Cancelling a gym membership

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Consumer

If you want to cancel your membership agreement (after the 48-hour cooling-off period ends) you will need to check the specific details of your agreement to find out the circumstances in which you may end it.

Different centres have different policies for ending membership agreements. For example, some centres may allow you to suspend your membership or sell your membership to another person.

In certain circumstances, some fitness centres may allow you to cancel your membership before the term of the agreement if you pay a percentage of the amount that you owe for the unexpired portion.  If you stop making your instalments before the membership agreement allows you to do so, or if you attempt to end the agreement in circumstances not provided for, you may have to pay damages for breach of agreement. It is therefore important to follow the termination procedure set out in your membership agreement before stopping your regular instalment payments.

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