Announcements

Showing 126 - 150 of 1065 results
Consumer Protection and Water Corporation are warning WA householders about a telemarketing business and a solar panel company that could be misleading consumers by claiming to promote a water-saving initiative. Telemarketing salespeople have reportedly cold-called potential customers in Perth metropolitan and WA regional areas including the Wheatbelt, Peel and South West districts. The callers...
Consumer Protection
Media release
19 Jan 2017
With Acting Consumer Protection Commissioner David Hillyard Air-filled loungers were one of the must-have Christmas presents for 2016 and had been heavily promoted via social media and at pop-up stalls in shopping centres. Photos or videos indicate the products are able to be used in water BUT two near-misses in Australian home swimming pools during the festive period prompted drowning risk...
Consumer Protection
Department News
19 Jan 2017
The number of West Australians duped by scammers dropped by 17 per cent in 2016, with romance fraud still the most common type of scam despite a 34 per cent drop in victim numbers. Commerce Minister Michael Mischin said 377 victims reported losing $10,057,015 to scams overall in 2016, with $4.1 million lost to relationship fraud. "While most scam categories have seen a drop in both victims and...
Consumer Protection
Media release
18 Jan 2017
The average cost of unleaded petrol is set to increase by around 10 cents per litre (cpl) to 140 cpl tomorrow, so FuelWatch is encouraging Perth drivers to fill up today to save money. FuelWatch advises that on Tuesday 17 January 2017, most BP sites are increasing their ULP price to 145.9 cpl (an increase of 14 cpl). Most Caltex, Caltex Woolworths, Coles Express and Puma sites are increasing...
Consumer Protection
Media release
16 Jan 2017
A Landsdale motor vehicle repairer who continued to operate his business after his licence had expired has been fined $10,000 by the Joondalup Magistrates Court. Serugga Timothy Bukenya , trading as T.I.M Automotive Services , was also required to pay costs of $8,016 after being convicted in his absence on 11 January 2017 of breaching the Motor Vehicle Repairers Act. Mr Bukenya, who was...
Consumer Protection
Media release
13 Jan 2017
With Acting Consumer Protection Commissioner David Hillyard The economic downturn in WA is creating opportunities for heartless scammers to take money from people in desperate circumstances who are least able to afford it. Consumer Protection has received reports from a number of people recently who have fallen victim to personal loan scams and have given personal information which could lead to...
Consumer Protection
Department News
09 Jan 2017
The average cost of unleaded petrol is set to increase by around 14 cents per litre (cpl) to 140.9 cpl tomorrow, so FuelWatch is encouraging Perth drivers to fill up today to save money. FuelWatch advises that on Tuesday 10 January 2017, all metro Coles Express sites are increasing their ULP price to 145.9 cpl (an increase of 18 cpl). Most BP, Caltex, Caltex Woolworths and Puma sites are...
Consumer Protection
Media release
09 Jan 2017
With Acting Consumer Protection Commissioner David Hillyard If you’re buying a car any time soon we have a message we’d like to drive home. Consumer Protection has concerns about the value of add-ons being sold to people purchasing motor vehicles in Western Australia. There’s been a recent increase in complaints to Consumer Protection about the vehicle ‘extras’ sold at the point of sale such as...
Consumer Protection
Department News
06 Jan 2017
Consumer Protection is warning owners of inflatable air loungers not to use them in water as they could pose a drowning risk. Inflatable air loungers are fabric tubes that are inflated to form a lounge or bed. They can be used as an alternative to other furniture and may have an internal plastic liner in addition to an external covering. They may also be marketed as air sofas or inflatable...
Consumer Protection
Media release
04 Jan 2017
The average cost of unleaded petrol is set to increase by around 13 cents per litre (cpl) to 138.9 cpl tomorrow, so FuelWatch is encouraging Perth drivers to fill up today to save money. FuelWatch advises that on Tuesday 3 January 2017, most Caltex Woolworths sites are increasing their ULP price to 143.9 cpl (an increase of 19 cpl). Most Caltex, Coles Express and Puma sites are increasing their...
Consumer Protection
Media release
02 Jan 2017
The average cost of unleaded petrol is set to increase by around 12 cents per litre (cpl) to 136.6 cpl tomorrow, so FuelWatch is encouraging Perth drivers to fill up today to save money. FuelWatch advises that on Tuesday 27 December 2016, most Caltex Woolworths sites are increasing their ULP price to 141.9 cpl (an increase of 20 cpl). Most Coles Express sites are increasing their ULP price to 139...
Consumer Protection
Media release
26 Dec 2016
An air conditioning company that accepted payments from consumers but failed to install either all or parts of the systems and its Director have been ordered to pay a total of $187,258.80 in fines, costs and compensation by the Perth Magistrates Court. Solar H C Pty Ltd , trading as Affordable Home Comfort , was fined $150,000 and ordered to pay costs of $7,659.40 as well as compensation to six...
