Contact information

The Department of Commerce has three offices in the Perth metropolitan area, but these will be consolidated into two buildings in 2016.

Consumer Protection's Associations and Charities Branch has completed its move from West Perth to Level 4, 140 William Street in Perth.

Further details of subsequent moves are available.

Need assistance?

For general enquiries, not related to our customer service, please contact the department using the following telephone or email addresses.

By telephone:

Offices Contact Number
Administration and Corporate feedback line
Level 5, The WestCentre, 1260 Hay Street, West Perth
1300 13 62 37 *
Building Commission (including Plumbers Licensing Board and Building Services Board)
Level 1, Mason Bird Building, 303 Sevenoaks Street, Cannington
1300 48 90 99 *

Consumer Protection main office (including Associations and Charities)
Gordon Stephenson House, Level 2 (reception), 140 William Street (please use the public entrance off Railway Arcade from the Murray Street Mall), Perth

Licensing and Motor Vehicles
West Centre, Level 5, 1260 Hay Street, West Perth

1300 30 40 54 *

National Relay Service:
13 36 77 (for the hearing impaired)

EnergySafety
Level 1, Mason Bird Building, 303 Sevenoaks Street, Cannington

(08) 6251 1900

Emergency after hours: 1800 678 198

Labour Relations
Level 5, The WestCentre, 1260 Hay Street, West Perth
1300 65 52 66 *
Industry and Innovation
Level 5, The WestCentre, 1260 Hay Street, West Perth
1300 13 62 37 *
WorkSafe
Level 1, Mason Bird Building, 303 Sevenoaks Street, Cannington

General enquires: 1300 30 78 77 *

Licensing: 1300 42 40 91 *

Emergency after hours: 1800 67 81 98

* For callers within Western Australia only

Postal address for the department:
Department of Commerce
Division name (eg Consumer Protection)
Locked Bag 14
CLOISTERS SQUARE  WA  6850

In person or by post:

Email - please include your name, contact information and enquiry:

Website feedback

If you're experiencing issues with our website or would like to provide feedback about it, please email us your website feedback, including your name and contact information.

Feedback about the department's service

The Department of Commerce takes seriously its obligations to its clients under its Customer Service Charter. If you have any comments you would like to make about the service you have received from the department, or a complaint about it, please do not hesitate to contact us. To do so, visit our customer feedback page.

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