Disability access and inclusion

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The Department of Commerce’s vision is for ‘a business environment that is productive, innovative, fair and safe’. The department is committed to developing and maintaining effective inclusive policies, practices and structures to ensure that people with disability, their families and their carers are able to fully access the range of the department’s services and facilities.

The department interprets an accessible and inclusive community as one in which all the department’s functions, facilities and services (both internally and externally) are open, available and accessible to people with disability and that people with disability are given the same opportunities, rights and responsibilities enjoyed by all other people in the community.

The department acknowledges that the services and facilities that we provide address the access requirements of people with disability in keeping with the department’s Corporate Plan; State (Disability Services Act 1993 and Equal Opportunity Act 1984); and Commonwealth (Disability Discrimination Act 1992) legislation.

Disability Access and Inclusion Plan 2012-2016

In accordance with the Disability Services Act, the department has a Disability Access and Inclusion Plan.

Disability Access and Inclusion Plan 2012 - 2016

You will find copies of the plan in Word, PDF and large print formats.

Disability Access and Inclusion Plan 2012 - 2016

Alternatively, copies can also be obtained by:

  • Email: disability@commerce.wa.gov.au
  • Telephone: (08) 6251 1721
  • National Relay Service: 13 36 77 (for the hearing impaired)
  • Post: Director Policy and Planning, Office of the Director General
    • Department of Commerce
    • Locked Bag 14, CLOISTERS SQUARE  WA  6850
  • In Person: Level 5, The WestCentre, 1260 Hay Street, West Perth.

This plan is also available upon request in alternative formats such as large print (hard copy), electronic format (disk or emailed), audio or Braille. Printed copies and alternative formats are available on request.

Disability Access and Inclusion Committee

The department has a Disability Access and Inclusion Committee (DAIC) that monitors and reports on access and inclusion developments, strategies and issues. An implementation plan is developed and monitored each year by the DAIC and details the actions the department is taking to improve access requirements and to raise awareness of disability issues. The DAIC meets three times a year and reports to Corporate Executive on its activities.

Companion Card

The department is a member of the Companion Card Program which promotes fair ticketing for people with disability who cannot participate in community activities without a companion.

The department will issue a second ticket free of charge to Companion Card holders to attend events run by the department such as the Fathers@Work seminar, WorkSafe Forum and WA Innovator of the Year Awards. Please indicate you are a Companion Card holder when ordering tickets.

Further information on the Companion Card Program is available at: www.wa.companioncard.org.au/

Resources

Further specific information on disability access and inclusion can be found on the Disability Services Commission's Internet site at: www.disability.wa.gov.au . Key publications include

Local Area Coordinators (LACs) - The DSC website contains a directory of LACs in Perth and in regional areas throughout Western Australia. LACs operate as service coordinators, assisting people with disability and their families or carers to plan, select and receive needed support and services.

Reporting an access issue to Commerce

Disability access and inclusion feedback form

We welcome your feedback about any access issues you have encountered with our services, information or facilities.

Disability access and inclusion feedback form

 Alternatively, you may also report your issue to the department over the phone on (08) 6251 1721.

Guidelines on providing feedback is also available in the DSC publication Improving Access in the Community – How to have your say.

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