Consumer Protection
Media release
23 Dec 2016
Consumer Protection is seeking public comment as part of a review of the laws covering the licensing and conduct of auctioneers in WA. Currently under the Auction Sales Act, auctioneer licences are issued by local Magistrates Courts with WA Police checks used to determine if applicants are fit and proper people. Acting Commissioner for Consumer Protection David Hillyard said the review will look...
Consumer Protection
Media release
22 Dec 2016
With Acting Consumer Protection Commissioner David Hillyard The post-Christmas sales create quite a buzz for shoppers both online and in-store, but remember to shop smart to avoid disappointment with the sales. Retailers will be keen to get your business, so it’s important to look past the slick marketing and see the real value of deals on offer. Consumer protection agencies often hear from...
Consumer Protection
Department News
22 Dec 2016
A Melbourne-based solar company has been fined $30,000 by the Perth Magistrates Court on 20 December 2016 for misleading WA consumers and defying laws relating to cold calling. ACN 158 148 951 Pty Ltd , formerly known as Clean Energy Enterprises Pty Ltd , was also ordered to pay legal costs of $15,681 after being convicted of 23 charges of breaching the Australian Consumer Law (ACL). A Director...
Consumer Protection
Media release
22 Dec 2016
Average ULP price for Perth metro area in 2016 was 115.9 cents per litre Vibe in North Perth and Chidlow Growers Mart the cheapest sites for the year Prices expected to rise in the short term over the holiday period Perth motorists this year have enjoyed the lowest petrol prices in 11 years, with the average for unleaded petrol being 115.9 cents per litre (cpl), the lowest since 2005 when it was...
Consumer Protection
Media release
21 Dec 2016
Portable decorative ethanol burners, like those pictured, were banned from sale in Western Australia since 21 December 2016, and from 15 July 2017, are prohibited under a mandatory safety standard. More detail is available from the product safety page Ethanol burners (Decorative alcohol fuelled burners) . WA consumers I own a small freestanding ethanol burner bought prior to the mandatory...
Consumer Protection
Alert
20 Dec 2016
Portable decorative ethanol burners will be banned from sale in Western Australia from midnight tonight, with recent serious injuries reported throughout Australia increasing concerns about their safety. Commerce Minister Michael Mischin has approved an immediate 60-day interim ban on the sale of the products pending further assessment by Consumer Protection, the Australian Competition and...
Consumer Protection
Media release
20 Dec 2016
With Acting Consumer Protection Commissioner David Hillyard The average Australian will spend $599 on presents this Christmas, according to a Commonwealth Bank survey of consumers. That’s up from $475 in 2015. Gift loved ones not retailers Usually billions of dollars will go on gift cards across Australia, however, with up to a third of receivers expected not to use theirs, you may wish to...
Consumer Protection
Department News
19 Dec 2016
The average cost of unleaded petrol is set to increase by around 14 cents per litre (cpl) to 135.5 cpl tomorrow, so FuelWatch is encouraging Perth drivers to fill up today to save money. FuelWatch advises that on Tuesday 20 December 2016, most Coles Express sites are increasing their ULP price to 139.9 cpl (an increase of 17 cpl). Most Caltex Woolworths sites are increasing their ULP price to 138...
Consumer Protection
Media release
19 Dec 2016
With Acting Consumer Protection Commissioner David Hillyard Summer is upon us, school's out and thousands of families will be taking time out to go on holidays. While we want everyone to relax and have fun, we also want the holiday to be safe, particularly for children. If you have booked short-stay accommodation, we have a list of safety checks you should carry out as soon as you arrive. We...
Consumer Protection
Department News
14 Dec 2016
Changes removing trading restrictions for petrol stations, Rottnest Island and short-term markets will come into effect this Wednesday (December 14), as part of the Liberal National Government's incremental reform of Western Australia's trading hours. Commerce Minister Michael Mischin said the changes to the Retail Trading Hours Act 1987 would simplify and modernise the law as well as reduce red...
Consumer Protection
Media release
12 Dec 2016
The average cost of unleaded petrol is set to increase by around 14 cents per litre (cpl) to 132.8 cpl tomorrow, so FuelWatch is encouraging Perth drivers to fill up today to save money. FuelWatch advises that on Tuesday 13 December 2016, most Caltex Woolworths, Coles Express and Puma sites are increasing their ULP price to 136.9 cpl (an increase of 17 cpl). Most BP and Caltex sites are...
Consumer Protection
Media release
12 Dec 2016
With Acting Commissioner for Consumer Protection David Hillyard Consumer Protection recently attended an intellectual property rights workshop in Perth where makers of products, particularly electrical items, showcased physical examples of genuine and non-genuine items to highlight the differences. The session was mainly to help Australian Border Force officers detect counterfeit goods but we...
Consumer Protection
Department News
09 Dec 2016
Flashing reindeer noses were among eight items withdrawn from sale after being found to be unsafe during a pre-Christmas product safety inspection program by Consumer Protection. Commerce Minister Michael Mischin said the items all had button batteries that could easily come loose and pose a danger to young children. "Suppliers and retailers who sell toys and novelty items that contain button...
Consumer Protection
Media release
09 Dec 2016

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