Grievances and Disputes
During the life of an association, there are bound to be grievances and disputes from inside and outside the association. Managing internal grievances and disputes, as well as complaints from the public in general, is an important task of the management committee. Grievances and disputes may stem from very minor issues to more complex, serious matters that could lead to the dismissal of an employee or expulsion of a member. This Section outlines some internal and external processes for dealing with individual grievances and disputes between people.