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Disaster advice

What happens when your rental home is affected by a disaster? We have advice on managing payments, clean up and repairs.

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Contact us

Need advice from Consumer Protection? Our contact centre is open from 8.30am (9am Thursdays) to 5pm weekdays - Call 1300 304 054.

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Rental home maintenance

Who is responsible for repairs for a rental property?

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Consumer Protection

Announcements & Publications

Avoid Perth petrol price rise

The average cost of unleaded petrol is set to increase by around 18 cents per litre (cpl) to 146 cpl tomorrow, so FuelWatch is encouraging Perth drivers to...

Call for retailers to do more to stem iTunes scam losses...

Consumer Protection is urging retailers of iTunes gift cards to do more to enforce limits on sales to scam victims, who are mostly elderly, and to erect...

West Perth car dealer charged over consignment selling...

Car owners are being urged to be aware of their rights and car dealers to be aware of their obligations when selling vehicles by consignment. Following a...

Commissioner's Blog: Be careful when looking for love

February is often the time of year associated with all things romantic because of Valentine’s Day celebrations so consumer affairs regulators across the...

Avoid Perth petrol price rise

The average cost of unleaded petrol is set to increase by around 19 cents per litre (cpl) to 146.6 cpl tomorrow, so FuelWatch is encouraging Perth drivers to...

Workshops to explain new law for associations and clubs

Consumer Protection will host a series of free workshops throughout the South West to explain the new requirements of the Associations Incorporation Act,...

Rental issues in a crisis - Information for landlords

Landlords can get information about their rights and responsibilities from Consumer Protection. Common questions are answered below and contact details are...

Rental issues in a crisis - Information for tenants

Information for tenants Consumer Protection can help with renting questions – contact details are provided on this factsheet.  Common questions The house...

Storm or flood damaged vehicles

Information for consumers If you are in the market for a second-hand vehicle you should be aware of the different obligations motor vehicle dealers,...

How Consumer Protection can help

Consumer Protection can help you with a wide range of issues you may face because of a crisis. You will find contact details for Consumer Protection at the...

WA scam victims could get millions of dollars in...

Legal action by US authorities against Western Union could result in compensation being paid to thousands of WA scam victims who made payments via the...

$5,000 fine for owner of Mandurah retirement village ...

The owner of a Mandurah retirement village has been fined $5,000 by the Perth Magistrates Court for failing to provide specific information to prospective...

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FuelWatch
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Consumer Protection currently has two apps available for smartphones and tablets.
AssociationsOnline is our online portal which is available for incorporated associations to submit applications and manage their contact information 24/7.
Consumer Protection Seniors Housing Centre