Consumer Protection is warning home owners and tradies in WA to be on alert for a known Victorian conman who is masquerading as a landscaper and has already ripped off two consumers and a sub-contractor for large amounts of money. 49 year old Raymond El-Safadi (aka Mohammed Hussein ), who operates under ABN 71 802 749 742 and two business names Elite Gardening and Tree Lopping Services and Lawn...

The average cost of unleaded petrol is set to increase by around 22 cents per litre (cpl) to 154.8 cpl tomorrow, so FuelWatch is encouraging Perth drivers to fill up today to save money. FuelWatch advises that on Tuesday 8 May 2018, most Caltex, Caltex Woolworths and Coles Express sites are increasing their ULP price to 159.9 cpl (an increase of between 26 and 30 cpl). Most Puma sites are...

Consumer Protection fears some WA consumers are at risk of suffering large losses after the closure of a West Perth car dealership which specialised in selling luxury vehicles on consignment. So far 15 car owners who signed consignment contracts with Luxuride in Newcastle Street have reported being out of pocket a total of $960,000. The car yard was operated by Luxuride Pty Ltd . Director Nicolas...

The average cost of unleaded petrol is set to increase by around 21 cents per litre (cpl) to 151.3 cpl tomorrow, so FuelWatch is encouraging Perth drivers to fill up today to save money. FuelWatch advises that on Tuesday 24 April 2018, most Caltex Woolworths and Coles Express sites are hiking their ULP price to 156.9 cpl (an increase of between 21 and 27 cpl). Most Caltex and Puma sites are...

With Commissioner for Consumer Protection David Hillyard Renting a home is a good option for many consumers but sometimes the relationship between tenants and landlords can experience difficulties when issues arise. Residential Tenancy is a large part of the work we do at Consumer Protection. We give free advice to all parties in a residential tenancy agreement, look into complaints and, wherever...

Consumer Protection regularly reminds consumers in Western Australia about their rights and the regulations in place to protect them, but what happens when you actually need to make a formal complaint about a retailer or business? The first step in the process is always to approach the trader and attempt to get a remedy for the issue. We have a handy checklist on our website to guide you through...

Consumer Protection has been advised by the promoters that this Sunday’s “Earthcore in the Park” event at Mulberry on Swan near Perth has been cancelled, so ticketholders should be offered a refund. Ticketholders who purchased tickets via credit card should immediately contact their credit card provider or bank to apply for a charge back . Those who purchased tickets via PayPal should contact...

With Acting Commissioner for Consumer Protection David Hillyard Consumer Protection WA is a proud supporter of Fraud Week, which this year starts on the 15 th of May and aims to help social media users learn how to spot a scam. Social media profiles often display a lot of personal information, such as your photos, where you have been lately, a record of life events, who you’re connected to and...

With Acting Commissioner for Consumer Protection David Hillyard Puppy scammers have been getting their claws into the money of pet-buyers in Western Australia for years. The scammers also use kittens, birds and other popular animals as bait. Sadly the animal never arrives and Consumer Protection has received reports of monetary loss from many heartbroken would-be pet owners. Advertisements can be...

With Acting Commissioner for Consumer Protection David Hillyard A number of residential building companies have collapsed in WA in recent months prompting Consumer Protection to reissue advice to off-the-plan property buyers. One of the biggest risks for anyone purchasing a home and land package or a yet-to-be-built house, unit or apartment within a development, is the prospect of it not going...

With Acting Consumer Protection Commissioner David Hillyard Air-filled loungers were one of the must-have Christmas presents for 2016 and had been heavily promoted via social media and at pop-up stalls in shopping centres. Photos or videos indicate the products are able to be used in water BUT two near-misses in Australian home swimming pools during the festive period prompted drowning risk...

With Acting Consumer Protection Commissioner David Hillyard If you’re buying a car any time soon we have a message we’d like to drive home. Consumer Protection has concerns about the value of add-ons being sold to people purchasing motor vehicles in Western Australia. There’s been a recent increase in complaints to Consumer Protection about the vehicle ‘extras’ sold at the point of sale such as...