Strategic plan

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The strategic plan supports and guides the department's diverse operations to responsibly meet modern challenges, recognise and maximise new opportunities, and deliver improved services in a constantly evolving environment.

The department's mission is to be a trusted agency that enhances the well being of our community and the growth of our State.

The plan will assist the department to maintain and deliver a clear vision of its role, values and direction:


A productive, equitable and safe Western Australia.


  • Putting our citizens first
  • Taking responsibility
  • Providing great service
  • Trust and respect
  • Innovative thinking
  • Delivery with pride


The plan contains seven strategic directions which clarify purpose and intent, while reminding our staff and the community of the important contribution the department makes to the lives of everyday Western Australians.

Strategic Plan 2016 - 2020

The plan will assist Commerce to maintain and deliver a clear vision of our role, direction and values.

Strategic Plan 2016 - 2020

This publication is available in other formats to assist people with special needs on request:

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