Sales practices

scale and books New national laws protect you from unfair sales practices. The new laws cover practices including:

Unsolicited supplies

Unsolicited consumer agreements (e.g. telemarketing, door to door traders)

Pyramid schemes

Multiple pricing (more than one price is displayed, but cheapest price is ignored)

Lay-by agreements

Referral selling

Harassment and coercion

Proof of transactions (e.g. providing receipts, itemised bills)