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Lodging a bond

Information on who holds the security bond during the tenancy

When a tenant pays a bond, the landlord (lessor) or property manager must issue a receipt immediately when the payment is received.

Where a bond relates to a residential tenancy agreement the lessor must issue a receipt to the tenant that includes:

  • name of the person who paid;
  • amount paid;
  • date on which it is paid; and 
  • address of the rental premises.

Where a bond relates to a residential parks long-stay tenancy agreement the park operator must issue a receipt to the tenant that includes:

  • name of the tenant;
  • amount paid;
  • date on which it is paid; 
  • particulars of the agreed premises; and
  • amount of the pet bond if a pet bond is paid.

The bond money must be lodged with the Bond Administrator (Department of Commerce),  as soon as possible and no later than 14 days after receipt of the money and by using the bond lodgement form.

Real estate agents and property managers

A real estate agent or property manager (an agent) must comply with both the Residential Tenancies Act (1987) and the Real Estate and Business Agents Act (1979) in relation to bond receipts and records. A written record of the bond paid must be readily accessible and be kept for at least six years.

Failure to issue a bond receipt (even if the bond was paid electronically) could attract a $2,000 infringement notice.

The bond record and receipt table outlines what information an agent must include when issuing a receipt to the tenant and recording a bond.

The publication, Bond administration - A guide [PDF 112kb], provides useful information on lodging bonds with the Department of Commerce's Bond Administrator.