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Consumer Advisory Committee

The Consumer Advisory Committee was established in September 2011. The role of the Committee is to advise the Minister and the Commissioner for Consumer Protection on:

  • the activities and policies of Consumer Protection as they affect consumers;
  • current and emerging consumer issues;
  • research and education projects relating to consumers;
  • any matter referred to the Committee by the Minister or the Commissioner.


The following members have been appointed to the Committee for a two-year period.

Ms Judy McGowan (Chair)

Ms McGowan is a law lecturer at the Curtin Business School of Curtin University specialising in trade practices compliance, contract law and consumer law. Ms McGowan was previously deputy chair of the former Building Disputes Tribunal and a Referee of the former Small Claims Tribunal.

Ms Sandra Brown

Ms Brown is the recent past Chief Executive Officer of the Citizens Advice Bureau of WA (Inc.) and is currently a member of the Consumers’ Association of WA.

Ms Genette Keating

Ms Keating is the President of the Consumers Association of WA and is also a Director of Bioscience Pty Ltd. Ms Keating was also a consumer member of the former Building Disputes Tribunal.

Ms Bronwyn Kitching

Ms Kitching is the Manager, Private Tenancy Support Service, Red Cross WA.  Ms Kitching was previously employed as the Executive Officer of Shelter WA and has served as Chairperson and Vice Chairperson of Shelter WA.

Ms Margaret Nadebaum

Ms Nadebaum was until recently a regional advisor to the Australian Public Service Commission. Ms Nadebaum is a former Principal of Methodist Ladies College; Chief Executive Officer of the Western Australian Ministry of Education; and a former Director, Executive Personnel, WA Public Service Commission.

Mr Suresh Rajan

Mr Rajan is a consultant in cross-cultural awareness. Until recently, Mr Rajan was the Executive Officer of the Ethnic Communities Council of WA (the Council is no longer funded). Mr Rajan is also a member of the Consumer Consultative Committee of the Australian Competition and Consumer Commission.

Mr Patrick Wyburn

Mr Wyburn is the President of the Western Australian Retirement Complexes Residents Association (WARCRA). Mr Wyburn’s previous roles include Manager, Department of Child Welfare/Community Services; Social Worker; and Executive Officer Community Aid Abroad (voluntary capacity).

The committee is expected to meet approximately 4-5 times a year.

Further information

Further information about the Committee; please contact the Committee Support Officer on 9282 0626.