Managing site agreements

Scheduled system outage

AssociationsOnline, BondsOnline and Licence renewals will be unavailable from 5pm on Friday, 23 February until 8am on Monday, 26 February to allow for scheduled system improvements. We apologise for any inconvenience this may cause.

Under current residential parks tenancy laws park managers must provide prospective long-stay tenants with seven disclosure documents, either electronically or hard copy, before any documents are actually signed.

  • the proposed agreement (relating to on-site home or site only; fixed term or periodic contracts).
  • an Information booklet park living
  • an information sheet (usually a Q & A) on rules for pets, visitor fees, the park’s utilities and, if there is a Park Liaison Committee, its membership and functions;
  • a copy of your park rules;
  • a condition report - relating to the condition of the relocatable home and/or the rented site;
  • a written schedule showing the amounts and types of fees and charges payable; and
  • information on any restrictions or conditions that will affect the prospective tenant’s right to sell their relocatable home or assign their rights under the proposed agreement

A park manager is also responsibile for ensuring the site can be legally used as a residence as opposed to a ‘short-term’ stay, is vacant when a new tenancy is taken up, and has sufficient keys to the amenities, gates or other communal areas provided to new tenants.

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