Announcements

Showing 151 - 175 of 1065 results
Emails with the WA Police logo are being sent by scammers hoping to dupe West Australians into paying fake traffic fines. Consumer Protection and WA Police have received numerous reports from people who have received the emails which look authentic but are bogus. Acting Commissioner for Consumer Protection David Hillyard said real traffic infringement notices are either given on-the-spot or sent...
Consumer Protection
Media release
07 Dec 2016
The average cost of unleaded petrol is set to increase by around 12 cents per litre (cpl) to 130.7 cpl tomorrow, so FuelWatch is encouraging Perth drivers to fill up today to save money. FuelWatch advises that on Tuesday 6 December 2016, most Caltex, Caltex Woolworths, Puma and Coles Express sites are increasing their ULP price to 133.9 cpl (an increase of 16 cpl by Caltex, Caltex Woolworths and...
Consumer Protection
Media release
05 Dec 2016
Car buyers are being advised to exercise caution before agreeing to purchase ‘after sale add-ons’ and to get multiple quotes before accepting any finance offered by motor vehicle dealers. The advice follows a recent increase in complaints to Consumer Protection about the ‘extras’ sold at the point of sale of a vehicle which can include an extended warranty, rust proofing, paint and fabric...
Consumer Protection
Media release
01 Dec 2016
With Acting Consumer Protection Commissioner David Hillyard Summer’s here and that means music festival season. But what happens if a big outdoor event or live concert is cancelled or dramatically changed at the last moment? The Australian Consumer Law (ACL) gives consumers rights if an Australian business fails to deliver what they said they would … that can include calling off a festival or...
Consumer Protection
Department News
01 Dec 2016
Opportunistic scammers are taking advantage of the downturn in WA’s mining sector by targeting unemployed miners using a fake jobs website. The fake website www.miningjobswa.org is mimicking a legitimate employment website www.miningjobswa.net.au and is using an ABN stolen from an Australian company with a similar name. The Subiaco address being used by the scammers is not a business premises,...
Consumer Protection
Media release
30 Nov 2016
A concreter who only completed half a job but failed to return a consumer’s deposit has been fined $3,500 by the Narrogin Magistrates Court. Rhyce Daniel Power , who was trading as Nitro Concrete and Powercrete (both unregistered) at the time, pleaded guilty to breaching the Australian Consumer Law and was ordered to refund the $6,000 deposit that was paid by the consumer. He was also ordered to...
Consumer Protection
Media release
30 Nov 2016
Consumer Protection is planning to take tougher action against real estate agents and private landlords with an increasing number of tenancy bonds being lodged late.
Consumer Protection
Media release
28 Nov 2016
The average cost of unleaded petrol is set to increase by around 12 cents per litre (cpl) to 130 cpl tomorrow, so FuelWatch is encouraging Perth drivers to fill up today to save money. FuelWatch advises that on Tuesday 29 November 2016, most Coles Express and Caltex sites are increasing their ULP price by 15 cpl and 16 cpl, respectively, to 133.9 cpl. Most Puma sites are increasing their ULP...
Consumer Protection
Media release
28 Nov 2016
A former Claremont tailor who accepted payments from consumers but failed to deliver all of the goods has been fined $16,000 by the Perth Magistrates Court. Anthony George Riordan , who traded as Joseph Anthony Bespoke (now closed), was found guilty on 24 November 2016 of four charges of contravening the Australian Consumer Law. He did not appear in Court and was convicted in his absence. Between...
Consumer Protection
Media release
25 Nov 2016
A Perth woman has suffered serious burns to her face and upper body after an accident involving an ethanol burner. The 28 year old woman from Safety Bay was visiting a friend’s home nearby on 28 October 2016 and they were sitting outside when an ethanol burner was lit. The burner exploded and engulfed the woman causing serious injuries. She spent 17 days in an induced coma and is still recovering...
Consumer Protection
Media release
24 Nov 2016
Consumer Protection has issued advice to Pumpkin Patch customers in WA who may be affected by the company’s recent placement into receivership and the imminent closure of the stores. Receiver KordaMentha has advised that the children’s clothing stores will close by February 2017 after clearing stock in a ‘closing down’ sale. Acting Commissioner for Consumer Protection David Hillyard said, while...
Consumer Protection
Media release
23 Nov 2016
The average cost of unleaded petrol is set to increase by around 8 cents per litre (cpl) to 126.4 cpl tomorrow, so FuelWatch is encouraging Perth drivers to fill up today to save money. FuelWatch advises that on Tuesday 22 November 2016, most BP sites are increasing their ULP price to 131.9 cpl (an increase of 14 cpl). Most Caltex, Caltex Woolworths and Puma sites are increasing their ULP price...
Consumer Protection
Media release
21 Nov 2016
Consumer Protection is warning about an ‘addiction therapist’ who has advertised his services to WA consumers and has previously been investigated by health authorities in the Northern Territory. Colin Richard Thompson placed an advertisement in The West Australian on 16 November 2016 announcing that he was now in Perth and offering a cure for people’s addiction to smoking, gambling and alcohol...
