Announcements

Showing 26 - 50 of 1177 results
Motorists in Perth and Mandurah are advised to fill up now if they need to, with petrol prices set to rise tomorrow. After today motorists will likely have to wait a week before petrol prices are again at the bottom of the price cycle. FuelWatch reports that, from 6am tomorrow (Wednesday 21 February 2024), the average price of Perth’s regular unleaded petrol (ULP) will increase by over 32 cents...
Consumer Protection
Media release
20 Feb 2024
Welshpool real estate agency and director fined a total of $8,000 Over $30,000 in bonds not lodged within required timeframe Warning to agents to ensure timely bond lodgements A Welshpool real estate agency and its director have been fined and reprimanded over failing to lodge $32,380 in tenancy bonds with the Bond Administrator within the 14 day timeframe. The State Administrative Tribunal (SAT...
Consumer Protection
Media release
15 Feb 2024
Motorists in Perth and Mandurah are advised to fill up now if they need to, with petrol prices set to rise tomorrow. After today motorists will likely have to wait a week before petrol prices are again at the bottom of the price cycle. FuelWatch reports that, from 6am tomorrow (Wednesday 14 February 2024), the average price of Perth’s regular unleaded petrol (ULP) will increase by over 32 cents...
Consumer Protection
Media release
13 Feb 2024
Sending your loved one wilted flowers on Valentine’s Day probably won’t get you the reaction you were hoping for. Before you get a bunch of dead roses thrown in your face, Consumer Protection hopes there’s time to explain you have rights under Australian Consumer Law (ACL). Consumer guarantees kick in on products purchased through Australian-based stores, including online. When a V-Day gift...
Consumer Protection
Media release
12 Feb 2024
WA losses to romance and dating scams surged 27 per cent to $3.7 million in 2023 Valentine’s Day warning to listen to your head when looking for love online AI deepfake images being used in video calls, advice to only meet in person New figures reveal financial losses to romance and dating scams hit a staggering $3.7 million in Western Australia in 2023, prompting a fresh warning from Consumer...
Consumer Protection
Media release
08 Feb 2024
Motorists in Perth and Mandurah are advised to fill up now if they need to, with petrol prices set to rise tomorrow. After today motorists will likely have to wait a week before petrol prices are again at the bottom of the price cycle. FuelWatch reports that, from 6am tomorrow (Wednesday 7 February 2024), the average price of Perth’s regular unleaded petrol (ULP) will increase by over 31 cents...
Consumer Protection
Media release
06 Feb 2024
“Businesses have to accept legal tender.” It’s a comment we hear a lot at Consumer Protection, so I wanted to take the opportunity to clear this up and let you know what the law says about it. Businesses can choose which payment types they accept. It is legal for a business to specify the terms and conditions that they will supply goods and services. This includes whether they will accept cash...
Consumer Protection
Media release
05 Feb 2024
Look out for ticket scalpers and scammers if major boxing event sells out Multiple offenders issued $2,000 infringement notices for recent Coldplay concerts Advice to only buy tickets from authorised seller Ticketek, or its official resale platform Boxing fans who may miss out on tickets to a premium world title event in May are being reminded to avoid getting knocked out by ticket scalpers and...
Consumer Protection
Media release
05 Feb 2024
Tradie from The Vines to pay $7,535 for accepting money and failing to deliver Charged consumer 50 per cent deposit for paving work, but not refunded Advice for consumers to only pay small deposits to reduce risk A paver who took more than $2,500 from a customer and failed to undertake any work has been ordered to refund the money and pay a further $5,000 in fines and costs, following a...
Consumer Protection
Media release
01 Feb 2024
Motorists in Perth and Mandurah are advised to fill up now if they need to, with petrol prices set to rise tomorrow. After today motorists will likely have to wait a week before petrol prices are again at the bottom of the price cycle. FuelWatch reports that, from 6am tomorrow (Wednesday 31 January 2024), the average price of Perth’s regular unleaded petrol (ULP) will increase by over 34 cents...
Consumer Protection
Media release
30 Jan 2024
You’ve got your outfit picked and you know all the words to your favourite band’s songs – then they cancel as a headlining act. There are other bands to see but you’re still disappointed and you assume you’re not entitled to a refund. Well, that’s not entirely true. You have rights under Australian Consumer Law (ACL) when things go wrong and an event is cancelled or has a major change (such as...
Consumer Protection
Media release
24 Jan 2024
Motorists in Perth and Mandurah are advised to fill up now if they need to, with petrol prices set to rise tomorrow. After today motorists will likely have to wait a week before petrol prices are again at the bottom of the price cycle. FuelWatch reports that, from 6am tomorrow (Wednesday 24 January 2024), the average price of Perth’s regular unleaded petrol (ULP) will increase by over 33 cents...
Consumer Protection
Media release
23 Jan 2024
With the recent drownings and near-drownings in Perth, it is a critical reminder to take water safety seriously. Drowning is a silent killer. It can happen to young children within just 20 seconds and in as little as 3cm of water. Figures from Royal Life Saving Australia show 281 people lost their lives to drowning across Australia in 2022-23, including 23 kids under 14 years old. They estimate...
