Announcements

Showing 1051 - 1075 of 1179 results

Commissioner's Blog: New standard for country of origin food labels

With Commissioner for Consumer Protection David Hillyard It is now easier for consumers to know where their food comes from with the introduction of mandatory Country of Origin food labelling which became effective as of 1 July 2018. All businesses, including manufacturers, processors and importers that offer food for retail sale in Australia, must comply with the Country of Origin Food Labelling...
Consumer Protection
Media release
05 Jul 2018

Scams target Perth’s Chinese community with huge losses

Consumer Protection is warning members of the Chinese community not to respond to random calls claiming to be from authorities checking on a visa application, a package with fraudulent documents or a money laundering investigation. WA ScamNet has recently received several reports about the calls with three reports of financial losses. One victim lost $24,000 and another sent $43,000 to the...
Consumer Protection
Media release
05 Jul 2018

Broome-based cruise company in administration – advice for consumers (Ahoy Buccaneers / Bloo Moons Pty Ltd)

Consumer Protection has issued advice for people who are owed refunds from a Broome-based cruise business Ahoy Buccaneers which has gone into voluntary administration. The management of the operating company Bloo Moons Pty Ltd is now the responsibility of administrators Matthew Woods and Hayden White of KPMG Perth. A creditors meeting will be held on Monday 9 July 2018 at 2.30pm at the Mercure...
Consumer Protection
Media release
05 Jul 2018

Racist signs condemned by DMIRS

The posting of racist signs in Pinjin in the Goldfields is resoundingly condemned by the Department of Mines, Industry Regulation and Safety (DMIRS).
Building and Energy / Consumer Protection / Labour Relations / WorkSafe / Corporate
Media release
03 Jul 2018

Avoid Perth petrol price rise

The average cost of unleaded petrol is set to increase by 20 cents per litre (cpl) to 156.2 cpl tomorrow, so FuelWatch is encouraging Perth drivers to fill up today to save money. FuelWatch advises that on Tuesday 3 July 2018, most Caltex Woolworths, Caltex, Puma, BP and Coles Express sites are increasing their ULP price to 159.9 cpl (an increase of between 22 cpl and 27 cpl). All 7-Eleven sites...
Consumer Protection
Media release
02 Jul 2018

Reminder to consumers with Toys R Us gift cards

Consumer Protection is reminding people holding Toys R Us gift cards to redeem them as soon as possible before the stores close down permanently. Administrators McGrathNicol is allowing gift card holders until Thursday 5 July 2018 to use them in store, but not online. Commissioner for Consumer Protection David Hillyard said a condition of redeeming the card is to spend an additional equivalent...
Consumer Protection
Media release
29 Jun 2018

Advice for travellers affected by Bali flight cancellations

Consumer Protection has issued advice to people travelling to Bali during the school holidays who may be affected by flight cancellations due to the latest volcanic eruption. Before leaving, passengers should check the terms and conditions of their ticket in the event of flight suspensions or cancellations and to review their travel insurance policies. Commissioner for Consumer Protection David...
Consumer Protection
Media release
29 Jun 2018

Bargain buys from the back of vans will blow your money

Consumers are being warned not to be tempted by what appears to be a bargain buy of electrical equipment by sellers from the back of vans after a spate of recent reports around Perth suburbs. In the past two months 11 reports have been received by Consumer Protection from people who have been approached in public places such as service stations and shopping centres in Redcliffe, Applecross,...
Consumer Protection
Media release
28 Jun 2018

Avoid Perth petrol price rise

The average cost of unleaded petrol is set to increase by around 18 cents per litre (cpl) to 156.2 cpl tomorrow, so FuelWatch is encouraging Perth drivers to fill up today to save money. FuelWatch advises that on Tuesday 26 June 2018, most BP, Caltex, Caltex Woolworths, Puma and Coles Express sites are increasing their ULP price to 159.9 cpl (an increase of between 20 cpl and 24 cpl). All 7-...
Consumer Protection
Media release
25 Jun 2018

