Communications (CPD)

This publication is for: 
Property industry

Real estate and business agents wishing to complete activities towards the Communications professional development subject (Schedule 1A of the Regulations) can select from the approved activities listed below. 

Details of approved activities for all professional development subjects are available on the Elective CPD page.
 

For further information about a particular CPD activity please contact the relevant training provider.

Course

Training provider

CPD points

Delivery

Achieving Excellence in Customer Service

My Feng

       3.5 Online

Agent 3.0

REIWA Training

2

Face to Face

Auction Training Program

One Degree Consulting Pty Ltd

2.5

Face to Face

Building and Maintaining Client Relationships

Aspire Performance Training

3.5

Face to Face

Business Development for Property Managers – BDM / Growth Club 1

Academy Real Estate Training

1.5

Face to Face

Business Development for Property Managers – BDM / Growth Club 2

Academy Real Estate Training

1

Face to Face

Business Development for Property Managers – BDM / Growth Club 3

Academy Real Estate Training

1.5

Face to Face

Click Colours TM – Understanding personality traits and conflict management strategies

Aspire Performance Training

0.5

Face to face

Communication Skills for Real Estate Professionals

My Feng

2

Online

Complaint Handling Efficiency

My Feng

2

Face to face

Conflict Resolution

Aspire Performance Training

3.5

Face to Face

Conflict Resolution for Real Estate Professionals

My Feng

7

Online

Conflict Resolution for Real Estate Professionals

REIWA Training

7

Face to face

Contract for sale of land or strata title by O&A

REIWA Training

1

Online

Contract Law in Real Estate Online

West Coast Property Training

1.5

Online

Crucial Conversations for Success

Aspire Performance Training

2.5

Face to Face

Cultural Intelligence

Aspire Performance Training

2

Face to Face

Customer Service Essentials (online)

Aspire Performance Training

2.5

Online

Decision Making

Kaplan Professional

3

Online

Digital Marketing for the Consumer

Aspire Performance Training

1

Face to Face

Effective Coaching and Mentoring approach to working with customers

Aspire Performance Training

7

Face to Face

Effective Coaching Skills

My Feng

0.5

Online

Effective Conflict Management

Kaplan Professional

7

Online

Facilitating Client Meetings

My Feng

2

Online

Handling Complaints and Difficult Customers

Aspire Performance Training

3.5

Online

How to be a better negotiator

Kaplan Professional

5.5

Online

I Sell, We Sell Real Estate

Live PM

5.5

Face to Face

Introduction to risk management - Online

West Coast Property Training

1.5

Online

Lease Sign Up

REIWA Training

1

Online

Legal Framework and Contract Law

West Coast Property Training

1.5

Online

Legislation Study Group 1 – Document Compliance

Academy Real Estate Training

1.5

Face to Face

Legislation Study Group 2 - Electronic Notices

Academy Real Estate Training

1.5

Face to Face

Legislation Study Group 5 - Inspections

Academy Real Estate Training

1.5

Face to Face

Legislation Study Group 6 - Section 58 RTA

Academy Real Estate Training

1.5

Face to Face

Legislation Study Group 7 - Death of a Tenant

Academy Real Estate Training

2

Face to Face

Legislation Study Group 8 – Abandoned Premises

Academy Real Estate Training

3

Face to Face

Managing Conflict (online)

Aspire Performance Training

7

Online

Managing Service Quality (online)

Aspire Performance Training

7

Online

Marketing and Sales 1.0

REIWA Training

5.5

Face to Face

Mastering Negotiation

Aspire Performance Training

3.5

Face to Face

Next Level Strata

Aspire Performance Training

3.5

Face to Face

Offer and Acceptance Best Practice Online

West Coast Property Training

2.5

Online

On Closer Inspection – 7 Hours

REIWA Training

7

Face to face

Risk. Identify and Analyse

My Feng

2

Face to face

Risk Management for Licensees (online)

Aspire Performance Training

1

Online

Risk Management for Property Managers (online)

Aspire Performance Training

1

Online

Seller’s Disclosure Statement

Aspire Performance Training

1

Online

Selling Strata Properties – What to be mindful of and disclose

Aspire Performance Training

2

Online

Signing up Rental Leases

Aspire Performance Training

1

Online

Solving Problems at Work (online)

Aspire Performance Training

3.5

Online

The Odd and Unusual in Property Management Online

West Coast Property Training

2

Online

The PM Circus

West Coast Property Training

2

Online

The Prescribed Lease

West Coast Property Training

1

Online

The Torrens Title System - Online

West Coast Property Training

1.5

Online

Understanding Client Needs & Human Behaviour

Aspire Performance Training

3

Face to Face

Understanding Conflict Management

Aspire Performance Training

3.5

Face to Face

Understanding Strata Titles

West Coast Property Training

3

Online

What Constitutes a Valid Appointment to Act

My Feng

2

Face to face

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Consumer Protection
Information
Last updated 12 Feb 2019

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