The Director of Energy Safety can prohibit the sale/hire/use of an appliance or component if considered that such appliance/component is, or is likely to become, unsafe or dangerous in use. This applies also to gas appliances/components that are approved.
Appliances that may be unsafe or dangerous should be switched or turned off and the matter reported to the Director.
Product Safety Australia is a website of the Compliance Strategies Branch of the Australian Competition and Consumer Commission, the national law enforcement agency that is an independent Commonwealth Government statutory authority. The website provides the public with information about voluntary safety related recalls notified to the Parliamentary Secretary and to the Treasurer.
Fireplace Products Regency open flued gas log fireplace (Natural gas only)
A national recall has been issued for Fireplace Products Australia Regency and Masport branded F38/FG38 Open flued gas log fireplace (Natural gas only).
The Regency F38/FG38 products were sold at specialist heating dealers between 01/01/2006 - 30/04/2018.
The F38/FG38 was branded and supplied by Masport prior to 2006.
Under certain circumstances the heaters may produce too much carbon monoxide.
There is a potential for carbon monoxide poisoning, causing a serious health risk to users.
What to do
Consumers should immediately cease using the product and contact the supplier, Fireplace Products Australia (FPA) to have the appliance checked by a qualified gas fitter.
FPA will arrange for a service call to be carried out on the unit. It will be checked and modified at the manufacturer's expense.
If heating is required before testing can be carried out by a qualified gas fitter, please use other sources. DO NOT bring outdoor gas appliances indoors.
Kmart Australia LTD is undertaking a recall of its Active and Co portable single burner butane gas stove, model number PL-222 - IAPMO certification number GMK10262.
The product was sold at Kmart stores between December 2015 and April 2017.
Due to an issue with the manufacturing of the Active & Co product there have been instances where gas leakage could occur during operation.
Possibility of fire or explosion.
What should I do?
Customers should cease using this product immediately and return the product to any Kmart store for a full refund.
For more information please contact Kmart Customer Service on 1800 124 125 Monday-Friday between 7am - 7pm or visit www.kmart.com.au.
Gasmate portable butane heater
Sitro Group Australia Pty Ltd is undertaking a voluntary recall of selected portable butane heater model BH10PL.
The product was sold nationally at Bunnings and camping specialist stores between 13 September 2012 and 8 June 2017.
Consumers may be at risk if the instructions "use outdoors" are not adhered to and the appliance is used on the lowest possible heat output in a confined space.
If the product is used in a confined small unvented space, (i.e. a small tent), a hazardous situation of dangerous combustion gas by-products may be created, posing a possible asphyxiation hazard and/or combustion hazard.
What should I do?
Consumers should stop using the product immediately and are aksed to contact the customer service line on 1300 174 876 or return to the place of purchase for a full refund of the product.
Rinnai "Symmetry" inbuilt gas log effect space heaters as pictured below, models RDV3610ETR and RDV3611ETR made from 2010 onwards. Other Rinnai gas heaters are not affected.
Where can I find the model name and number?
The model name and number can be found on the front page of the Operating / Installation instructions supplied with the heater. If unsure visit the dedicated website www.symmetryservice.com.au for further means of identification or call 1800 043 214.
The mesh-guard may separate from the front of the heater due to delayed ignition and there is also a very remote possibility of glass breakage.
Risk of injury.
What should I do?
Confirm whether or not you have a Rinnai Symmetry Inbuilt gas log effect space heater by visiting the dedicated website www.symmetryservice.com.au or calling us on 1800 043 214. If so, Rinnai will then arrange for an authorised service technician to provide a free in-home service. It is advised that you do not operate the heater until the service is performed.
Recent tests and audits revealed the following models to be unsafe and are prohibited from sale and use:
Auscrown, Wild Crown, Handy Range
My Collection, Red Stone,
Home Essentials, Bai Hui
AGA 7378 G
AGA 7633 G
Campmaster, Red Centre, Grillrite,
Rough It, Fiesta, Falcon, Wild Country,
Festiva, Campers Collection,
Spinifex, Oztrail, Roman, Progaz,
Escape, Gas Craft
AGA 6810 G
A fault with the cooker's shut-off valves, poses a risk that the devices may overheat and could explode.