Avoid Perth petrol price rise

The average cost of unleaded petrol is set to increase by around 18 cents per litre (cpl) to 156.6 cpl tomorrow, so FuelWatch is encouraging Perth drivers to fill up today to save money. FuelWatch advises that on Tuesday 19 June 2018, most Caltex Woolworths, BP, Caltex, Puma and Coles Express sites are increasing their ULP price to 159.9 cpl (an increase of between 20 cpl and 25 cpl). All 7-...
Consumer Protection
Media release
18 Jun 2018

Personal and business development seminar organisers ordered to pay $6,000 (Success Resources Australia Pty Ltd)

A personal and business development seminar organising company has been ordered to pay a total of $6,000 by the Perth Magistrates Court after being found guilty on 8 June 2018. Success Resources Australia Pty Ltd, registered and based in Sydney, was fined $5,000 and ordered to pay $1,000 in costs for failing to provide the services within a reasonable time, or at all, after receiving full payment...
Consumer Protection
Media release
13 Jun 2018

Advice to Kambo’s and Liebe + Haus customers with stores in administration

Consumer Protection has issued advice to Kambo’s and Liebe + Haus customers who may be affected by the closure of the stores after they were placed into administration on Friday, 8 June 2018. Customers affected include those who: have paid either partly or fully for goods yet to be delivered; have entered into a lay-by agreement and paid a deposit; wish to redeem a gift card; have a store credit...
Consumer Protection
Media release
11 Jun 2018

Avoid Perth petrol price rise

The average cost of unleaded petrol is set to increase by around 18 cents per litre (cpl) to 157.5 cpl tomorrow, so FuelWatch is encouraging Perth drivers to fill up today to save money. FuelWatch advises that on Tuesday 12 June 2018, most 7-Eleven, BP and Caltex sites are hiking their ULP price to 161.9 cpl (an increase of 24 cpl). Most Caltex Woolworths, Puma and Coles Express sites are...
Consumer Protection
Media release
11 Jun 2018

Avoid Perth petrol price rise

The average cost of unleaded petrol is set to increase by around 18 cents per litre (cpl) to 159 cpl tomorrow, so FuelWatch is encouraging Perth drivers to fill up today to save money. FuelWatch advises that on Tuesday 5 June 2018, most BP, Caltex and Caltex Woolworths sites are increasing their ULP price to 163.9 cpl (increasing between 25 and 26 cpl). Most 7-Eleven, Coles Express and Puma sites...
Consumer Protection
Media release
04 Jun 2018

Women’s spiritual group identified as an illegal pyramid scheme (A Living Workshop)

A women’s spiritual and support group believed to be operating in WA’s South-West has been identified as having all of the hallmarks of an illegal pyramid scheme with Consumer Protection warning people not to take part. A Living Workshop is recruiting women to join their group offering “a higher quality of life through education, empowerment and feminine collaboration”, but they must first pay a...
Consumer Protection
Media release
03 Jun 2018

Six month ban and fine for real estate agent over misuse of trust account (James Ademola Oladejo / Jim’s Realty Pty Ltd)

An Aubin Grove real estate agent has had his licence and triennial certificate suspended for six months and the agency was fined $5,000 by the State Administrative Tribunal (SAT) over the misuse of a trust account. James Ademola Oladejo is the person in bona fide control of Jim’s Realty Pty Ltd . Both the agent and the agency were reprimanded by the SAT. In September 2016, Mr Oladejo dishonestly...
Consumer Protection
Media release
01 Jun 2018

Online tech stores taking consumers’ money but not delivering (Android Enjoyed / Camera Sky / Digital Marketing and Solutions Pty Ltd)

Two online tech and gadget stores operated by the same company have been taking orders but failing to deliver, prompting a public warning from Consumer Protection. Android Enjoyed and Camera Sky , operated by Digital Marketing and Solutions Pty Ltd which is registered in Victoria, have received a high level of complaints from WA consumers. So far this year, Consumer Protection has received 31...
Consumer Protection
Media release
31 May 2018

