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Licensing of debt collectors

Information on licensing requirements for people working as debt collectors

  1. Who needs a licence?
  2. Forms (Applying for a new licence)
  3. Transfer of licence
  4. Mutual recognition
  5. Licence fees

The Debt Collectors Licensing Act 1964 sets out the licensing requirements for debt collectors operating in Western Australia and their duty to handle trust funds responsibly.

1. Who needs a licence?

Anyone who carries on the business of, exercises the functions of or in any way holds themselves out to be working as a debt collector or performing any of the functions of a debt collector is required to be licensed as specified under the Act.

Conducting business as a debt collector without the appropriate licence is an offence. Anyone operating without a licence is not entitled to be paid for their services.

To obtain a licence, you must:

  • Be a 'fit and proper person' to hold a licence; and
  • Be a person of good character and repute.

Your licence application will be referred to the Commissioner for Police who will make enquiries into whether you are a suitable person to hold a licence.

2. Forms (Applying for a new licence)

For application forms and other relevant information, refer to the links below.

3. Transfer of licence

You may also apply for your licence to be transferred to another person who is qualified to hold the licence.

  1. Application for Transfer of a Debt Collector's Licence