CPD compliance - settlement agents

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Property industry

The requirements of CPD are prescribed by legislation and all licensees must comply or face a penalty of up to $5000.

It is your responsibility to keep track of the CPD activities you have attended. You are encouraged to retain evidence supporting the completion of any core and elective activities for a period of four years. For CPD activities that attract one CPD point per hour, you need to obtain a statement of attainment, a record of completion or a certificate of attendance. For CPD activities that attract half a point per hour, you need to obtain a record of completion or a certificate of attendance. Consumer Protection recommends you maintain a CPD training log with details of each CPD activity completed and the CPD points accrued.

How does Consumer Protection check that I have completed my six CPD points for each CPD cycle?

CPD training providers update the Consumer Protection’s records of each agent's participation in CPD activities after a course has been held.

At the end of each calendar year, non-compliance is investigated.

What happens if I don't accrue six CPD points for each CPD cycle?

If you do not complete your six CPD points per CPD cycle, Consumer Protection will consider this to be non-compliance with the program. Non-compliance with the CPD program carries a penalty of up to $5000 and may affect the renewal of your triennial certificate. Consumer Protection will consider instances of non-compliance on a case-by-case basis.

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