Additional rental fees and charges
Our offices will close from Monday 24 December 2018 and will reopen on Thursday 3 January 2019. For urgent assistance during that period you can contact us.
Tenants cannot be asked to pay any additional money other than rent and security bond during a tenancy agreement. The lessor cannot ask tenant/s to pay any administration fees, re-inspection fees or charges for sending tenant/s utility invoices or breach notices.
The lessor can request compensation if the tenant/s breach the agreement and it can be shown this has directly resulted in additional costs, which would not have been there if they had kept to the rental agreement.
If the tenant/s are asked to pay compensation to the lessor, it must be shown the cost is justified and is allowed under the law. If the tenant/s dispute this charge, they are entitled to have the matter determined by the Magistrates Court.
If you are uncertain about any fees or charges, contact the Consumer Protection on 1300 304 054 for advice.
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