Resolving rental property issues

If you’re unhappy with the way the tenancy is going, for example the care or maintenance of the property or rent payments and inspections, try to sort out the issue amicably first.

If you still can’t agree, the Residential Tenancies Act 1987 can help to sort things out in a more formal and structured way.

The Act requires written notices to be used between landlords and tenants, particularly if there has been a breach of the tenancy agreement. It’s important to complete all the notice details including name of the tenant, address of the property, date the residential tenancy agreement was signed, and nature of the breach.

Please note, there are standard procedures for counting the days for notices and serving notices. Call our Advice Line if you need more information on 1300 304 054.

Tenant assistance

If you are a tenant, you can get advice from Tenancy WA at a cost of $40. There is no means or income test to access this service.

  • 9221 0088 (Metropolitan)
  • 1800 621 888 (Country callers – free call)

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