External consultants (Counsellors, Psychologists) are commonly provided by workplaces to support employees (usually at no cost to employees) undergoing work and personal difficulties. Some workplaces offer a limited number of sessions with the EAP provider obtaining approval from the employer if they believe further sessions would be beneficial.

EAP services generally include:

• Access to professional counselling for work and personal issues
• Health promotion information e.g. diet, smoking cessation, etc
• Fitness and relaxation information and exercise programs
• Training e.g. time management, learning other coping skills.

• Free
• Confidential
• Immediate family members can attend
• Address work and non-work issues

Employee Assistance Providers can be located through:

• The Employee Assistance Professional Association of Australia provides a list of EAPs throughout Australia. Click on the map to find an EAP in your state. 
• The Australian Health Practitioners Registration Agency has search facilities to assist in locating Registered Psychologists in your area. 
• The Yellow Pages can also provide information on EAPs by following the prompts and searching under Psychologists or Occupational Health & Safety. 
• Your workplace’s employee information notice board, intranet, human resources department, personnel officer or supervisor can provide details of how to contact the workplace’s EAP providers.

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