Consumer Protection
Media release
17 Jan 2024
Motorists in Perth and Mandurah are advised to fill up now if they need to, with petrol prices set to rise tomorrow. After today motorists will likely have to wait a week before petrol prices are again at the bottom of the price cycle. FuelWatch reports that, from 6am tomorrow (Wednesday 17 January 2024), the average price of Perth’s regular unleaded petrol (ULP) will increase by over 34 cents...
Consumer Protection
Media release
16 Jan 2024
Independent retailers offered Perth metro's cheapest fuel in 2023 Record daily price movements demonstrate value of using FuelWatch to shop around FuelWatch attracted 1.3 million visits a month in 2023 Savvy motorists could save more than $1,200 a year by shopping around for their fuel, according to new data released by FuelWatch. FuelWatch data has revealed independent retailers Vibe, Atlas Fuel...
Consumer Protection
Media release
12 Jan 2024
West Aussies are no strangers to disasters such as bushfires, storms and floods. But if you’re renting, there might be the extra stress of working with your landlord should your residence be affected by a catastrophe. The good news is when it comes to rentals, both landlords and tenants have rights and responsibilities should a property become damaged or destroyed in a disaster such as a cyclone...
Consumer Protection
Media release
10 Jan 2024
Motorists in Perth and Mandurah are advised to fill up now if they need to, with petrol prices set to rise tomorrow. After today motorists will likely have to wait a week before petrol prices are again at the bottom of the price cycle. FuelWatch reports that, from 6am tomorrow (Wednesday 10 January 2024), the average price of Perth’s regular unleaded petrol (ULP) will increase by over 34 cents...
Consumer Protection
Media release
09 Jan 2024
What happens when you don’t like the socks Grandma gives you for Christmas? Or what if Santa delivers your little one a broken toy? Under the Australian Consumer Law (ACL), consumers have rights when it comes to gifts that are faulty, unsafe or not as described. Australian retailers must offer a remedy such as a refund, replacement or repair, even if the gift was on sale. If the problem is minor...
Consumer Protection
Media release
02 Jan 2024
Unlicensed motor vehicle dealers are a danger to the community and they’re illegal. The vehicles sold can be riddled with problems, possibly making them unroadworthy. This puts you and other road users at risk, which could result in a serious accident or even death. These so-called ‘dodgy dealers’ also don’t offer warranties that are required by law on their second-hand vehicles. This means if...
Consumer Protection
Media release
02 Jan 2024
Motorists in Perth and Mandurah are advised to fill up now if they need to, with petrol prices set to rise tomorrow. After today motorists will likely have to wait a week before petrol prices are again at the bottom of the price cycle. FuelWatch reports that, from 6am tomorrow (Wednesday 3 January 2024), the average price of Perth’s regular unleaded petrol (ULP) will increase by over 34 cents per...
Consumer Protection
Media release
02 Jan 2024
Motorists in Perth and Mandurah are advised to fill up now if they need to, with petrol prices set to rise tomorrow. After today motorists will likely have to wait a week before petrol prices are again at the bottom of the price cycle. FuelWatch reports that, from 6am tomorrow (Wednesday 27 December 2023), the average price of Perth’s regular unleaded petrol (ULP) will increase by over 34 cents...
Consumer Protection
Media release
26 Dec 2023
Albany real estate sales representative convicted of misleading a property buyer Told buyer she could move into a unit declared non-habitable Buyers urged to make own enquiries if in doubt about council approvals Wrongly telling a homebuyer she could live in a dwelling that had been deemed ‘non-habitable’ by local government authorities has seen a former real estate sales representative convicted...
Consumer Protection
Media release
21 Dec 2023
It's that time of the year when many kids are counting down to Christmas! It’s also the time our Consumer Protection safety inspectors are out and about making sure toys are safe for Santa’s sack. Button batteries, which power many kids’ novelty toys, remain a deadly risk to small children if they swallow these tiny circular batteries. Our safety inspectors have already visited 58 stores and...
Consumer Protection
Media release
20 Dec 2023
Motorists in Perth and Mandurah are advised to fill up now if they need to, with petrol prices set to rise tomorrow. After today motorists will likely have to wait a week before petrol prices are again at the bottom of the price cycle. FuelWatch reports that, from 6am tomorrow (Wednesday 20 December 2023), the average price of Perth’s regular unleaded petrol (ULP) will increase by over 33 cents...
Consumer Protection
Media release
19 Dec 2023
As the festive season unfolds, the spirit of giving comes alive, prompting many of us to extend a helping hand to our community through charitable donations. Before opening your wallet to support a cause close to your heart, it’s important to watch out for scams and ask questions to find out if your full donation will be passed on. Scammers may pose as a real charity or a cause that appeals to...
Consumer Protection
Media release
13 Dec 2023

Pages