Consumer Protection
Media release
18 Nov 2016
The average cost of unleaded petrol is set to increase by around 11 cents per litre (cpl) to 129.1 cpl tomorrow, so FuelWatch is encouraging Perth drivers to fill up today to save money. FuelWatch advises that on Tuesday 15 November 2016, most Coles Express sites are increasing their ULP price to 133.9 cpl (an increase of 15 cpl). Most BP sites are increasing their ULP price to 132.9 cpl, most...
Consumer Protection
Media release
14 Nov 2016
Aboriginal consumers, who are regarded as vulnerable targets for unscrupulous salespeople, are being advised ‘it’s ok to walk away’ as part of an education campaign by Consumer Protection. Acting Commissioner for Consumer Protection David Hillyard said one aim of the campaign is to make Aboriginal consumers aware of their consumer rights and have the confidence to say no. “We hope to embolden...
Consumer Protection
Media release
10 Nov 2016
With Acting Commissioner for Consumer Protection, David Hillyard Tenancy laws in WA are under review in a bid to support victims of family violence who live in rental homes. It’s your chance to have a say because community feedback is now invited. An options paper has been released outlining proposed amendments to the Residential Tenancies Act that are designed to complement the Restraining...
Consumer Protection
Department News
10 Nov 2016
​An extra 50 retail trading hours for Christmas shopping and Boxing Day sales Christmas Eve shopping to end at 6pm this year, compared with 9pm last year Extended trading for major retailers also approved for Australia Day 2017 Perth consumers will get 50 extra retail trading hours this year to do their Christmas shopping and take full advantage of the Boxing Day sales. Starting from Monday,...
Consumer Protection
Media release
07 Nov 2016
The average cost of unleaded petrol is set to increase by around 12 cents per litre (cpl) to 130.9 cpl tomorrow, so FuelWatch is encouraging Perth drivers to fill up today to save money. FuelWatch advises that on Tuesday 8 November 2016, most Caltex sites are increasing their ULP price to 135.9 cpl (an increase of 18 cpl). Most United sites are increasing their ULP price to 134.7 cpl, most BP,...
Consumer Protection
Media release
07 Nov 2016
A Gosnells real estate agency described by the State Administrative Tribunal (SAT) as ‘incompetent’ has been ordered to pay a $25,000 penalty for mishandling the deposit from the sale of a property. AIM Investments Australia Pty Ltd , trading as AIM Realty , was fined $8,000 and licensee and agent Aman Deep Singh was also fined $8,000 for breaching the Real Estate and Business Agents Act. Both...
Consumer Protection
Media release
04 Nov 2016
Consumer Protection is warning home owners in the South West not to deal with a local tradesman who accepts large deposits for building projects but fails to either begin or complete the work. Blake Ball , trading as Balls Walls Construction of Bunbury, accepted deposits from eight consumers between August 2014 and July 2016 but the work is either not carried out at all or remains incomplete. Any...
Consumer Protection
Media release
02 Nov 2016
A Morley real estate agency has been reprimanded and fined by the State Administrative Tribunal for failing to comply with laws relating to the operation of trust accounts. Realocate Australia Pty Ltd , trading as Realty Executives , was fined $5,000 and licensee Keith Howes was fined $1,500 after admitting to the breaches. Both were ordered to pay a total of $1,000 in costs. Consumer Protection...
Consumer Protection
Media release
02 Nov 2016
A tree lopper has pleaded guilty to unduly harassing a couple who refused to pay his bill and has been ordered by the Perth Magistrates Court to pay $7,000 in a fine and costs. Sean Robert Weinthal of Wanneroo, an employee of a business formerly trading as Manageable Tree Services , was given a $4,000 fine on 27 October 2016 for undue harassment in connection with a payment for services, in...
Consumer Protection
Media release
31 Oct 2016
With Acting Commissioner for Consumer Protection David Hillyard The tradition of wearing costumes at Halloween has been around for centuries but it’s some of the more recent dressing-up trends that give Consumer Protection cause for concern. In the lead-up to October 31 st , we send product safety officers out to WA stores to inspect Halloween-themed items, which pose a risk to children, but we...
Consumer Protection
Department News
31 Oct 2016
The average cost of unleaded petrol is set to increase by around 12 cents per litre (cpl) to 130.1 cpl tomorrow, so FuelWatch is encouraging Perth drivers to fill up today to save money. FuelWatch advises that on Tuesday 1 November 2016, most Caltex sites are increasing their ULP price to 135.9 cpl (an increase of 18 cpl). Most Coles Express sites are increasing their ULP price to 134.9 cpl, most...
Consumer Protection
Media release
31 Oct 2016
Western Australia's tenancy laws are under review to better protect and support victims of family violence in rental properties. Attorney General and Commerce Minister Michael Mischin said an options paper had been released which proposed changes to the Residential Tenancies Act 1987 to complement the Restraining Orders and Related Legislation Amendment (Family Violence) Bill 2016, which was...
Consumer Protection
Media release
28 Oct 2016

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