FuelWatch. On Wednesday 23 February 2011, some BP sites are increasing their ULP price to 141.9 cents per litre (cpl) - an increase of up to 10.0 cpl. However, most petrol stations in Perth will be selling for less than 131.3 cpl tomorrow. Given that Perth ULP prices follow a weekly cycle, with Thursday and...
Consumer Protection
Media release
22 Feb 2011
Perth consumers have reported being approached by ‘back of van salesmen’, prompting a warning from Consumer Protection. One consumer was approached by two men who were selling electronic equipment from the back of a white van in a car park in Inglewood and two others were approached in Rockingham. Commissioner for Consumer Protection Anne Driscoll advises consumers to avoid doing business with...
Consumer Protection
Media release
16 Feb 2011
Fill up today or tomorrow if you want to pay less for your petrol – that’s the advice from FuelWatch. On Wednesday 16 February 2011, some BP sites are increasing their ULP price to 141.9 cents per litre (cpl) - an increase of up to 10.0 cpl. However, most petrol stations in Perth will be selling for less than 131.0 cpl tomorrow. Given that Perth ULP prices follow a weekly cycle, with Thursday and...
Consumer Protection
Media release
15 Feb 2011
Following a 3-week trial, the Perth Magistrates Court on Friday 11 February 2011 found Westpoint Realty Pty Ltd and its director Mr Norman Carey guilty of five charges of making false or misleading representations regarding a residential property development in Rivervale. Lawyers acting on behalf of Consumer Protection told the Court that the company, via its agents, misled purchasers of units in...
Consumer Protection
Media release
14 Feb 2011

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