Announcements

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Commissioner's Blog: Don’t waste money on extended warranties

With Commissioner for Consumer Protection Lanie Chopping Are you looking to buy white goods, electrical items or a new car in the near future? Chances are you’ll be offered an extended warranty by the salesperson but you need to think twice before saying “yes” because you could be wasting your money. In Australia, things we buy from a business come with a number of automatic guarantees due to our...
Consumer Protection
Media release
21 Feb 2020

Register Interest now for Mineral and Petroleum Resource Leadership Roles in 2020

Be a leader with one of the State’s leaders in workplace diversity and inclusion
Corporate
Department News
21 Feb 2020

Busselton tradie to pay $9,652 for failing to deliver (Jamie Douglas Bishop / Busselton Cement Products)

A cement business owner has been fined $4,500 by the Busselton Magistrates Court and ordered to pay $3,000 in compensation to three of his clients after pleading guilty to accepting deposit payments but failing to deliver the goods or services. Jamie Douglas Bishop of Busselton was trading as Busselton Cement Products when the breaches of the Australian Consumer Law occurred in 2016 and 2017. The...
Consumer Protection
Media release
18 Feb 2020

Avoid Perth petrol price rise

The average price of regular unleaded petrol (ULP) is set to increase by over 11 cents per litre (cpl) to 143.6 cpl tomorrow, so FuelWatch is encouraging Perth drivers, if they can, to fill up today to save money. FuelWatch advises that on Wednesday 19 February 2020, most branded retailers are hiking their ULP price - Caltex hiking by 30 cpl to 155.9 cpl, Caltex Woolworths to 153.7 cpl, 7-Eleven...
Consumer Protection
Media release
18 Feb 2020

Property management company fined $80,000 over tenancy bond failures (Asset Realty Pty Ltd)

A Queensland-based property management company was fined $80,000 by the Mandurah Magistrates Court on 11 February 2020 for failing to lodge tenancy bonds on time and for keeping records that contained false dates. Asset Realty Pty Ltd , which has a registered place of business in Welshpool, had accepted bonds from eight tenants, mostly in the Mandurah area, but had failed to lodge them with the...
Consumer Protection
Media release
17 Feb 2020

Commissioner's Blog: New laws for miniature motorbikes

With Commissioner for Consumer Protection Lanie Chopping Consumer Protection welcomes new safety requirements for miniature motorbikes, which strengthen consumer protection for young riders. Miniature motorbikes are often copies of popular road motorcycles, such as grand prix race bikes or ‘chopper’ motorbikes and are usually about half the size of a full-size motorcycle. Mini motorbikes might...
Consumer Protection
Media release
14 Feb 2020

Scammers fleece $13.6 million from WA victims in 2019

Western Australians were tricked out of more than $13.6 million by scammers in 2019, up 17 per cent from the previous year, according to figures released by WA ScamNet. Victim numbers also increased ten per cent with 705 people reporting losses in 2019. There was a surge in losses to investment scams, which again topped the list of categories in 2019. Romance scams and hacking scams continued to...
Consumer Protection
Media release
13 Feb 2020

Home renovator with a history of ripping off WA consumers to pay $14,585 (Mark Edward Straw / C.C. Renoes)

A home renovations tradie with a history of ripping off WA consumers has been fined $11,000 by the Perth Magistrates Court, ordered to pay $2,500 in compensation to one consumer as well as legal costs of $1,085.50, for breaking the Australian Consumer Law. On 7 February 2020, Mark Edward Straw of Warnbro (formerly High Wycombe), trading as C.C. Renoes , was convicted in his absence, by way of a...
Consumer Protection
Media release
12 Feb 2020

Easter 2020 public holiday employment entitlements

The Western Australian public holidays for the 2020 Easter period are: Good Friday – Friday 10 April Easter Monday – Monday 13 April If you are covered by the state industrial relations system, the Easter 2020 public holiday page contains information on employment entitlements for: award free employers and employees Shop and Warehouse (Wholesale and Retail Establishments) Award Restaurant,...
Labour Relations
Department News
12 Feb 2020

Horizon Power fined $40,000 for unsafe work in Kununurra (Regional Power Corporation trading as Horizon Power)

Regional electricity provider Horizon Power was fined $40,000 by the Perth Magistrates Court on 4 February 2020 for incorrect work in Kununurra that caused a fire and the telecommunications equipment at various properties to become potentially unsafe. Horizon Power was also ordered to pay $1,516.40 in costs, after earlier pleading guilty to breaching the Electricity Regulations 1947. The court...
Building and Energy
Media release
11 Feb 2020

Avoid Perth petrol price rise

The average price of regular unleaded petrol (ULP) is set to increase by over 10 cents per litre (cpl) to 145 cpl tomorrow, so FuelWatch is encouraging Perth drivers, if they can, to fill up today to save money. FuelWatch advises that on Wednesday 12 February 2020, most branded retailers are hiking their ULP price - Caltex hiking by 31 cpl to 157.9 cpl, Caltex Woolworths to 153.7 cpl, and Puma...
Consumer Protection
Media release
11 Feb 2020

Perth weekly petrol price cycle disrupted

FuelWatch reports a disruption to the usual weekly petrol price cycle in Perth. For the past five years, the weekly cycle has been consistent, with most fuel outlets in the Perth metropolitan area hiking their regular unleaded petrol (ULP) prices every Tuesday by about 20 cents per litre (cpl) on average. Prior to June 2015, the cycle involved prices being increased on a Thursday. In recent weeks...
Consumer Protection
Media release
10 Feb 2020

Labour Day public holiday entitlements

The public holiday for Labour Day in 2020 is Monday 2 March. Under the Public and Bank Holidays Act 1972 , in Western Australia the Labour Day public holiday takes place on the first Monday in March. The Labour Day 2020 public holiday page provides information on entitlements for: state system award free employers and employees Shop and Warehouse (Wholesale and Retail Establishments) Award...
Labour Relations
Department News
06 Feb 2020

Commissioner's Blog: Is the romance real?

