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Disability access and inclusion

For people with disabilities to have the same opportunities as others to participate in community life it is important that the services and facilities provided to the community address the access requirements of people with disabilities.

The department is committed to developing and maintaining effective inclusive policies, practices and structures to ensure that people with disabilities, their families and carers are able to fully access the range of Commerce's services and facilities.

The department acknowledges its responsibilities with regard to the standards contained in State (Disability Services Act 1993 and Equal Opportunity Act 1984) and Commonwealth (Disability Discrimination Act 1992) legislation.

Disability Access and Inclusion Plan 2012-2016

The community consultation period to provide feedback to the Department of Commerce on its draft Disability Access and Inclusion Plan for 2012 - 2016 has closed. The department would like to thank all those who contributed their feedback.  A copy of the finalised plan is available in the following formats:

Alternatively, copies can also be obtained by:

  • Email: disability@commerce.wa.gov.au
  • Telephone: (08) 9282 0880
  • National Relay Service: 13 36 77 (for the hearing impaired)
  • Fax: (08) 9282 0407
  • Post: Manager, Policy and Executive Services
    • Department of Commerce
    • Locked Bag 14, CLOISTERS SQUARE WA 6850
  • In Person: Forrest Centre, Level 6, 221 St Georges Terrace, PERTH


This plan is also available upon request in alternative formats such as large print (hard copy), electronic format (disk or emailed), audio or Braille. Printed copies and alternative formats are available on request.

 

Disability Access and Inclusion Plan 2007-2011

The Department of Commerce has developed a Disability Access and Inclusion Plan 2007-2011 in accordance with the requirements of the Disability Services Act 1993 (as amended).  The plan contains the department's strategies for addressing the six outcomes identified by the Disability Services Commission, to ensure people with disabilities, their families and carers are able to fully access the department's range of services, information and facilities.  The department’s plan was developed in consultation with stakeholders and is available at: Disability Access and Inclusion Plan 2007-2011.

Alternatively, copies can also be obtained by:

  • Email: disability@commerce.wa.gov.au
  • Telephone: (08) 9282 0777
  • National Relay Service: 13 36 77 (for the hearing impaired)
  • Fax: (08) 9282 0407
  • Post: Manager, Policy and Executive Services
    Department of Commerce
    Locked Bag 14, CLOISTERS SQUARE WA 6850
  • In Person: Forrest Centre, Level 6, 221 St Georges Terrace, PERTH

This plan is also available upon request in alternative formats such as large print (hard copy), electronic format (disk or emailed), audio or Braille.

Companion Card

Commerce is now an affiliated member of the Companion Card Program which promotes fair ticketing for disabled people who cannot participate in community activities without a companion.

Commerce will issue a second ticket free of charge to Companion Card holders to attend events such as the Father's at Work seminar, WorkSafe Forum and Consumer Congress. Please indicate you are a Companion Card holder when ordering tickets.

Further information on the Companion Card Program is available at: www.wa.companioncard.org.au/

Reporting an access issue to Commerce

You may wish to provide us with feedback on specific access issues you have encountered with our services, information or facilities. Download the Disability Access and Inclusion Feedback Form to tell us about your experiences. Alternatively, you may also report your issue to the department on (08) 9282 0777.

Disability Services Commission (DSC) 

Useful DSC Publications

Further specific information on disability access and inclusion can be found on the Disability Services Commission's internet site at: www.disability.wa.gov.au . Key publications include

Advocates

The DSC website contains a directory of Local Area Coordinators (LACs) in Perth and in regional areas throughout Western Australia. LACs operate as service coordinators, assisting people with disabilitites and their families/carers to plan, select and receive needed support and services.

Additional Resources

Forrest Centre accessibility map

Information on access to our Forrest Centre building at 221 St Georges Terrace, Perth.

Government policy

A copy of current Premier’s Circulars are available on the Department of the Premier and Cabinet’s website at www.dpc.wa.gov.au.

Website guidelines

Additional information on website guidelines can be found on the Office of e-Government’s internet site at www.egov.dpc.wa.gov.au.  The key publication is: