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Our offices will be closed from Wednesday 25 December 2019 and will reopen on Thursday 2 January 2020.

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Consumer Protection Awards

Nominations are now closed. Winners of the Consumer Protection Awards 2020 will be announced in March 2020.

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Consumer Protection

Announcements & Publications

Fine for real estate sales rep for failing to complete...

A real estate sales representative who failed to complete Compulsory Professional Development (CPD) training as required by a special condition on his...

Puppy purchases for Christmas can result in buyers being...

The excitement of buying a puppy as a gift for Christmas has turned to disappointment for many consumers who have been scammed out of their money. In recent...

Payment delays after leaving a retirement village the...

The second phase of consultation on proposed changes to retirement village laws in WA will look at the time it takes for former residents to receive their...

Commissioner's Blog: Renters have new rights to protect...

With Commissioner for Consumer Protection David Hillyard It has been my position for a number of years that a small amount of damage to a wall, which can...

Thinking of purchasing a new car? Tips for consumers

Follow these tips to protect yourself: 1. Research Before you buy a new or used car, do some research to determine which car is right for you and what you...

Proposed reforms to retirement villages legislation in WA...

Consultation Regulatory Impact Statement 2 (CRIS 2) looks at possible retirement villages legislation reform regarding operator obligations. It deals with...

Buying or selling motor vehicles? You may need a licence!

Follow these simple steps: Choose the category of licence that is right for you and apply. Pay the correct licensing fees when they're due. Start being a...

Landlord fined for not lodging bond and ordered to pay it...

The landlord of a Darch rental property has been fined $4,000 by the Joondalup Magistrates Court for failing to lodge a bond with the Bond Administrator and...

Unlicensed vehicle seller fined for winding back...

An unlicensed dealer who illegally sold five vehicles and wound back the odometers of two of those vehicles was fined a total of $15,000 by the Perth...

Avoid Perth petrol price rise

The average cost of unleaded petrol is set to increase by around 20 cents per litre (cpl) to 155.1 cpl tomorrow, so FuelWatch is encouraging Perth drivers to...

Commissioner's Blog: Baby walkers – buy smart, use safely

With Commissioner for Consumer Protection David Hillyard Baby walkers are a common sight in family homes. But they can be a dangerous product with more than...

Surge in solar system installations not without consumer...

The growing rate of WA households installing solar PV systems has been mirrored by a growing rate of complaints to Consumer Protection. In the past 12 months...

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Consumer Protection Seniors Housing Centre