Motor vehicle sales contracts and cooling off
Our offices will close from Monday 24 December 2018 and will reopen on Thursday 3 January 2019. For urgent assistance during that period you can contact us.
Whenever you buy a motor vehicle from another person or dealer, you and the seller enter into a contract for the purchase of that motor vehicle. The contract sets out your agreement.
When you buy from a dealer, you will have to sign a written document called a "Contract to buy a motor vehicle".
This document will describe the vehicle that the dealer has promised to sell to you and will contain a list of 'conditions', which describe what the buyer can do if there are problems with the contract or delivery.
These conditions are generally identical on every contract. You will find them on the back of the contract and they spell out how the contract deals with things such as:
- Finance requirements
- Delivery date
- Changes in purchase price (for new vehicles)
- Rights to terminate the contract.
The law says you must be given a copy of the contract at the time you sign it.
For the contract to be binding you must sign it and the dealer must advise you (in person, by phone, in writing, by fax or email that the contract has been accepted.
You can withdraw from the contract at any time before you are told by the dealer that the contract has been accepted.
At the moment there is no 'cooling-off' period for vehicle contracts in Western Australia.
If you are unsure about your rights under the contract you should contact our call centre on 1300 304 054.
A contract to buy a vehicle privately does not have to be in writing to be enforceable.
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