With Commissioner for Consumer Protection Lanie Chopping Have you ever experienced an electric shock or tingling sensation in your home while touching a metal object like a bathroom tap? It could be a warning sign of a dangerous electrical fault that mustn’t be ignored. Shocks and tingles could be a sign a home’s electricity system has a degraded or broken neutral connection, causing a voltage...

A new public safety campaign is urging Western Australians to take potentially life-saving action by immediately reporting any electric shocks or tingles to their electrical network operator. The three-month campaign, launched today, is a collaboration between the State Government’s Building and Energy team and network operators Western Power and Horizon Power. “The key message is to contact your...

Holders of Jeanswest gift cards are reminded to redeem them as soon as possible while administrators of the retail chain consider its future. Commissioner for Consumer Protection Lanie Chopping said Jeanswest customers should use their gift card sooner rather than later. “We are advised that the stores are trading as normal and gift cards will be honoured, so customers should get in now and...

After spending 43 years fighting for the consumer rights of everyday Western Australians, David Hillyard is retiring as Commissioner for Consumer Protection after taking a period of leave. Before taking over the reins of Commissioner four years ago, David worked in many senior management roles where he was responsible for the regulation of the retail, service industries, motor vehicle sales and...

The average price of regular unleaded petrol (ULP) is set to increase by around 18 cents per litre (cpl) to 153.4 cpl tomorrow, so FuelWatch is encouraging Perth drivers to fill up today to save money. FuelWatch advises that on Tuesday 14 January 2020, most branded retailers are hiking their ULP price - Coles Express hiking by 30 cpl to 165.9 cpl, BP to 163.9 cpl, Caltex to 162.9 cpl, Vibe up to...

People in WA wishing to donate to bushfire victims or to those fighting the fires during the current crisis are being urged by Consumer Protection to deal only with licensed charities to avoid being scammed or to avoid any doubt that the money will get to the right cause. Fundraisers are also reminded that to collect money for a charitable purpose such as this requires a licence, or for a...

A 25-year-old Cloverdale man has been fined $3,000 and had his painting registrations cancelled because they were granted based on incorrect or misleading information, including falsified references. Building and Energy commenced disciplinary proceedings against Anwar Hussaini under WA’s building registration laws. The matter concluded at the State Administrative Tribunal (SAT) in December 2019...

The average price of regular unleaded petrol (ULP) is set to increase by over 19 cents per litre (cpl) to 153.5 cpl tomorrow, so FuelWatch is encouraging Perth drivers to fill up today to save money. FuelWatch advises that on Tuesday 7 January 2020, most branded retailers are hiking their ULP price - Coles Express hiking by 30 cpl to 165.9 cpl, BP to 163.9 cpl, 7-Eleven to 162.7 cpl, Caltex to...

Renters who have been doing it tough due to COVID-19 may have been worried about what happens when the moratorium on evictions and rent increases comes to an end on 28 March 2021. In some good news for those tenants and their landlords, the State Government has agreed to pay up to $4,000 off their rental debt under an expanded Residential Rent Relief Grant Scheme that is also aimed at keeping...

It is that time of the year where people are getting their last minute Christmas shopping done and many businesses are preparing to wind down for the holiday period. Although it is a time for some employers and employees to switch off and take a break, it is important to understand your employment obligations over the festive holiday period. This season’s public holidays are: Christmas Day,...

The average cost of unleaded petrol is set to increase by around 17 cents per litre (cpl) to 151.1 cpl tomorrow, so FuelWatch is encouraging Perth drivers to fill up today to save money. FuelWatch advises that on Tuesday 24 December 2019, most branded retailers are increasing their ULP price - Coles Express hiking by up to 36 cpl up to 165.9 cpl, Caltex to 164.9, BP to 162.9 cpl, 7-Eleven to 161...

An Osborne Park building company has been fined for failing to manage and supervise excavation work that caused part of a neighbour’s garage to collapse in Leederville. Danmar Homes Pty Ltd (BC9032) and the company’s nominated supervisor, Robert George Williams (BP7911), were each fined $5,000 by the Building Services Board. Danmar Homes started work on the $2 million apartment development in...