Disputes and warranties with tradespeople

Scheduled system outage

AssociationsOnline, BondsOnline and Licence renewals will be unavailable from 5pm on Friday, 23 February until 8am on Monday, 26 February to allow for scheduled system improvements. We apologise for any inconvenience this may cause.

The Australian Consumer Law (ACL) requires a tradesperson and/or builder to meet certain obligations when they do building work:

Businesses are obligated to meet all ACL consumer guarantees by law and they cannot be signed away.

If you are having troubles with a tradesperson or builder, you should contact the Building Commission for their advice. 

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