Prohibited from sale
The tests and audits also revealed various levels of non-compliances to Australian and International standards. This means all appliance certificates have been suspended by the independent safety certifiers for the following known models:
New lunch box cookers have come on the market since this ban took effect in June 2015. The new lunchbox cookers are certified to comply with the Australian Standards. If you have any doubts about the lunchbox cooker you are intending to buy, then please visit the Gas Technical Regulators Committee National Certification Database where you can search for any gas appliance (including lunchbox cookers) to verify the current certification status.
Further information on portable butane cookers
Contact Building and Energy on 6251 1900 for technical queries.
Thetford Triplex Plus cookers were fitted into Jayco vans nationally.
Selected Jayco chassis numbers between R81942 up to S81151.
The gas control valve may be misaligned and the valve may stick open. If the defect is present there is a risk of gas building up into the appliance when not lit and this may lead to a possible explosion within the oven.
Gas heaters provide safe and economical heating for millions of Australian families.
Laboratory testing suggests that it may be possible that Cannon Fitzroy or Canterbury inbuilt gas heaters built between 20 March 2001 and 8 October 2009 under AGA approval 6118 could produce potentially hazardous levels of carbon monoxide if the heater is subjected to certain conditions, including the operation of range hoods and other exhaust fans. The risk may be increased if the inbuilt heater has not been installed properly, or if it has not been serviced regularly, or if your house if tightly sealed.
The build date and AGA approval number of the heater appear on the heater's ratings label, which is located within the lower fan chamber, and which a suitably qualified person can access by removing the lower fascia panel of the heater.
What should you do
If you think you have one of these inbuilt gas heaters, you should not use it until you have had it checked by an authorised Cannon service technician to ensure that the operation of exhaust fans or the installation of the heater does not affect the safety of your heater. You or your technician should call Cannon with any questions or concerns.
Barbecue - 6 burner solid hotplate - 'Jumbuck' - Model BG1507B6 Item number 3171031. Batch numbers are labelled on the side of the unit, numbers are 1516, 1518, 1522, 1525, 1529 inclusive. Sold since June 2015 (Price: $299.00).
What are the defects?
In isolated cases, burners may not align correctly with the gas delivery jets. Upon ignition the gas within the barbecue burner is likely to light at the jet rather than only at the burner ports.
What is the hazard?
If the defect exists, the flame at the jet may cause its corresponding plastic control knob on the outside fascia of the barbecue to get very hot. This may result in burns to the fingers upon contact with the knob.
Primus Australia trading as Companion Brands - Portable Camping Butane Heater
Portable camping heater designed for outdoor use only, requires disposable 220G Butane Gas Cartridge for operation.
Companion COMP243 (available in various camping stores from 01.03.2015) and Adventuridge 41480 (available for sale in ALDI stores from 21.03.2015). The model number can be found on the data label located on the side of the appliance. The manufacture date label is located on the inside of the gas cartridge enclosure.
What are the defects?
If not used strictly according to manufacturer's instructions, there is a danger to public safety.
What are the hazards?
Consumers may be at risk of injury or death from carbon monoxide poisoning if appliance is not used in compliance with the manufacturer's instructions - outdoor use only.
Stop using the product immediately and return the stove to the place of purchase for a full refund.
Once returned to the place of purchase consumers can register to receive notification regarding the purchase of a replacement cooker when available by sending an email to email@example.com or they can contact AHM Australia (07) 3208 1233.
Gasmate Butane torch
Sitro Group Australia Pty Ltd is undertaking a voluntary recall of the Gasmate Butane Torch Model BT1000 purchased between 13/10/2015 - 31/1/2016.
When the torch is engaged with the gas cartridge as detailed in the manufacturer's instructions a gas leak may occur.
Consumers may be at risk of injury from a potential gas leak.
What to Do
Consumers should stop using the product immediately. A replacement unit is currently being tested and finalised and will be ready in short order. Consumers can register to receive a replacement unit or they can contact Sitro Group Australia to discuss an alternative remedy.