With Commissioner for Consumer Protection Lanie Chopping There are many success stories of people who’ve met through dating websites or apps and fallen in love but unfortunately there are also some very sad stories where people have fallen victim to romance scams. In 2019 Australians reported romance scam losses of more than $28 million, to the ACCC’s Scamwatch. Australia’s consumer protection...
Consumer Protection
Media release
06 Feb 2020

Novel coronavirus and absence from work

A circular has been issued for public sector employers on entitlements for employees absent from work because of health advice related to novel coronavirus.
Labour Relations
Department News
04 Feb 2020

Reporting wage theft in WA

Western Australian workers can visit the wage theft website at www.wagetheft.wa.gov.au for assistance with how to: seek help with resolving an underpayment issue or unpaid annual or long service leave; report wage theft anonymously to the relevant government department; or seek help with unpaid superannuation. Visit www.wagetheft.wa.gov.au for more information.
Labour Relations
Department News
03 Feb 2020

Car consignment company and Director banned from holding a licence (Luxuride / Nicholas Ngo)

A luxury car consignment company and its Director have been permanently banned by the State Administrative Tribunal (SAT) from ever holding a motor vehicle dealers’ licence in WA after the car yard closed down owing many of its clients substantial amounts of money. Luxuride Pty Ltd , formerly of West Perth, and Director Nicholas Ngo (also known as Khoi Nguyen Ngo and Nguyen Khoi ) were also...
Consumer Protection
Media release
03 Feb 2020

Avoid Perth petrol price rise

The average price of regular unleaded petrol (ULP) is set to increase by around 10 cents per litre (cpl) to 139.4 cpl tomorrow, so FuelWatch is encouraging Perth drivers, if they can, to fill up today to save money. FuelWatch advises that on Tuesday 4 February 2020, most Coles Express sites are hiking their ULP price by 31 cpl to 161.9 cpl. Many BP sites are hiking their ULP price to 157.9 cpl...
Consumer Protection
Media release
03 Feb 2020

Nail salons audit finds widespread underpayment

One in four nail salons were found to be non-compliant with state employment laws in a proactive compliance audit undertaken by industrial inspectors at Private Sector Labour Relations. The major breach identified was underpayment of wages, with some salons paying rates of pay below the State minimum wage. A total of $50,441.68 was recovered from the 26 non-compliant nail salons for 55 employees...
Labour Relations
Department News
31 Jan 2020

Mother and son fined for illegal car dealing (Angela Goodwin / Stuart Goodwin)

A Perth mother and son have admitted to illegally buying and selling motor vehicles without a dealers’ licence, resulting in each being fined $6,000 and ordered to pay $580.50 in costs by the Perth Magistrates Court. From October 2017 to November 2018, Angela Goodwin and Stuart Goodwin of Banksia Grove bought and sold 27 motor vehicles without holding a licence, breaching the Motor Vehicles...
Consumer Protection
Media release
31 Jan 2020

Commissioner's Blog: Airbag recall inflates

With Commissioner for Consumer Protection Lanie Chopping The number of cars recalled in Australia, due to problems with faulty Takata airbags, keeps inflating. As more and more major manufacturers add models to the growing list, it’s important for car-owners to check their vehicle against the database, even if they’ve checked previously. Defective Takata airbags can deploy with too much force and...
Consumer Protection
Media release
31 Jan 2020

Facebook seller ordered to pay over $20,000 for non-delivery of craft supplies (Kim Russell / Scrappy Kapers)

A woman who sold arts and crafts products on Facebook but failed to deliver has been ordered to pay a total of $20,233 in fines, consumer compensation and court costs by the Perth Magistrates Court. Kim Russell of Mariginiup, trading as Scrappy Kapers , was sentenced on 24 January 2020 for accepting payments from five consumers but failing to supply the products either within a reasonable time,...
Consumer Protection
Media release
30 Jan 2020

Fine for ‘dishonest’ property manager who lied about her registration (Jane Ford)

A woman who falsely claimed to have a real estate sales representative registration while carrying out the functions of a property manager was convicted, fined $2,000 and ordered to pay costs of $349.50 by the Perth Magistrates Court on 24 January 2020. Jane Nicole Ford of East Victoria Park began working for a Willetton property management company as an administration assistant in February 2015...
Consumer Protection
Media release
30 Jan 2020

Register Interest now for Mineral and Petroleum Resource Leadership Roles in 2020

The Department of Mines, Industry Regulation and Safety (DMIRS) is seeking passionate people who thrive in leadership roles and will take a collaborative approach to problem solving. As a family-friendly employer, DMIRS offers a workplace that supports diversity and work-life balance. DMIRS has a priority to improve gender diversity within its leadership group, and therefore is particularly...
Consumer Protection
Department News
29 Jan 2020

Anzac Day public holiday employment entitlements

Under the Western Australia Public and Bank Holidays Act 1972 , Anzac Day takes place on 25 April, but when that day falls on a Saturday or Sunday, the next following Monday is also a public holiday. In 2020, Anzac Day falls on Saturday 25 April. Subsequently, Saturday 25 April and Monday 27 April are both public holidays in Western Australia. However, employees in the state industrial relations...
Labour Relations
Department News
28 Jan 2020

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