Contact information

The Department of Commerce has offices throughout the Perth metropolitan area, but these are being consolidated into just three buildings.

Need assistance?

For general enquiries, not related to our customer service, please contact the department using the following telephone or email addresses.

By telephone:

Offices Contact Number
Administration and Corporate feedback line
Level 5, The WestCentre, 1260 Hay Street, West Perth
1300 136 237*
Building Commission (including Plumbers Licensing Board and Building Services Board)
Level 1, Mason Bird Building, 303 Sevenoaks Street, Cannington
1300 48 90 99*
Consumer Protection
Level 2 (reception), 140 William Street, Perth
   - National Relay Service
1300 30 40 54*
   - 13 36 77 (for the hearing impaired)
EnergySafety
Level 1, Mason Bird Building, 303 Sevenoaks Street, Cannington
(08) 6251 1900
Labour Relations
Level 5, The WestCentre, 1260 Hay Street, West Perth
1300 65 52 66*
Industry and Innovation
6th Floor, 1 Adelaide Terrace, East Perth
1300 13 62 37*
WorkSafe
Level 1, Mason Bird Building, 303 Sevenoaks Street, Cannington
1300 30 78 77*

* Within Western Australia, for the cost of a local call

Postal address for the department:
Department of Commerce
Division name (eg Consumer Protection)
Locked Bag 14
CLOISTERS SQUARE  WA  6850

In person or by post:

Email - please include your name, contact information and enquiry:

Website feedback

If you're experiencing issues with our website or would like to provide feedback about it, please email us your website feedback, including your name and contact information.

Feedback about the department's service

The Department of Commerce takes seriously its obligations to its clients under its Customer Service Charter. If you have any comments you would like to make about the service you have received from the department, or a complaint about it, please do not hesitate to contact us. To do so, visit our customer feedback page.

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