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Consumer protection and other agencies have produced publications and resources that you may find useful. It's Ok to Walk Away "It's Ok to walk away" is a National Indigenous Consumer Strategy designed to educate and empower consumers in Aboriginal communities to know their consumer rights. See the...
Aboriginal consumers
Once the hazards have been identified and their associated risks assessed, the next step is to consider: If the hazards can be removed altogether, and if not How the risks can be controlled so as to minimise harm? The strategy recommending how to control risks in the order of effectiveness is...
Follow these four basic steps to get started
Once the hazards have been identified, the risk need to be assessed. This include determining: Who will be affected and how? How severe is the harm likely to be? (extreme, high, moderate, and low). How likely is it to happen? (very likely, likely, moderate, unlikely and rare). Remember that your...
Follow these four basic steps to get started
Consumers with a disability – be on guard against scammers trying to take advantage of you. Consumer Protection is warning consumers with a disability to be on guard against scams – unfortunately, scammers target people whom they think may be vulnerable to try and take advantage of them. Some...
People with disability
Know your rights. We provide information for consumers buying disability-related products and services, including participants under the National Disability Insurance Scheme (NDIS). Under the Australian Consumer Law, you have the right to expect a product or service will do or perform as it should...
People with disability
The Director of Energy Safety can prohibit the sale/hire/use of an appliance or component if considered that such appliance/component is, or is likely to become, unsafe or dangerous in use. This applies also to gas appliances/components that are approved. Appliances that may be unsafe or dangerous...
Gas appliances
If you have private power lines or a private power pole on your property, it is your responsibility to inspect and maintain them.
Electrical installations
The Consumer Protection Awards 2020 The Consumer Protection Awards provides an opportunity to reward and recognise the achievements of individuals, non-government organisations, businesses, local governments, journalists and media outlets that have increased awareness of consumer issues, provided...
Consumer Protection Awards
A national recall is being coordinated by a taskforce chaired by the Australian Competition and Consumer Commission (ACCC). Building and Energy and Consumer Protection are working with the taskforce as the WA regulators. The sub-standard cables, imported by Infinity Cable Co Pty Ltd (in liquidation...
Electrical installations
There is a wide variety of products around our home or workplace which can be dangerous if not installed or used properly. Each year there are a number of consumer alerts and/or product recalls including sunglasses, car ramps and jacks, hot water bottles, ethanol heaters and decorative burners,...
Product safety for consumers

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