Commissioner's Blog: No place for family violence

With Commissioner for Consumer Protection David Hillyard No place for family violence Did you know WA is second only to the NT when it comes to rates of family and domestic violence (FDV) and there were more than 50,000 reported incidents across the State in 2016-17? Sadly, family violence is a growing problem in our community and the abuse, whether physical or psychological, often occurs in...
Consumer Protection
Department News
29 May 2018

Three brothers fined over major unlicensed dealing operation (Ali Mohammed Yas / Hussein Mohammed Yas Yas / Mustafa Mohammed Yas)

Three brothers have been fined $12,500 each by the Perth Magistrates Court for their involvement in a major unlicensed motor vehicle dealing operation. They were also ordered to pay $267.10 each in costs when they pleaded guilty on 25 May 2018 to breaching the Motor Vehicle Dealers Act. Ali Mohammed Yas of Balga had bought 83 vehicles in his own name and 23 vehicles in his wife’s name between...
Consumer Protection
Media release
28 May 2018

Avoid Perth petrol price rise

The average cost of unleaded petrol is set to increase by 20 cents per litre (cpl) to 159.8 cpl tomorrow, so FuelWatch is encouraging Perth drivers to fill up today to save money. FuelWatch advises that on Tuesday 29 May 2018, most BP, Caltex, Caltex Woolworths, Coles Express and Puma sites are increasing their ULP price to 163.9 cpl (increasing between 23 and 27 cpl). All 7-Eleven sites are...
Consumer Protection
Media release
28 May 2018

Advice to Toys R Us customers with stores in administration

Consumer Protection has issued advice to Toys R Us customers who may be affected by the 44 Australian stores being placed into administration on 21 May 2018 whilst continuing to trade. Customers affected include those who: wish to redeem a gift card; have paid either partly or fully for goods yet to be delivered; have entered into a lay-by agreement and paid a deposit; have a store credit note...
Consumer Protection
Media release
23 May 2018

Bunbury tradie to pay more than $10,000 in fines, costs and compensation (Blake Ball / Balls Walls Constuction)

A Dalyellup tradie who took deposits from consumers but did nothing or very little in return has been fined and ordered to pay compensation by the Bunbury Magistrates Court. Blake Ball , trading as Balls Walls Constuction (sic), was fined $5,000 on 21 May 2018 after pleading guilty to three charges under the Australian Consumer Law for wrongly accepting payment from two consumers who had provided...
Consumer Protection
Media release
22 May 2018

Shopping hours on WA Day and Queen’s Birthday holidays

The McGowan Government has approved extended trading for the two public holidays on Monday 4 June 2018 (WA Day) and Monday 24 September 2018 (Queen’s Birthday) when general retail shops in the Perth metropolitan area will be able to open from 8am to 6pm. These hours are consistent with previous retail trading extensions on public holidays. An application for additional trading hours was received...
Consumer Protection
Media release
22 May 2018

Scams Awareness Week theme – stop and check: is this for real?

Western Australians are being urged to be on the lookout for threat-based impersonation scams by taking a moment to ‘Stop and check: is this for real?’ This is the theme for this year’s Scams Awareness Week, which runs from 21–25 May 2018. Commissioner for Consumer Protection David Hillyard said scammers might call or email you and pretend to be from a government agency or well-known, trusted...
Consumer Protection
Media release
21 May 2018

Avoid Perth petrol price rise

The average cost of unleaded petrol is set to increase by around 19 cents per litre (cpl) to 158.3 cpl tomorrow, so FuelWatch is encouraging Perth drivers to fill up today to save money. FuelWatch advises that on Tuesday 22 May 2018, most Puma sites are increasing their ULP price to 163.9 cpl (an increase of 27 cpl). Most BP, Caltex, Caltex Woolworths and Coles Express sites are increasing their...
Consumer Protection
Media release
21 May 2018

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