Contact information

The Department of Commerce has offices throughout the Perth metropolitan area, but these are being consolidated into just three buildings.

The St Georges Terrace office of Consumer Protection has moved.

Consumer Protection's main Perth office is now at 140 William Street, over the Perth Underground Station. Its customer service counter is located at Level 2. Please enter off Murray Street, opposite the Nespresso shop.

Consumer Protection's Licensing Branch is now located at Level 5, The Westcentre, 1260 Hay Street, West Perth. You can apply for or renew a licence at this location.

Both the Building Commission and WorkSafe have now relocated to our Cannington office, while Labour Relations (and the Office of the Director General) have moved to West Perth.

Our 'Commerce offices are moving' page has more information about the relocation of Commerce's offices.

Need assistance?

For general enquiries, not related to our customer service, please contact the department using the following telephone or email addresses.

By telephone:

Offices Contact Number
Administration and Corporate feedback line 1300 136 237
Building Commission 1300 48 90 99
Consumer Protection
   - National Relay Service
1300 30 40 54
   - 13 36 77 (for the hearing impaired)
EnergySafety 08 6251 1900
Labour Relations 1300 65 52 66
Industry and Innovation 1300 13 62 37
WorkSafe 1300 30 78 77


Postal address for the department:
Department of Commerce
Division name (eg Consumer Protection)
Locked Bag 14

In person or by post:

Email - please include your name, contact information and enquiry:

Website feedback

If you're experiencing issues with our website or would like to provide feedback about it, please email us your website feedback, including your name and contact information.

Feedback about the department's service

The Department of Commerce takes seriously its obligations to its clients under its Customer Service Charter. If you have any comments you would like to make about the service you have received from the department, or a complaint about it, please do not hesitate to contact us. To do so, visit our customer feedback page.

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