Fitness services Code of Practice

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Consumer

The Code of Practice also places requirements on other businesses that supply fitness services, such as gym, aerobics and aqua aerobics instructors and personal trainers.

For all such businesses, false and misleading statements are prohibited in respect to:

  • fees charged
  • all sales advertising
  • membership of, or endorsement by, any organisation or association

In addition, fitness service suppliers must:

  • make information available so that clients can make informed choices
  • have a copy of the code for clients or potential clients to read
  • not disclose information about a client unless required by law or with the client's permission

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